1. © 2010 VMware Inc. All rights reserved Address Your IT Challenges With Virtualization Solutions From VMware August 2013

2. 2 Agenda Customer ChallengesVMware Solutions To IT ChallengesNext Steps

3. 3 BYOD 85% surveyed stating employees use personal devices for work. Cloud ~60% have or plan to adopt cloud in the next year. Virtualization 3 out of 4 planning virtualization projects Business Priorities Keeping their business up and running, securely Balance IT supply (resources and skills) with IT demand Increase agility to quickly respond to new business requirements Cyber Attacks 12 targeted attacks detected daily Mobility 1.1 billion cell phones and 300 million tablets shipped by 2015. Disaster Recovery 43% never re-open after disasters and 29% close within 2 years Source: Market Analysts and Industry Research What’s Top of Mind?

4. 4 A Balancing Act: Objectives and Resources IT Resources CapEx & OpEx Human & Capital Resources Standard Processes Simplify IT Do More with Less Invest in Solutions that Matter and Deliver Results Business Demands Customer Satisfaction Revenue Cash flow

5. 5 Client Endpoints Devices Public End Users Management OS / Apps / Data Infrastructure and Services On-Premise Off-Premise Traditional IT Environment

6. 6 Challenges of Traditional Computing Environments Cost and complexity restricts the solution Some applications are left unprotected No easy way to test = unpredictable results in the event of an outage 1:1 ratio of server/OS/application Low resource utilization across IT environment Server sprawl = Increasing cost and complexity Difficult to scale applications to keep up with demands Keeping applications available, optimized Silos of applications = silos of solutions for protection A comprehensive BCDR solution can be multi tiered and complex Lack of comprehensive visibility across the IT infrastructure

7. 7 Source: Forrsights Budgets And Priorities Tracker Survey, Q2 2012 Q. Which of the following initiatives are likely to be your IT organization top technology priorities over the next 12 months? % critical or high priority Top IT Priorities BC/DR Security Consolidation Virtualization and automation Top IT Priorities BC/DR Security Consolidation Virtualization and automation Top Technology Priorities

8. 8 VMware Virtualization Delivers Business Value Within two years, Ducati infrastructure went from zero-to-98% virtualized, all with no down time and supporting a 3x increase in production. With VMware virtualization, Myron Steves can switch their business over to their backup datacenter anytime and be up and running within a few hours instead of days. And they eliminated $400,000 service cost paid to a third- party disaster recovery service With vCenter Operations Management and vSphere, TUI InfoTec was able to identify root causes of IT issues, saving 70% on hardware investments and reducing time to indentify problems by 50%.

9. 9 Challenges of Traditional Computing Environments Cost and complexity restricts the solution Some applications are left unprotected No easy way to test = unpredictable results in the event of an outage 1:1 ratio of server/OS/application Low resource utilization across IT environment Server sprawl = Increasing cost and complexity Difficult to scale applications to keep up with demands Keeping applications available, optimized Silos of applications = silos of solutions for protection A comprehensive BCDR solution can be multi tiered and complex Lack of comprehensive visibility across the IT infrastructure

10. 10 Challenge - 1:1 Ratio of Server/OS/Applications Solution: Virtualize with VMware Low resource utilization across IT environment Server sprawl = Increasing cost and complexity Difficult to scale applications to keep up with demands Low resource utilization across IT environment Server sprawl = Increasing cost and complexity Difficult to scale applications to keep up with demands

11. 11 Inherent Characteristics of Virtual Machines Simple Application Protection Entire system – including application, OS, and data – is stored as virtual machine files Simplify availability and data protection for applications and virtual machines Encapsulation Cost-Efficient Infrastructure Improve hardware utilization and reduce footprint Reduced hardware requirements at recovery site Use recovery hardware to run low-priority apps Consolidation vSphere Flexible Infrastructure Leverage a pool of servers to avoid failures Eliminate need for identical hardware across sites Enable waterfalling of equipment to recovery site Hardware Independence vSphere

