1. Online Course Withdrawal
Presentation by:
Gwen Whitaker, Director of Records/Registrar
Forsyth Technical Community College

2. Section I
Student-Initiated
Online Course Withdrawal

3. Student initiates Online Course Withdrawal Email Confirmation
of Receipt sent to Student
Notification requesting completion sent to Instructor
Instructor submits completed Online Course Withdrawal
Records receives “Instructor Reviewed” completed Online Course Withdrawal
Notification
of Receipt sent to Instructor
Records processes
the Online Course Withdrawal
of Completion sent to Instructor
of Completion sent to Student

4. Login Page

9. Student Confirmation Email
Hi [Student_Name],
We’re writing to inform you that your request to drop the course [Course_Name] has been received and is currently being processed.
Your drop request reference number is: [Form_ID]
If you have any questions, please do not respond to this as it is not monitored. Please contact your instructor or the Records Office at:
Records Office
Allman Building Room 106
Phone:

10. Instructor Email Hi [Instructor_Name],
[Student_Name] has requested to drop from your course [Course_Name].
To complete this process, we need some information from you. Please go to the following URL to fill in the required information:
Information Needed: [Form_ID]
Fill in their grade, last date of attendance, and any comments you may have. This information is due by [Date_Due].
You will receive an reminder until the Records Office receives this information.
Student Name: [Student_Name]
Student ID: [Student_ID]
Course: [Course_Name]
Reason(s) for Dropping: [Reasons]
Thanks,
Forsyth Tech Records Department.

12. Instructor Notification Email
Hi, [Instructor_Name]
We have received your portion for the Online Drop Form: [Form_ID]. The form will now be reviewed and processed.
Student Name: [Student_Name]
Student ID: [Student_ID]
Course: [Course_Name]
Reason(s) for Dropping: [Reasons]
Let us know how the process went via this short survey: your feedback is appreciated!
Thanks,
Forsyth Tech Records Office

13. Instructor Confirmation Email
Hi [Instructor_Name],
The Online Drop Form [Form_ID] has been processed.
Student Name: [Student_Name]
Student ID: [Student_ID]
Course: [Course_Name]
Reason(s) for Dropping: [Reasons]
Thanks,
Forsyth Tech Records Office

14. Student Confirmation Email
Hi [Student_Name],
You have been withdrawn from [Course_Name].
Your withdraw reference number is: [Form_ID]
If you have any questions, please do not respond to this as it is not monitored. Please contact your Instructor.

15. Section II
Instructor-Initiated
Online Course Withdrawal

16. Online Course Withdrawal Email Notification sent to Instructor
Instructor initiates
Online Course Withdrawal
Notification
sent to Instructor
Alert sent to Records
to review & process
Records processes
“Instructor Reviewed”
Confirmati on
of Completio n
of Online Course Withdrawal
sent to Student

17. Instructor View
No withdrawals for this term found.

21. Instructor Notification Email
Hi, [Instructor_Name]
We have received your portion for the Online Drop Form: [Form_ID]. The form will now be reviewed and processed.
Student Name: [Student_Name]
Student ID: [Student_ID]
Course: [Course_Name]
Reason(s) for Dropping: [Reasons]
Let us know how the process went via this short survey: your feedback is appreciated!
Thanks,
Forsyth Tech Records Office

22. Instructor Confirmation Email
Hi [Instructor_Name],
The Online Drop Form [Form_ID] has been processed.
Student Name: [Student_Name]
Student ID: [Student_ID]
Course: [Course_Name]
Reason(s) for Dropping: [Reasons]
Thanks,
Forsyth Tech Records Office

23. Student Confirmation Email
Hi [Student_Name],
You have been withdrawn from [Course_Name].
Your withdraw reference number is: [Form_ID]
If you have any questions, please do not respond to this as it is not monitored. Please contact your Instructor.

24. Process Summary