1. Managing Information Systems & Communication Technology By Thomas Hilton For My Friends in BSAD 101

2. Topics OverviewDr. Hilton TechnologyDr. Hilton ManagementDr. Pratt Your Objective Connect IT with Business

3. Overview Why does business like IT? What is an information system? What’s the difference between data and information?

4. Overview Why Does Business Like IT? Cost Elimination –Worker –Process –Carrying Cost Cost Reduction –Efficiency –Productivity –Maintenance Cost Shifting –Inventory –Labor –Debt Profit Generation –Product –Service

5. Overview What is an Information System? Text –System for transforming raw data into information that can be used in decision-making IT Professional Intended Unintended Output Sensor Input Regulator Visual Aural Tactile Olfactory (Gustatory) Tactile Aural Visual Olfactory (Gustatory) Main Maintenance People Procedures Software Hardware InputInput InterfaceTransformationOutput InterfaceOutput ProcessProcessProcess Feedback Loop BoundaryEnvironment

6. Overview What is Data? Text –Raw facts and figures IT Professional –objective measures of traits of real-world objects

7. Overview What is Information? Text –Meaningful, useful interpretation of data IT Professional –Data aggregated and placed in context so as to be useful for decision-making

8. Information Technology Text VC Networks ERP CAD CAM MIS DSS ESS AI/ES DB SP AP MM LAN WAN WN C/S Name That Acronym!

9. Information Technology Professional IndividualWorkstation WorkgroupLAN EnterpriseWAN / Intranet E-CommerceExtranet/Internet

10. How to Meld These Views? Research & DevelopmentMarketingProductionAccountingFinance Human Resources Top Management Individual Workgroups Enterprise E-Commerce Middle Management Individual Workgroups Enterprise E-Commerce Lower Management Individual Workgroups Enterprise E-Commerce Non-mgt Professionals Individual Workgroups Enterprise E-Commerce Non- professionals Individual Workgroups Enterprise E-Commerce

11. Now, On To Dr. Pratt!

12. Matching Information Users and Systems

13. New Options for Organizational Design Leaner organizations More flexible operations Increased collaboration

14. Networking for Mass- Customization http://www.dell.com

15. Dr. Pratt’s “Take-away” Points Everyone uses IS and CT Users at all levels will look to you for support