1. Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 Introduction of the EU Flower criteria for tourist accommodation Introduction of the EU Flower criteria for tourist accommodation Sabine Nascinguerra France

2. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 2 Purpose and objective of the EU-Ecolabel for tourist accomodations Purpose: These criteria aim to set limits on the main environmental impacts from the three phases of the life cycle of tourist accommodation service (purchasing, provision of the service and waste). In particular they aim to: limit energy and water consumption, limit waste production, favour the use of renewable resources and of substances which are less hazardous to the environment, promote environmental communication and education. Objective: Valuing environmentally friendly accommodation services

3. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 3 Number of certified companies en Europe

4. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 4 Ecological criteria for the award of the Community eco-label for tourist accommodation service COMMISSION DECISION of 9 July 2009 Available in differents languages at http://eur-lex.europa.eu/http://eur-lex.europa.eu/ « The product group ‘tourist accommodation service’ shall comprise the provision, for a fee, of sheltered overnight accommodation in appropriately equipped rooms, including at least a bed, offered as a main service to tourists, travellers and lodgers. » Hotels, motels, appartement hotels Residential Clubs, Guest Houses Mountain refuges, youth hostels Bed & Breakfast …

5. Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 EU Flower Criteria for tourist accommodation

6. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 6 The criteria Mandatory criteriaOptional criteria Energy savings 1020 Water savings 513 Detergents & disinfectants 17 Waste management 44 Other services 212 General management 75 Total 2961 Minimum 29 20 + 3 points for each additional service ( food services / fitness / green areas)

7. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 7 Examples of criteria : Energy Electricity from renewable sources At least 50 % of the electricity used for all purposes shall come from renewable energy sources Energy-efficient electrical equipments If a new heat generating capacity is installed within the duration of the eco-label award, it shall be a high efficiency cogeneration unit, a heat pump or an efficient boiler Any household air conditioner bought within the duration of the eco-label award shall have at least Class A energy efficiency A B C G Equipement énergivore Equipement économe Conso. < 50 51 à 90 91 à 150 151 à 230 231 à 330 331 à 450 > 450 D E F 86,3

8. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 8 Examples of criteria : Energy Switching off heating or air conditioning and lights If there is no automatic off-switch in the rooms, there shall be easily available information to the guests asking them to turn off the air conditioning when opening the windows and the lights when leaving the room or Energy efficient light bulbs At least 80 % of all light bulbs and 100 % of light bulbs likely to be turned on > 5 h/day shall have an energy efficiency of Class A

9. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 9 Examples of criteria : Water Water-saving taps and showers Mandatory criteria : The average water flow of the taps and shower heads, shall not exceed 9 litres/ minute Optional criteria : not exceed 8 litres/ minute Waste bins in toilets Each toilet shall have an appropriate waste bin and the guest shall be invited to use the waste bin instead of the toilet for appropriate waste Changing towels and sheets Guests shall be informed that sheets and towels in the rooms shall be changed on their request, or by default at the frequency established by the environmental policy of the tourist accommodation. Correct waste water disposal Guests and staff shall be informed on the correct use of the waste water discharge, in order to avoid the disposal of substances that might prevent waste water treatment in accordance with the municipal waste water plan and Community regulations.

10. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 10 Examples of criteria : Chemical products Mandatory : Disinfectants shall be used only where they are necessary in order to comply with legal hygiene requirements (up to 3 points) Optional Detergents : at least 80 % by weight detergents and/or soaps and shampoos used by the tourist accommodation shall have been awarded the Community eco-label or other national or regional ISO Type I eco-labels Indoor and outdoor paints and varnishes : at least 50 % of the indoor and/or outdoor painting of the tourist accommodation shall be done with paints and varnishes awarded the Community eco-label or other national or regional ISO Type I eco-labels

11. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 11 Example of criteria : Waste Waste separation by guests and staff Guests shall be informed how and where they can separate waste, and adequate containers for waste separation shall be available in the rooms or in easily reachable distance Waste shall be separated by the staff into the categories that can be handled separately by the local or national waste management facilities, with particular care regarding hazardous waste

12. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 12 Example of criteria : Waste Disposable products Disposable toiletries (not refillable) such as shampoo and soap, and other products (not reusable), such as shower caps, brushes, nail files, etc. shall not be used. Disposable drinking systems (cups and glasses), plates and cutlery shall only be used if they made out of renewable raw materials and are biodegradable and compostable Breakfast Packaging Except where required by law, no single dose packages shall be used for breakfast or other food service, with the exception of dairy fat spreads (such as butter, margarine and soft cheese), chocolate and peanut butter spreads, and diet or diabetic jams and preserves.

13. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 13 Example of criteria Other services No smoking in common areas and rooms Mandatory : A no smoking section shall be available in all indoor common areas. Optional : Smoking shall not be allowed in 100 % of indoor common areas and at least 70 % of the rooms Public transportation Information shall be made easily available to the guests and staff on how to use public transportation to and from the tourist accommodation through its main means of communication. Where no appropriate public transport exists, information on other environmentally preferable means of transport shall also be provided

14. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 14 Example of criteria General management Maintenance and servicing of boilers and air conditioning systems At least once a year Policy setting and environmental program The management shall have an environmental policy and shall draw up a simple environmental policy statement and a precise action program to ensure the application of the environmental policy

15. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 15 Example of criteria General management Staff training provide information and training to the staff, including written procedures or manuals, to ensure the application of environmental measures and to raise awareness of environmentally responsible behavior Information to guests provide information to the guests, including conference participants, on the environmental policy, including safety and fire safety aspects, inviting them to contribute to its implementation

16. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 16 Wich process changes may be required in relation to the current standard practices ? Major changes of currents practices : Remove all disposals and single dose packages from the rooms and food services Special staff training, to ensure the application of environmental measures Simple modifications of currents practices Providing special information to the guests about your environmental commitment and invite them to contribute Separating waste (staff and guests) Collecting regularly data about water, energy and chemicals consumptions and waste production Keep in mind : for purchasing, if affordable, prefer eco-labeld products or suppliers and low-consumption equipements

17. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 17 How to meet the criteria In order to be awarded the Community eco-label, a tourist accommodation service shall fulfill all of the following requirements comply with each of the mandatory criteria comply with a sufficient number of the optional criteria For each criteria, the assessment and verification requirements are given in the Commission Decisions of 9 July 2009 Example :

18. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 18 How to apply for the EU Flower award ? Step 1 : Contact a competent body like AFNOR in France The Competent Body will provide technical support Step 4 : Receiving the EU Ecolabel The Competent Body will send an official certificate. Use the logo for communication & marketing after the certificate is awarded Step 2 : Building up the dossier : -Collect certificates and proofs for some criteria -Write a declaration of compliance with each criterion Step 3 : Application approval After receiving the documents, the Competent Body will assess your environmental performance and compliance with the criteria (on-site inspection)

19. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 19 Fees of the Community Eco-label Year N : Admission fee : payment of a fee relating to the costs of processing the application (300 – 1300 € / 400 – 1730 $) Audit : payment for the time spend by the competent body for the assessment (600 – 1200 € / 800 – 1600 $) Annual fee : payment for the use of the label : 0,15 % of the annual volume of sales (500 – 25 000 € / 670 – 33 310 $) Year N + 1: Annual fee Year N + 2 : Audit + Annual fee Year N + 3 Annual fee.

20. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 20 Example and reductions Example : 3 star hotel with 25 employees and 60 rooms in France: Year 1 : Admission fee : 600 € / 800 $ Audit (1 day) : 800 € / 1050 $ Annual fee : 750 € / 1000 $ Total year 1 : 2150 € / 2850 $ Reduction : - 25 % for SMEs (< 250 employees), - 25 % for product manufacturers and service providers of developing countries - 15 % for EMAS / ISO 14.000 - 30 % for national Ecolabel (following ISO 14.024 ) max. 50% reduction

21. 1 / Pour personnaliser les références : Affichage / En-tête et pied de page Personnaliser la zone Pied de page, Faire appliquer partout Workshop on Eco-labeling in Latin America, Brazil, 19 & 20 august 2010 21 For more information visit : or http://ec.europa.eu/environment/ecolabel/