12. 12 vSphere with Operations Management vSphere vCenter Server Proven virtualization platform Improve resource utilization and availability for your applications Capacity planning Know how many days before capacity runs out so IT can continue to be responsive Optimize efficiency Know on which virtual machines might be overprovisioned Improve performance Faster root cause identification of emerging issues Proven virtualization platform Improve resource utilization and availability for your applications Capacity planning Know how many days before capacity runs out so IT can continue to be responsive Optimize efficiency Know on which virtual machines might be overprovisioned Improve performance Faster root cause identification of emerging issues Virtualize Smarter with Insight to Workload Capacity and Health

13. 13 Before Virtualization After Virtualization Server consolidation Integrated backup and recovery Automatic failure detection and restart of services Move running VMs between hosts Replication of VMs across the LAN or WAN Capabilities Reduce CapEx, improve resource utilization, reduce IT management complexity Simplify backup and recovery infrastructure and processes Improve SLAs for virtualized applications Enable maintenance with zero downtime Simplify disaster recovery Benefits vSphere Overview

14. 14 Operations Management Single pane of glass for capacity and performance management Identify immediate problems across the virtualized environment Resource utilization recommendations Insight into future capacity requirements Capabilities Increase IT efficiency and reduce OpEx Improve resource utilization and reduce CapEx Minimize downtime for critical applications Proactively plan for future capacity Benefits Immediate Problems Future Problems Opportunities to Optimize

15. 15 Operations Management = SAVINGS+EFFICIENCY! IT Cost Savings Without VMware With vSphere With vSphere & VC Ops +28% +50% vCenter Operations amplifies vSphere value Management Insights Customer Survey, September 2012 Improve infrastructure and application availability Reduce application downtime by 36% Reduce problem diagnostics and resolution time by 26% Reduce Cost Double IT savings of vSphere Improve Utilization Improve capacity utilization by 40% Improve consolidation ratios by 37% Improve infrastructure and application availability Reduce application downtime by 36% Reduce problem diagnostics and resolution time by 26% Reduce Cost Double IT savings of vSphere Improve Utilization Improve capacity utilization by 40% Improve consolidation ratios by 37% "VMware vCenter Operations Management gives us better visibility and allows us to achieve higher service levels of our business-critical applications.“ -- Matthew Cunningham, SVP of IT, CareCore

16. 16 vSphere with Operations Management delivers tangible ROI Increase capacity utilization Increase consolidation ratios Increase hardware savings Reduce diagnostics & problem resolution time Sept 2012 Management Insights Study

17. 17 Scale Without Disruption 64 GB 255 GB OS APP 4 CPUs Hot Add Add resources without disruption or downtime Add CPU and memory to running VMs Add/remove HBAs and NICs from VMs Hot Add Add resources without disruption or downtime Add CPU and memory to running VMs Add/remove HBAs and NICs from VMs

18. 18 Dynamically Align Resources With Business Demands Resource Pool Dynamically Allocate And Balance VMs To Guarantee Optimal Access To Resources Align resources to meet business goals Increase system administrator productivity Automate hardware maintenance Minimizes power consumption while guaranteeing service levels (DPM) Dynamically Allocate And Balance VMs To Guarantee Optimal Access To Resources Align resources to meet business goals Increase system administrator productivity Automate hardware maintenance Minimizes power consumption while guaranteeing service levels (DPM) Distributed Resource Scheduler Distributed Resource Scheduler

19. 19 Challenge – Keeping Applications Available and Optimized Silos of applications = silos of solutions for protection A comprehensive BCDR solution can be multi tiered and complex Lack of comprehensive visibility across the IT infrastructure Silos of applications = silos of solutions for protection A comprehensive BCDR solution can be multi tiered and complex Lack of comprehensive visibility across the IT infrastructure Solution: Integrated BCDR & Operations Management

20. 20 Operations Management Single pane of glass for capacity and performance management Identify immediate problems across the virtualized environment Resource utilization recommendations Insight into future capacity requirements Capabilities Increase IT efficiency and reduce OpEx Improve resource utilization and reduce CapEx Minimize downtime for critical applications Proactively plan for future capacity Benefits Immediate Problems Future Problems Opportunities to Optimize

