1. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 1 Shouldn’t we all expect better service? BizGrader.com Empowering business by giving consumers a voice.

2. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 2 BizGrader.com Home Page Helping Your Business From Page One  Respondents, using your specific survey code, will have direct access to your survey on every page  Let visitors to the BizGrader site know about your business! Prominent advertising space is also available to your business throughout the site  Respondents will find your business easily with or without your survey code, increasing your total number of completed surveys

3. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 3  Business category grouping and business name search field continue to make finding your business survey easy  Your business logo and description are prominently displayed in the center and allow respondents direct entry to your survey  Login section becomes member information after the user logs in Consumer’s Home Page A Visual Route to Access Your Business  Free mapping software helps potential customers find you fast

4. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 4  To let your customers know your appreciation, a “thank you” statement from you to them can be provided  Questions with specific answers, and questions with a free form comment area, are utilized in your survey to elicit the most useful and honest results  Your business name and company logo lead off our flexible and professionally laid out survey page, helping to make it well received and easy to use Survey Example Finding Out What’s Important to Your Business

5. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 5  To provide your business with even more tools, we request respondents to provide insight to their living and buying predispositions  Fresh and relevant information which helps to target your expenditures more accurately  This entire section is completely optional for the customer Demographic Information Providing You With Even MORE Value

6. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 6  Your executive summary page provides you vital information about your survey results at a quick glance  A live message field gives you a direct link to your BizGrader representative Request changes to surveys or just give us your thoughts  Derived from a proprietary method, a letter grade is assigned from all your aggregated surveys, along with specific question category breakdown  Quick access to all your surveys particulars – view each survey, its results and demographics  View individual surveys and respond to customer requests for contact Your Business Home Page A Snapshot to Your Performance

7. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 7  Click “view results” from your executive summary page and see an in-depth, continuously updated breakdown of each survey question Your Business Survey Results Viewing Your Survey Results RIGHT NOW!  With the opportunity to scrutinize specific date ranges you can identify potential business losing trends, or be confident you are on the right track Either way, the wealth of information you receive helps you create a concrete plan to help you grow your profits

8. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 8 Your Respondent Demographic Results Viewing Your Survey Results RIGHT NOW!  View your respondents specific buying and living predispositions, and be able to focus your marketing and advertising more sharply

9. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 9 BizGrader Provided Marketing Materials How We Help You Get The Message Out We have many options to help you promote your BizGrader Survey Some of these include: Preprinted table tents for use in your business Point of Sale signs Survey solicitation cards for your employees to hand out Unique, individual survey code Link from your website directly to your survey on BizGrader.com

10. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 10 The information and tools you will now have access to as a BizGrader client are so very powerful: Know what vehicles you should be using to target the right customers for your business BizGrader.com Empowering business by giving consumers a voice. No more guessing how your business is doing – you’ll know it Easily make adjustments to your business that will result in happier customers helping your retain, build, and create a more loyal customer base Spend far less time reviewing, assessing and tabulating results than with your current system Have peace of mind AWAY from your business

11. For internal use of BizGrader only. Entire contents © 2005 BizGrader.com All Rights Reserved Page 11 Put BizGrader To Work For You Start Hearing What Your Customers Are Saying For more information: Call us at: 1 - 888 - 5GRADEA (1 - 888 - 547-2332) Email us at: info@bizgrader.com