1. Cornerstone: First Year Experience UWG 1101 Chapter Nine: Record

2. 1. The title of the chapter is “Record” – but the chapter itself focuses on TWO major skills. What are they? 2. According to the text, which is true about effective note taking? a. Don’t bother to bring your textbook to class b. Assume you’ll figure out information you don’t understand on your own c. Go to class unprepared to take notes d. Physically and mentally attend class e. Avoid participating in class

3.  Cultivating your listening skills  Understanding the difference between hearing and listening  Defining different listening styles  How to listen in different situations  The importance of note taking  Identifying three types of note taking styles  Developing a note taking system that works for you

4. Why Does Listening Matter?  For establishing and improving relationships  Personal growth  Showing respect to others  Professional rapport  Showing empathy and compassion  Learning new information  Understanding others’ opinions and views  Basic survival  Entertainment  Health  We spend almost 70% of our time communicating, 53% of that time is spent in listening situations.

5. Hearing v. Listening  Hearing is automatic, involuntary  Listening is learned, voluntary.  Active listening is a conscious effort to focus on what you hear  The ability to hear, understand, analyze, respect, and appropriately respond to the meaning of another person’s spoken and nonverbal messages.

6. Chinese Verb “to listen”

7. Three Categories of Listening  Listening with a purpose ◦ What is the situation – why do I need to listen?  Class, Relationships, Entertainment, Worship, etc  Listening objectively ◦ Do I have an open mind?  Not interrupting someone you disagree with before they finish their point.  Listening constructively ◦ How can this help me?  My life, educations, career, finances, happiness, etc.

8. Four Listening Styles  Action-oriented listeners ◦ Want information to be quick and concise. ◦ Dislike “fluff” and don’t like to waste time. ◦ Become frustrated when information is not orderly. ◦ Quickly dismiss “ramblers.”  Time-oriented listeners ◦ Want information in brief, concise meetings. ◦ Consumed with how much time is taken to convey a message. ◦ Set time limits for listening (communicating in general). ◦ Will ask people to “move the message along.”

9. Four Listening Styles  People-oriented listeners ◦ View listening as a chance to connect with others. ◦ Enjoy listening to people so that relationships can be built. ◦ Become emotionally involved with the person communicating.  Content-oriented listeners ◦ Enjoy an intellectual challenge. ◦ Like to listen to technical information, facts, and evidence. ◦ Enjoy complex information that must be deciphered and filtered. ◦ Carefully evaluate information and facts before forming an opinion. ◦ Enjoy asking questions. ◦ Great team members for “trivia night”

10. Obstacles to Listening  Prejudging information or speaker ◦ Automatically shutting out what is being said. ◦ Mentally arguing with the speaker about information. ◦ Making decisions about information without understanding implications or consequences.  Talking ◦ Interrupting the speaker ◦ Thinking of your response while the speaker is speaking.  Becoming too emotional ◦ Focusing on own emotions rather than message. ◦ Over reacting, jumping to conclusions. ◦ Looking for underlying or hidden message/agenda.

11. Listening in the Classroom -  Listen for numbers ◦ “There are ten steps to…”  Listen for key words ◦ “The characteristics of a ____ include…”  Listen for transition words ◦ “For example…” ◦ “In contrast…” ◦ “Therefore…”

12. Listening in Your Second Language  Ask for clarification  Jot down a question to ask later  Build vocabulary by listening to local/national media broadcasts  Record anything written in lectures  Join a study group  Find or start a conversation club on campus

13. Why Take Notes?  You become an active part of listening process  You create a history of course content  You have written criteria to follow  You create a visual aid for material  Studying becomes easier  You retain more information and have higher grades than non-note takers

14. Tips for Effective Note Taking  Physically AND mentally attend class ◦ Don’t just show up and tune out, be ready to listen, take notes, question, and interpret.  Come to class prepared ◦ Understand (to the best of your ability) the material before you come to class. Do your reading, homework, etc. Bring pens, paper, highlighters, etc.  Bring your textbook ◦ Faculty often teach directly from the text, highlighting and taking notes on the portions the professor is covering makes studying much easier and more effective.  Ask questions ◦ Participate in the discussion, if you don’t understand something, ask for clarification.

15. The L-STAR System T=Translating S=Setting it Down L=Listening A=Analyzing R=Remembering Pg. 184 for examples 1.What does this mean? 2.Why is it important? Study

16. Three Note-Taking Systems  Everyone doesn’t learn the same way, consequently, everyone doesn’t take notes the same way. 1. Outline technique 2. Cornell (split-page) technique 3. Mapping technique

17. October 18 Topic: Maslow’s Hierarchy of Basic Needs I. Abraham Maslow (1909-1970) ◦ American psychologist ◦ Born/Raised Brooklyn, NY ◦ Parents – Uneducated Jewish immigrants ◦ Lonely/Unhappy childhood ◦ 1 st studied law @ city coll of NY ◦ Grad school – Univ of Wisconson ◦ Studied human behavior & experience ◦ Leader of humanistic school of psychology II. H of B Needs (Theory) ◦ Written in A Theory of Human Motivation – 1943 ◦ Needs of human arranged like a ladder ◦ Basic needs (food, air, water) at bottom. ◦ Higher needs “up” the ladder ◦ Lower Needs MUST be met to experience greater needs. III. H of B Needs (Features) ◦ Physiological needs  Breathing, Food, Air & Water, Sleep ◦ Safety needs  Security of body, employment

18. Cornell System

19. Mapping System

20. What If I Get Lost?  Raise your hand and ask instructor to repeat  Respectfully ask instructor to slow down  Leave blank space and question mark in notes  Meet with instructor after class or set an appointment  Form note-taking group  Do not disturb classmates during lecture  Rehearse note-taking skills at home  Tape record lecture with instructor’s permission

21. Chapter Reflections  Evaluate content before judging speaker  Keep emotions in check  Sit where you can see and hear instructor  Listen for “how” something is said  Listen to the entire story before judging  Listen for key words and ideas  Use a separate notebook for each class  Use abbreviations in your notes  Write down everything written by instructor in lecture

22.  Journals Due!  Guest Speaker – Professor Bonnie Adams ◦ Topic – “Othering” (This will be your journal assignment for next week)  Don’t forget to email group membership to me by end of October  Don’t forget to READ Freedom Writers  Don’t forget 2 nd Event Write Up due @ end of month