1. Identify the section of the Al-Anon/Alateen Service Manual that “provides a framework within which each group can develop and grow. It offers basic information to all group members concerning the group structure and how it relates to other groups and Al ‑ Anon as a whole.” Question 1 SMINGO

2. Identify the section of the Al-Anon/Alateen Service Manual that “reflects policy statements that grew out of questions and experiences from the Al ‑ Anon fellowship worldwide. They are interpretations of our basic guides, the Twelve Traditions and the Twelve Concepts of Service.” Question 2 SMINGO

3. Identify the section of the Al-Anon/Alateen Service Manual that “explains how Al ‑ Anon is held together worldwide, how it is structured, and how our trusted servants can best function within our structure.” Question 3 SMINGO

4. Identify the section of the Al-Anon/Alateen Service Manual that is described as “a body of principles and relationships through which Al ‑ Anon as a whole can function. The provisions of the document are not legal, but traditional, since the Conference is not incorporated.” Question 4 SMINGO

5. Identify the section of the Al-Anon/Alateen Service Manual that contains the Al-Anon Declaration: “When anyone, anywhere, reaches out for help, let the hand of Al-Anon and Alateen always be there, and─Let It Begin with Me.” Question 5 SMINGO

6. Identify the Concept of Service described in this statement: “Tradition Two declares, ‘For our group purpose there is but one authority–a loving God as He may express Himself in our group conscience. Our leaders are but trusted servants; they do not govern.’ This clearly implies that the groups are to be the final authority, that our leaders are to be entrusted with delegated responsibilities only.” Question 6 SMINGO

7. Which Concept of Service is described in this statement, “The many Al-Anon groups scattered all over the world hold in their hands the group conscience”? Question 7 SMINGO

8. Identify the Concept of Service described in this statement: “Within the framework of their general responsibilities, whether defined by charter, resolution, or custom, all world service boards, committees, and executives should decide which matters they may properly dispose of and on which they will report, consult, or ask specific directions.” Question 8 SMINGO

9. Identify the Concept of Service described in this statement: “The Principle of Participation has been built into our whole service structure. If all authority were to be assigned to one group and virtually all responsibility to another, we would seriously handicap efficiency of operation and real harmony.” Question 9 SMINGO

10. Identify the Concept of Service described in this statement: “The Rights of Appeal and Petition aim to protect and make the best possible use of minority feeling and opinion. In the principle of the Right of Appeal, all minorities–whether among our staff, Executive Committee, selected committees, or Trustees– should be encouraged to file minority reports whenever they feel a majority to be in considerable error.” Question 10 SMINGO

11. Identify the Concept of Service described in this statement: “Just as the Al-Anon groups can act decisively in world service affairs only by entrusting authority and responsibility to their World Service Conference (WSC), so must the WSC in turn entrust administrative authority to Al-Anon Family Group Headquarters, Inc. (AFG, Inc.), in order that its Trustees may act freely and effectively in the absence of the WSC.” Question 11 SMINGO

12. Identify the Concept of Service described in this statement: “At first this Concept may appear contradictory. Actually both the rights of the Trustees and the World Service Conference (WSC) work well together.” Question 12 SMINGO

13. Identify the Concept of Service described in this statement: “The Trustees of the Al-Anon Family Group Headquarters act in two major capacities: (a) in matters of policy and finance, they are the principal planners and are responsible for final decisions; (b) in routine operations, the Trustees delegate full authority to executive committees charged with the management of Headquarters.” Question 13 SMINGO

14. Identify the Concept of Service described in this statement: “No matter how carefully we design our service structure of principles and relationships, no matter how well we apportion authority and responsibility, the operating result of our structure can be no better than the personal performance of those who serve and make it work.” Question 14 SMINGO

15. Identify the Concept of Service described in this statement: “The guarantee of harmonious and effective function of good operational structure is in the relation of its several parts and people, so that none can doubt the nature of their respective responsibilities and corresponding areas of authority.” Question 15 SMINGO

16. Identify the Concept of Service described in this statement: “While the Trustees hold final responsibility for Al-Anon’s world service administration, they should always have the assistance of the best possible committees, executives, staff, and consultants.” Question 16 SMINGO

17. Identify the Concept of Service described in this statement: “Our Conference Charter is an informal agreement made between the Al-Anon groups and their Trustees in 1967 and is the basis upon which the World Service Conference operates.” Question 17 SMINGO

18. What is the name of these three items: “RECOVERY Through the Steps, UNITY Through the Traditions, and SERVICE Through the Concepts”? Question 18 SMINGO

19. What is the number of the Warranty described in this statement: “that only sufficient operating funds, including an ample reserve, be its prudent financial principle”? Question 19 SMINGO

20. What is the number of the Warranty described in this statement: “that no Conference member shall be placed in unqualified authority over other members”? Question 20 SMINGO

21. What is the number of the Warranty described in this statement: “that all decisions be reached by discussion, vote and, whenever possible, by unanimity”? Question 21 SMINGO

22. What is the number of the Warranty described in this statement: “that no Conference action ever be personally punitive or an incitement to public controversy”? Question 22 SMINGO

23. What is the number of the Warranty described in this statement: “that though the Conference serves Al ‑ Anon, it shall never perform any act of government, and that, like the fellowship of Al ‑ Anon Family Groups which it serves, it shall always remain democratic in thought and action”? Question 23 SMINGO

24. What is the purpose of the WSO’s quarterly appeal letters? Where does the statement, “Since the WSO does not maintain a list of all members of Al-Anon, quarterly appeal letters are mailed to the groups” appear in the Al-Anon/Alateen Service Manual? Question 24 SMINGO

25. This list appears in the pamphlet, Alcoholism the Family Disease (P-4): 1. Discussions of Religion. 2. Gossip. 3. Dominance. What is the name of this list and what is the title of the section of the Al-Anon/Alateen Service Manual in which it appears? Question 25 SMINGO