21. 21 Offsite Failover VMware Business Continuity & Disaster Recovery Solutions Local Site vSphere Local Availability  vSphere High Availability, Application High Availability and Fault Tolerance  VMware DRS and DPM  vSphere vMotion and Storage vMotion Local Availability  vSphere High Availability, Application High Availability and Fault Tolerance  VMware DRS and DPM  vSphere vMotion and Storage vMotion Disaster Recovery  vSphere Replication  vCenter Site Recovery Manager (SRM)  DR To The Cloud based on SRM Disaster Recovery  vSphere Replication  vCenter Site Recovery Manager (SRM)  DR To The Cloud based on SRM  Shared pools of resources  Self-optimizing  Fault tolerant  Self-protecting  Automated  Desktop or Server Workloads Data Protection  vSphere Data Protection  vSphere Data Protection Advanced Data Protection  vSphere Data Protection  vSphere Data Protection Advanced

22. 22 VMware vSphere Data deduplicated And stored on VDP appliance VDP Integrated Backup and Recovery vSphere Data Protection Simplify Backup And Recovery With Integrated Data Protection Backup and recovery tightly integrated with vSphere Based on EMC Avamar technology Simple setup and management through vCenter Highly efficient global deduplication across all VMs Speedy recovery of VMs Simplify Backup And Recovery With Integrated Data Protection Backup and recovery tightly integrated with vSphere Based on EMC Avamar technology Simple setup and management through vCenter Highly efficient global deduplication across all VMs Speedy recovery of VMs vSphere Data Protection Advanced adds enhanced scalability and application integration

23. 23 Protection Against Failures vSphere No Reboot Seamless Cutover vSphere vSphere Fault Tolerance (FT) Single identical VMs running in lockstep on separate hosts Guarantee application availability and zero data loss even when a server fails No complex clustering or specialized hardware required vSphere Fault Tolerance (FT) Single identical VMs running in lockstep on separate hosts Guarantee application availability and zero data loss even when a server fails No complex clustering or specialized hardware required vSphere High Availability (HA) Detect server failures and provide rapid recovery by automatically restarting VMs on available severs Protect applications from operating system failures by automatically restarting VMs when an operating system failure is detected. vSphere High Availability (HA) Detect server failures and provide rapid recovery by automatically restarting VMs on available severs Protect applications from operating system failures by automatically restarting VMs when an operating system failure is detected. vSphere High Availability vSphere Fault Tolerance

24. 24 Protection From Application and OS Failures vSphere OS APP OS APP VMware HA App Restart 1 2 3 vSphere High Availability Detect and recover from application or OS failure Tier 1 application protection at scale Supports most common packaged applications (Exchange, SQL, Oracle, SharePoint, etc.) Simpler management from vCenter Server Lower TCO than traditional application specific cluster availability solutions Detect and recover from application or OS failure Tier 1 application protection at scale Supports most common packaged applications (Exchange, SQL, Oracle, SharePoint, etc.) Simpler management from vCenter Server Lower TCO than traditional application specific cluster availability solutions

25. 25 vSphere vSphere vMotion Migrate VMs between vSphere hosts without application downtime Move VMs out of failing or underperforming servers without downtime Perform hardware maintenance without scheduling downtime or disrupting business operations vSphere vMotion Migrate VMs between vSphere hosts without application downtime Move VMs out of failing or underperforming servers without downtime Perform hardware maintenance without scheduling downtime or disrupting business operations Eliminate Planned Downtime vSphere vMotion vSphere Storage vMotion Perform live migration of VM disk file across heterogeneous storage array with complete transaction integrity and application availability Eliminate application downtime for storage maintenance Simplify array refresh/retirement, improve array performance and capacity balancing vSphere Storage vMotion Perform live migration of VM disk file across heterogeneous storage array with complete transaction integrity and application availability Eliminate application downtime for storage maintenance Simplify array refresh/retirement, improve array performance and capacity balancing

26. 26 vMotion without Shared Storage vSphere vMotion Live Migration Without Shared Storage Live migration of a virtual machine without the need for shared storage Extends VMware’s revolutionary technology for automated virtual machine movement Zero downtime migration No dependency on shared storage Lower operating cost Helps meet service level and performance SLAs Live Migration Without Shared Storage Live migration of a virtual machine without the need for shared storage Extends VMware’s revolutionary technology for automated virtual machine movement Zero downtime migration No dependency on shared storage Lower operating cost Helps meet service level and performance SLAs

