1. What makes a good leader? Nick Hubbard

2. SFT1009 leadership Be responsible A willingness to be accountable for the actions of others under your charge as well as accountable for personal actions

3. SFT1009 leadership Have good attendance To be there in both mind and body To learn when to “back off” Have a mastery of their skill – something they do very well Leaders use their technical competence as the launching pad for leading others

4. SFT1009 leadership Not “fool around” Focus on the task Clear focus keeps the enterprise pointed in the right directions and gives followers an unmistakable clear sense of direction

5. SFT1009 leadership Listen The leader who listens is one who knows what is going on around him listening opens the door to genuine communication as well as improved self-direction

6. SFT1009 leadership Work hard It demonstrates commitments and workers admire it Determination can propel a leader forward Leadership is a balance between the needs of the organisation and the needs of individuals

7. SFT1009 leadership Be patient when others are learning Demonstrate respect for others which is integral to creating a sense of trust Be a team player In teams we support one an other for the greater good of everyone

8. SFT1009 leadership Demonstrate a willingness to teach others Successful leaders are teachers They show their followers how and provide them with the resources and support to carry out the task

9. SFT1009 leadership Show leadership skills An amalgam of many different skills including communicating, delegating, recognizing, empowering Lead by example

10. SFT1009 leadership Personal leadership Acute self confidence backed by conviction and understanding Knowing where you stand where you want to go Be willing to sacrifice to get there

11. SFT1009 leadership Personal leadership is Centred –Knowing yourself gives confidence Outward –If you are secure in your beliefs, others will naturally follow you Tempered by the courage of conviction –Courage is essential Liberating –Delegate responsibility –Liberate the person and the team to fulfil their own potential

12. SFT1009 leadership 10 essential business leadership skills – Ben Yoskovitz Lead by example Passion Be organized Delegate Take ownership and responsibility Communicate effectively Be brave and honest Great listener Know your people Be a follower