1. Overview to the Widgets App A simple overview to the functionalities of the Widgets application Approx. 20 minutes

2. Product Tour What is Facebook? Facebook is a social networking platform that enables people to stay in touch with friends and colleagues through the use of several interactive elements. In this tour we will see some of the most used features of the Facebook application 1 Your Facebook Homepage + The facebook homepage is divided into 4 sections: The Wall: This is where you see messages posted by people in your network. Info: This section contains information about your account Photos: This section contains the photographs you have uploaded.

3. Product Tour What is Facebook? Facebook is a social networking platform that enables people to stay in touch with friends and colleagues through the use of several interactive elements. In this tour we will see some of the most used features of the Facebook application 2 Your Facebook Wall + The facebook homepage is divided into 4 sections: The Wall: This is where you see messages posted by people in your network. Info: This section contains information about your account Photos: This section contains the photographs you have uploaded.

4. Product Demo

5. Logging Into the Portal – A Vertical Procedure Step List Logging Into the Portal 1 Click the Customer Service Page on the homepage. Click the Customer Login link. This will open the Portal Login screen. Enter your 12 digit Username and Password to enter the Portal. Note: If you do not remember your password, please use the Forgot Password link on the Customer Portal Login page. 2 3 1

6. Logging Into the Portal – A Horizontal Procedure Step List Logging Into the Portal 1 Click the Customer Service Page on the homepage. Click the Customer Login link. This will open the Portal Login screen. Enter your 12 digit Username and Password to enter the Portal. Note: If you do not remember your password, please use the Forgot Password link on the Customer Portal Login page. 2 3 1

7. Overview To A Screen This is the reading pane. Your email text appears here. This is your Inbox. You will see a list of all received emails here. These are your folders. Keep your mails organized using these folders Use these menus to access the calendar and your contact list. Your Outlook Screen Explained

8. Thank You Overview to the Widgets App A simple overview to the functionalities of the Widgets application