1. Alliance Connect – Enhanced Network Connectivity Sibos 2010 Amsterdam Steven Maerschalck, SWIFT 25 October 2010

2. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

3. New Connectivity Products – Drivers Technology Renewal Lower TCO SimplificationIncreased Features Set VPN boxes distribution by SWIFT Specific order forms for easier upgrade Pricing simplification Lower connectivity prices Upgrade rebate Optional DIY installation Internet as permanent connection VPN box cluster with built in resiliency and security Load sharing feature to optimise bandwidth usage Internet as new access technology Dial phase out New VPN box model

4. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

5. Alliance Connect Overview Replaces Dial-up Replaces Dual-I, Single-P Replaces Dual-P

6. Alliance Connect Positioning Entry solution Low cost permanent connection Global availability Choice of own ISP Resilient Best effort NP managed connection Internet back-up Managed service Resilient Higher service level NP managed connection NP diversification possible Resilient Higher bandwidths Load sharing Highest service level Minimum 30% cost savings vs. Dial BronzeSilverGold Minimum 35% cost savings vs. Dual-I Low VolumeMedium VolumeHigh Volume

7. Roles & Responsibilities AreaResponsibility SWIFT Backbone and IPSec termination SWIFT Prime Connectivity to SWIFT Backbone NP LL + Router supplyNP Router MgmtNP VPN Box supplySWIFT VPN Box installationCustomer VPN Box MgmtSWIFT 1 st line SupportSWIFT Backup Internet Access + Router Customer Example: Alliance Connect Silver

8. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

9. Upgrade is mandatory & to be completed before end 2011 Why upgrade to Alliance Connect? Cost savings lower port fees SNL R7.0 does not support dial-up VPN box end of life by end 2011

10. Alliance Connect – Installation Methods Do-It-Yourself Installation Quick installation guides For all 3 Alliance Connect products Easy and fast set-up Installation by Third-Party Network Partner Certified Service Partner or

11. Upgrade Scenarios Standard ScenariosNon-Standard Scenarios

12. Upgrade Rebate Upgrade Scenarios Description Order through an “Upgrade” form with your configuration data automatically pre-filled in No need to fill in a “termination” form for old connectivity set-up Order through a “new connection” form Terminate your old connectivity set-up though a “termination” form Standard ScenariosNon-Standard Scenarios

13. Upgrade Scenarios & Switch-over Types Upgrade to Alliance Connect Standard ScenariosNon-Standard Scenarios

14. Cold Swap is the recommended upgrade method Network Partner Involvement No network partner intervention Admin order to be placed Stop maintenance of 5XT VPN boxes (e xcept for AT&T) Network partner intervention Order to be placed Pricing in function of: –Installation of VPN boxes –HW or SW intervention on router Cold SwapHot-Swap / Host-by-Host

15. How to Upgrade 1. All info on the upgrade Visit the “Upgrade to Alliance Connect” page on swift.com

16. How to Upgrade 2. Select Your Upgrade Scenario See the Interactive Upgrade Guide on swift.com

17. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

18. Incentives Plan - Bronze 3-month free port fee for all upgrades to Alliance Connect Bronze before end 2010 Conditions: Upgrade (enrolment) completed before 31 Dec 2010 For new and upgraded connections Pricing Action for Upgrade to Alliance Connect Bronze Monthly fees (EUR) Port fee200

19. Incentives Plan - Silver Access Port Monthly FeeGroup 1 (EUR)Group 2 (EUR)Group 3 (EUR) 64 Kbps (8Kbps)200 64 Kbps Standard300350 128 Kbps5006001,000 256 Kbps7008502,000 512 Kbps1,3001,6003,000 2,048 Kbps2,5003,0004,000 3-month free port fee for all upgrades to Alliance Connect Silver before end 2010 Conditions: Upgrade (enrolment) completed before 31 Dec 2010 For new and upgraded connections Pricing Action for Upgrade to Alliance Connect Silver

