1. SIEPA Jovan Miljkovic Assistant Director for Investment Projects Core Services Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011.

2. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. What is SIEPA Services to the investors Mission and values Experience and tools OUTLINE

3. PRESENTATION RIGHTS RESERVED. COPYRIGHT SIEPA. YEAR 2010. Serbia Investment and Export Promotion Agency What SIEPA does? Investment Promotion Information Provision Location Advisory Project Management Project Aftercare

4. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. 1. Investment promotion Preparation of promotional material Attendance at investment conferences Targeting companies for specific projects (sector, privatization, supplier, etc..) Providing professional service to existing investors

5. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. 2. Providing information SIEPA is business intelligence unit InfoPacks, Inquiry replies, Company briefs, Industry analysis, Investment data tracking, Macroeconomic analysis, Project evaluation.. No information is beyond reach Every information has to be prepared and delivered within 48hrs Institutional knowledge (inspire sharing, balance IT and human interactions)

6. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. 3. Location advisory Location database with close to 800 entries Cooperation with Municipalities, landlords, other property owners Mileage is everything! Little things..

7. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. 4. Project management Navigate investors through entire process (land acquisition, construction permits, contractor selection, process supervision, time and cost management, other regulations..) Expectations management Cooperation with institutions Single face approach rather than one-stop-shop Mileage is everything!

8. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. 5. Project aftercare Local supplier search Advocating operational problems to other levels of administration Supporting vertical integration chains Helping with the paperwork Being there for the Company

9. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. Other than that.. Administration of inward investment incentives Policy advocacy Support to different levels of Government administration Municipality outreach Legal support and brokerage to both investors and administration

10. Serbia Investment and Export Promotion Agency PRESENTATION RIGHTS RESERVED. COPYRIGHTS SIEPA. YEAR 2011. SIEPA Toolkit CRM Location Database Suppliers Database B2B Project Database Investments Database

11. PRESENTATION RIGHTS RESERVED. COPYRIGHT SIEPA. YEAR 2010. Serbia Investment and Export Promotion Agency SIEPA LOCATIONS DATABASE The largest database of industrial and service locations in Serbia – www.serbia-locations.rswww.serbia-locations.rs

12. PRESENTATION RIGHTS RESERVED. COPYRIGHT SIEPA. YEAR 2010. Serbia Investment and Export Promotion Agency SIEPA SUPPLIERS DATABASE The largest database of Serbian industry – www.siepa.gov.rswww.siepa.gov.rs

13. Serbia Investment and Export Promotion Agency SERBIA

14. SERBIA INVESTMENT AND EXPORT PROMOTION AGENCY 3, Vlajkoviceva St. 11000 Belgrade, Serbia Phone: +381 11 33 98 55 0 Fax: +381 11 33 98 81 4 E-mail: office@siepa.gov.rs www.siepa.gov.rs Serbia Investment and Export Promotion Agency