1. GD@MG 2009 - last updated 1/10/2010 Library Services Welcome to London Metropolitan University Libraries

2. How do I use the Library? u Your university ID card is your library card u Undergraduates can borrow 16 items at a time u Postgraduates can borrow 20 items at a time u 4 short loan items at a time can be borrowed

3. How do I find a book on the catalogue? u Go to the library catalogue homepage: http://catalogue.londonmet.ac.uk/ u For books on your READING LIST use, Author, Title or Author/Title search u For books on a TOPIC use a Keyword search

4. How do I find a book on the shelves? u Find the book details on the library catalogue u Check in which library it is held u Check that the item is available u Look for the Classmark: e.g. 658.4038011LAU

5. How do I find a book on the shelves? u Books are classified from 001 to 999 u Go to the shelves to find the book u Look for your classmark: 658.4038011LAU

6. How do I use e-books? u Go to the Library Services page u Click on Find E- Resources u Do an e-books search u Login with your I.T account details u Read on screen or print selections to read at a later date

7. Where can I find e-resources? u Go to the Library Services page u Click on Find E- Resources u You can search E- Resources by name u Login with your I.T account details u You can search E- Resources specific to your subject

8. How do I reserve a book? u Find the book details on the library catalogue u Check that the item is NOT available u Check for additional copies u Click RESERVE at the top of the page

9. How do I reserve a book? u Login with your IT username and password u Select a location for pick up

10. How do I take a book out? u Use the self service machines u Touch “Borrow items” u Scan your ID card u Scan items one at a time u If you have any problems go to the Information Desk

11. How do I return a book? u Use the self service machines u Touch “Return items” u Scan items one at a time u Drop items in coloured book bins u Note that you don't need your ID card u If you have any problems go to the Information Desk

12. How do I renew my books? u Log into your library account using your IT username and password

13. How do I renew my books? u Click on RENEW ALL u Check status of your items (RENEWED) u Log out Please note:  Short loan items cannot be renewed  You cannot renew if your items have been reserved

14. What happens if I bring my books late? u If it is a one week loan you are charged 50p per day u If it is a short loan item you are charged 50p per hour u See details on the Library Website for further information

15. How do I pay my library fines? u Online: go to London Met homepage: u Click on PAY ONLINE u Click on PAY NOW u In person: go to the Information Desk

16. When are the Libraries open? TERM TIME Calcutta House Commercial Road Holloway Road Ladbroke House Moorgate Monday 09:00 to 21:0009:00 to 20:0009:00 to 21:00 Tuesday 09:00 to 21:0009:00 to 20:0009:00 to 21:00 Wednesday 09:00 to 21:0009:00 to 20:0009:00 to 21:00 Thursday 09:00 to 21:0009:00 to 20:0009:00 to 21:00 Friday 09:00 to 21:0009:00 to 18:3009:00 to 21:0009:00 to 18:0009:00 to 21:00 Saturday 11:00 to 16:00CLOSED10:00 to 16:00CLOSED11:00 to 16:00 Sunday CLOSED 13:00 to 17:00CLOSED HOLIDAYS: Check the Library Website for more information Note: services close 15 minutes before the library closes

17. What other resources are there? u London Met's Special Collections u The Women's Library u The TUC Library Collections Please check the Library Services Website for information about access and admission

18. Where can I find past exam papers? u Past exam papers are available online u Go to: https://intranet.londonmet.ac.uk/library/past- papers/ https://intranet.londonmet.ac.uk/library/past- papers/ u For any queries ask at the Information Desk

19. Where can I find individual study space? u There are plenty of individual study desks in all libraries u Look for the "Quiet Study" or "Silent Study" signs u Individual study PCs are also available

20. Where can I find group study space? u Group study desks are available in all libraries u Group PCs are available in all libraries

21. Where can I find group study space? u Study rooms can be booked from the Library catalogue u All study rooms have PCs u Ask at the Information Desk for help booking a room u Be sure to book in advance – rooms are very popular

22. Where can I photocopy and print? u Photocopier/printers are available in all libraries u Copying/printing is done by crediting your student account  To use the p hotocopier/printers place your student card on top of the reader

23. What is my IT account? u What is my username? – at the top of student card (eg: "abcd1234") (eg: "abcd1234") u What is my password? – date of birth (eg: "010389") u What is my university email? –@my.londonmet.ac.uk – username@my.londonmet.ac.uk (eg: "abcd1234@my.londonmet.ac.uk")

24. Can I use wireless in the library? u You can access wireless Internet on your laptop where you see this sign: u First, go to Metranet u Click on the link for more information

25. Can I use other libraries? u London Met has 5 university libraries that you can access u As a student you can access other university libraries via the SCONUL Access scheme u For full details go to: www.access.sconul.ac.uk/users _info u To get a SCONUL Access card go to the Information Desk

26. Where can I find help?  Library Website: www.londonmet.ac.uk/library u Information Desk u Your Academic Liaison Librarian u LDU