1. [ Digimap ] The internet map collection for UK academia Dr Hugh Buchanan User Support Co-ordinator Data Library, University of Edinburgh

2. What is Digimap? Web based mapping service access to Ordnance Survey map data –creation of on-screen maps –printing of maps –downloading map data potential subscribers 170 institutions, user base 1 million people currently 40 institutions (January 2000)

3. Stakeholders - JISC : funding body for Digimap Joint Information Systems Committee –joint between government higher education funding councils of UK DNER - Distributed National Electronic Resource centrally funded resources for UK academia subscription element for high-value resources

4. Stakeholders - Ordnance Survey : data supplier national mapping organisation for Great Britain costs recovered from users through data licensing and map publishing interests –maximise use of their data –stimulate awareness of data –minimise direct user support –protect intellectual property rights

5. Stakeholders - EDINA : operates and supports Digimap data centre supporting UK academia run by Data Library, Edinburgh University one of three in UK –others BIDS (Bath), MIMAS (Manchester) interests –successful service –cost effective user support –integration with other data services

6. Stakeholders - Laser-Scan : main software supplier specialist UK-based software company expertise in GIS and mapping –handling large quantities of data –handling large numbers of simultaneous users supplier to many national mapping agencies web enabled software

7. Stakeholders - higher education institutions staff and students are users of service interests –cost-effective information resource –complementary to existing map collections –minimise support requirements –benefit to teaching and research

8. Stakeholder relationships £ £ £ £ maps users Ordnance Survey Joint Information Systems Committee Higher Education Institution EDINA Laser-Scan software UK higher education funding

9. Data available through Digimap Strategi ® 1:250 000 National coverage Land-Form PANORAMA ™ 1:50 000 National coverage Contours and DTM Land-Line.Plus ® 1:10 000 - 1:1250 30% of national coverage 1: 50 000 Place Names Gazetteer - 250 000 place names Annual Updates Meridian ™ 1:50 000 National coverage

10. How we have made the data usable... © Crown copyright

11. Supporting a heterogeneous user community OS data are complex, current knowledge low Significant amount of support on offer on-line  Training courses/user forums  On-line help and tutorials  Teaching resources  Case studies  Glossaries  Helpdesk  Educational materials  Mailbase lists/discussion forums  Links to other resources Local support within institution crucial –Technical and subject experts –EDINA assists sites in training staff to support service

12. Users of the Digimap pilot, 1997-99 by category (as of 13/6/1999) n=850 by faculty (as of 1/4/1999) n=616 80% of users are non- Geographers!

13. Search Place name: OS tilename: Preview/ Browse View Overview of Digimap system Output Printed Map Land-line nt4567.ntf se12ne.ntf sp5806.ntf sp5807.ntf sp5808.ntf sp5809.ntf 01ORDNANCE Survey 00LSPS_1.2(NTF) 40OR004R4,1 40DT005R5,3 PYLON 00IDPOINT OF ANY 050001 40DT005R5,3 DISTANCE\THE Data Download

14. Terms of use teaching and research activities publication only for teaching or research place of use –use within universities allowed –limited home use allowed –workplace use not allowed –limited non-UK use possible –graphic images only to be downloaded outside UK

15. Technology basic facilities: server-side Web application –universal access –minimal hardware and software requirements –limited functionality advanced facilities: client-side Java application –steeper learning curve –more demanding on hardware and software –much more flexible facilities

16. Java Applet Digimap Carto customisable high quality mapping / printing (e.g. EPS) used by 40% of users for skilled users User Community OS Data Simple Browsers Digimap server EDINA Digimap view / print fixed-scale maps used by all users meets needs of 60% of users for novice users / low support costs data extraction - for GIS users meets needs of 25% of users

17. Issues raised by service supporting distributed and heterogeneous users –user self help –support from institutional staff scaleable service distributed resource –integration with centralised map libraries

18. Security and related issues terms of use and monitoring –individual registration –data and map watermarking –process logging intellectual property rights –copyright conditions –derived products

19. Where next? geographic coverage –Northern Ireland, Isle of Man, Republic of Ireland? other geographic data –aerial imagery –"changing landscape" - access to historical data functionality –user-sourced data –data analysis

20. In summary inter disciplinary resource institutions take time to understand support requirements Web technology is changing very rapidly data supplier's trust develops over time

21. [ Digimap ] The internet map collection for UK academia Dr Hugh Buchanan User Support Co-ordinator Data Library, University of Edinburgh