20. Cumulated with the Upgrade Premium Standard ScenariosNon-Standard Scenarios E.g. Silver or Gold [USD]One-TimeMonthly Set of 3 VPN boxes2,42515 Upgrade Rebate-1,650- Net Amount77515 E.g. Bronze [USD]One-TimeMonthly Set of 2 VPN boxes1,65010 Upgrade Rebate-1,650- Net Amount010 Upgrade Rebate of 1,650 USD per Connection

21. New Pricing for Old Connectivity Packs +25%+100% +50% End of the upgrade program

22. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

23. Network Continuous Improvements Best-in- class Increased Functionalities Simplification Extension of the load sharing feature to Bronze and Silver New connectivity product where internet is prime line / line is back-up New tool to test speed and performance of your internet connection for Bronze or Silver Increasing reach through wireless (VSAT, 3G) connections Continuous improvements for “best-in-class” network availability by: –Providing better protection against DDoS attacks against Internet-based SWIFT services –Introducing a pro-active detection of degraded services in the network that would allow SWIFT to re-route the traffic

24. “Best-in-Class” Network Availability TCP Flow SWIFT observed - in exceptional instances - that a network which appeared to be functioning normally could not send SWIFT traffic These network are degraded and very difficult to detect with standard monitoring tool SWIFT introduces a tool to pro- actively detect these degraded services allowing SWIFT to undertake necessary corrective actions Free of charge value-added service on top of the network connectivity Target live date: Q1 2011 Alarms are generated when retransmission thresholds are reached Detection of Degraded Services

25. 25 “Best-in-Class” Network Availability Distributed Denial of Service attacks (DDoS) represent a risk to doing business on the internet On the other hand the internet is cheap, ubiquitous and open which is a must for business agility Currently available DDoS defences protect the infrastructure not the service –Cannot ensure that traffic is coming from valid correspondents –The service can be severely impacted –More fundamentally the current defences are a centralised solution to a distributed problem Very difficult to match the scale of attacks which are now exceeding 50Gbps Augment DDoS Defences

26. “Best-in-Class” Network Availability Providing an unique and innovative approach against DDoS attacks over the internet against SWIFT: –By using scalable resources in the cloud adapting in function of the scale of attacks –By identifying end points allowed to send traffic to SWIFT –By being provider independent Cloud resources Mitigation process is started Flows sent to the collector system System detects the attack Scrubbed traffic is forwarded to customer Internet Valid traffic DDOS attacks Augment DDoS Defences

27. Agenda Introduction Alliance Connect Overview Upgrade Scenarios Incentives Plan Evolutions Wrap up

28. Cold Swap is the recommend upgrade method Lower port fees and upgrade rebate Inform SWIFT min 5 business days (10 for PP) before the upgrade Upgrade deadline end 2011 SNL7.0 (2011) does not support Prime Dial Always contact your Network Partner (termination of the maintenance contract of VPN boxes) Key Messages Price increase of former packs as of Jan.2011 3-month free port fee on Bronze and Silver until end of year

29. Questions & answers ?

30. Thank you

31. Presentation title – dd month yyyy – Confidentiality: xxx31 The colour palette Use the defined colour palette Don’t use other colours or fill- effects The standard font colour is black Use Oxblood red to emphasise text Primary colours Supporting colours R 151% G 2% B 84% R 242% G 140% B 163% R 148% G 157% B 158% R 160% G 207% B 235% R 240% G 171% B 0% R 181% G 218% B 210% R 0% G 155% B 187% R 44% G 94% B 79% R 183% G 18% B 52% R 118% G 106% B 98% R 105% G 54% B 149% R 149% G 74% B 9% R 255% G 204% B 0% R 204% G 102% B 51% R 181% G 163% B 0% R 130% G 124% B 52% R 151% G 35% B 63% R 192% G 192% B 192% R 204% G 102% B 51% R 151% G 35% B 63%