27. 27 Simplify Anti-Virus Administration vShield Endpoint Centralized and Simplified Protection Secure your VMs with offloaded anti- virus and anti-malware (AV) solutions without the need of agents Higher consolidation ratios by preventing the possibility of AV storms Improved performance Centralized and Simplified Protection Secure your VMs with offloaded anti- virus and anti-malware (AV) solutions without the need of agents Higher consolidation ratios by preventing the possibility of AV storms Improved performance

28. 28 Challenge - Cost and Complexity Restricts Solutions Solution: Simplified & Automated DR Some applications are left unprotected No easy way to test = unpredictable results in the event of an outage Some applications are left unprotected No easy way to test = unpredictable results in the event of an outage

29. 29 …to Simple Recovery Plans Go From Complex To Simple – Virtualization Can Help From Complex Runbooks… Weeks or months to set up Error-prone configurations Quickly falls out of sync with app and infrastructure changes Recovery plan set up in minutes Fewer steps = less room for errors Stays in sync with changes to apps and infrastructure 

30. 30 Five Simple Steps To Create Recovery And Migration Plans Create Recovery Plans in 5 Steps… …And Eliminate Manual Steps of Traditional Recovery Coordinate storage and replication processes for recovery Stop replication and make replicated LUNs writable Present data to applications Present VMs to vSphere Reconfigure individual hosts Reconfigure physical switching infrastructure Recover entire systems including OS and application binaries Step 2Step 3Step 4Step 5 Step 1 Map production site resources to recovery site Resource pools vSwitches VM folders Select virtual machine protection groups to include in recovery Specify boot sequence of recovered VMs Customize IP addresses of recovered VMs Select low-priority VMs to suspend at recovery site Add messages and custom scripts Optional

31. 31 Virtual Machine Replication for Disaster Recovery vSphere vSphere Replication Site A (Primary) vSphere Site B (Recovery) vSphere Replication Simplify Disaster Recovery Virtual machine level replication by the vSphere host Included with vSphere Essentials+ and above Low cost, efficient replication option Simple setup from within vCenter Server Integration with SRM enables automated DR process Simplify Disaster Recovery Virtual machine level replication by the vSphere host Included with vSphere Essentials+ and above Low cost, efficient replication option Simple setup from within vCenter Server Integration with SRM enables automated DR process

32. 32 Automated Disaster Recovery and Site Migration VMware vSphere VMware vCenter Server Site Recovery Manager VMware vCenter Server Site Recovery Manager VMware vSphere Site A (Primary)Site B (Recovery) Servers Overview Site to site replication built into vSphere Replace manual runbooks with centralized recovery plans Broad support for storage-based replication Overview Site to site replication built into vSphere Replace manual runbooks with centralized recovery plans Broad support for storage-based replication Benefits Cost efficient replication solution Automate and simplify failover and migration processes New plan setup reduced from weeks to minutes Enable frequent non-disruptive testing Benefits Cost efficient replication solution Automate and simplify failover and migration processes New plan setup reduced from weeks to minutes Enable frequent non-disruptive testing vCenter Site Recovery Manager

33. 33 Cloud Based Site Recovery Overview Leverage cloud based services for DR requirements Support from leading service providers Storage agnostic solution Overview Leverage cloud based services for DR requirements Support from leading service providers Storage agnostic solution Benefits Cost effective solution leveraging a solution provider’s shared resources Achieve your disaster recovery goals through a simplified and automated solutions Enable non-disruptive testing Benefits Cost effective solution leveraging a solution provider’s shared resources Achieve your disaster recovery goals through a simplified and automated solutions Enable non-disruptive testing Public Cloud – Shared Recovery Site vSphere Replication vSphere 5 Site Recovery Manager 5 vCenter 5 Site Recovery Manager 5 vSphere 5 Protected Site DR to the Cloud DR to the Cloud Services Partners FusionStorm Hosting.com IIJ (Japan) Iland SunGard Terremark VeriStor

34. 34 VMware Solutions Address IT Challenges Challenge - Cost and complexity restricts the solution Solution - Simplified & Automated DR Challenge - 1:1 ratio of server/OS/application Solution - Virtualize with VMware Challenge - Keeping applications available, optimized Solution - Integrated BCDR & Operations Management

