1. Faculty Senate ITS Update December 2, 2013

2. Agenda Clinical Academic Research – Faculty survey regarding research administrative systems (December)

3. Clinical Roadmap Governance Training Project Status

4. FY’14 IT Roadmap

5. Clinical Informatics Advisory Committee 5 Clinical Informatics Advisory Committee (CIAC) CIAC Workgroups MEC Quality activities EHR Steering Committee Other Clinical Advisory Groups 5

6. 2013 Resident Training Pilot

7. 2013 EHR Resident eLearning Compliance Intro email 6/7 Instruction email 6/14 Quiz email 6/19 Residents with no-GRU email 6/18 Reminder 6/20 Reminder 6/22 Over 87% logged on and at least started the training – many completed over 70 modules!

8. EHR Training Evaluation Evaluation results from the first 2 classes only

9. ProjectsStatusActivity Cerner.20 Upgrade  Successful with limited issues  Additional Capabilities: MU Stage 2, Physician Referral Letter, Physician Handoff, Transfer Orders/Medication Reconciliation Dialysis  On track for Dec 4 th Go-Live  Integrated Testing targeted Nov 11th  Online Training targeted Nov 18 th  Pre Go-Live Mock Up targeted Nov 20 th PPID  Go-Live for ED: Jan 15 th & CHOG: Feb 12th  Went live using Accucheck devices with new label sheets in ED. Next steps are to rollout thermal printers.  Design Review / System Validation Completed  170 barcode scanners Ordered  BMW (Bedside Mobile Workstation) “fair” for nurses held; To be ordered Project Reviews

10. ProjectsStatusActivity PACs  Data Migration delayed  Tech-Live Status: Issues with Load balancing reported – Philips update pending.  Target go-live for Radiology 1/28/14  Remaining Areas (Cardiology/OB Ultrasound) will be Phased in, Feb/Mar 2014 timeframe Patient Portal  Quality & Consistency of Problem & Medication List is a risk  Targeted Go-Live: 2/19  Hardware will be installed by 11/8  Build Environment will begin 11/15  Legal Considerations:  Enrollment Process from Home  Patient’s access to Medical Records Project Reviews

11. Ambulatory Optimization 25 new Power Notes in use – 8 specialties 27 in test – 4 specialties 4 additional specialties to start in January – – Tentatively Oncology, pulmonology, GI, Peds

12. Top 10 Overall Priorities per CIAC Medication Barcode Scanning - Additional Rollouts* 4.6 LabCorp Labs Interface4.4 Revising the Inpatient Services, Attendings, and Residents List 4.4 Patient Portal * 4.4 Implement CPOE for Remaining Departments 4.2 Physician Referral List Phone, Fax, and Address Information Database 4.2 Med Rec Acknowledge Function 4.2 Physician Handoff Mpage4.2 Physician Referral Letters 4 Discharge Summary Widget for autopopulated Discharge Summaries 4

13. Academic Technology Academic Technology Committee – 2 nd meeting this week, added Faculty Senate representative EMS – enterprise scheduling; zero technology issues in Fall 13. Summerville Intervention - (Faculty Focus)

14. Support Challenge Fall 13 – lots changing, especially at Summerville Service Desk overloaded with calls D2L version upgrade New classroom technology – poor training Email challenges

15. 3 Days – Monday/Tuesday Afternoon (4hrs each) – Thursday Midday (3hrs) 7 Teams (Mon/Tues) – 3 Staff Per Team (Leadership/CS/ISS) – AV Team Visited 161 faculty, left sorry we missed you cards for 98 additional Summerville Faculty Focus

16. 23 Problems Found 8 Resolved Immediately Others Resolved This Week AV/Classrooms

17. Exceptionally Positive Frustrated with Service Desk and D2L – D2L – Requesting More Training – D2L – Grade Book Frustrations – SD – Wait Times Too Long – SD – Would Like More First Call Resolution Email Updated Echo360 Installed Feedback/Issues

18. What’s Next Planning underway to do at the beginning of the Spring semester at both campuses

19. Questions?