35. 35 Next Steps VMware solutions for SMB & Commercial Customers http://www.vmware.com/go/smb Free 60 Day Evaluation http://www.vmware.com/go/EvaluatevSphere Keep up with the latest VMware SMB & Commercial activity http://blogs.vmware.com/smb Follow VMware SMB & Commercial on Twitter http://twitter.com/VMwareSMB

36. 36 Thank you

37. 37 Policy-based datacenter automation Powerful & efficient resource management Monitoring, performance, and capacity management Scalable server consolidation & no planned downtime Server consolidation and business continuity vSphere with Operations Management Essentials Plus vCenter Operations Management Suite Foundation Server Consolidation And Business Continuity Standard vCenter Operations Management Suite Standard Scalable Server Consolidation & No Planned Downtime Enterprise vCenter Operations Management Suite Standard Powerful & Efficient Resource Management Enterprise Plus vCenter Operations Management Suite Standard Policy Based Datacenter Automation

38. 38 vSphere Options vSphere Essentials Plus Kit vSphere with Operations Management Standard vSphere with Operations Management Enterprise vSphere with Operations Management Enterprise Plus Server Consolidation and Business Continuity Scalable Server Consolidation & No Planned Downtime Powerful & efficient resource management Policy based datacenter automation Entitlements (VM / Core / vRAM)Unlimited vCPU / VM8-way 32-way64-way Features vSphereEssentials PlusStandardEnterpriseEnterprise Plus vCenter Operations Management SuiteFoundationStandard Health Monitoring and Performance Analytics●●●● Capacity Management and Optimization●●● Operations Dashboard and Root Cause Analysis●●● vMotion●●●● Storage vMotion●●● High Availability and Fault Tolerance (1 vCPU)HA only●●● vSphere Replication●●●● Data Protection●●Advanced vShield Endpoint●●●● Distributed Resource Scheduler and Distributed Power Management ●● Storage APIs for Array Integration, Multipathing●● Application High Availability● Distributed Switch● Storage DRS and Profile-Driven Storage● I/O Controls (Network and Storage) and SR-IOV● Note: This is a partial listing of available features. Please see vmware.com for the complete list.

39. 39 vSphere Data Protection Options VDPVDP Advanced Scalability Limits Max Deduplicated Storage per appliance 2TB8TB Supported VMs per appliance 100400 Appliances per vCenter Server 10 Features Agent-less ++ Variable-length deduplication ++ CBT for backup and restore ++ vSphere Web Client management ++ Self-service backup and recovery ++ Full VM and File-level recovery ++ Integrity check and rollback mechanism ++ Dynamic storage provisioning + Exchange and SQL Server agents +

40. 40 Site Recovery Manager Options SRM StandardSRM Enterprise Scalability Limits Maximum protected VMs75 virtual machines (1) Unlimited (2) Features Support for storage-based replication ++ Centralized recovery plans ++ Non-disruptive testing ++ Automated DR failover ++ Automated failback (also with vSphere Replication) ++ Planned migration ++ Support for vSphere Replication ++ 1. Maximum of 75 VMs per site and per SRM instance 2. Subject to the product’s technical scalability limits

41. 41 Simplifying IT Delivers Business Value “By deploying VMware solutions, Dongbu Corporation expects to reduce TCO in the server virtualization by 20% and desktop virtualization by 13% each. We also anticipate improving performance efficiency and removing the complexity of management through VMware’s virtualization technology across all IT areas” Kang Hee Lee GM, Management Innovation Team “VMware has enabled us to achieve high availability for our operational servers such as SQL and web servers, and also allowed us to provision test environments at short notice.” Dr Eric Cheung Director/School of Electronics and Info-Communications Technology/ITE College West “When implementing new virtual desktop terminals, we placed utmost importance on the ease of use and vendor reliability. VMware not only offers clear roadmaps and reasonable licensing systems, we also regard them as a business partner with whom we want to be associated with, from both the corporate and engineering aspects.” Mr. Mizuhiko Tokunaga Senior Manager of Systems Division “Deploying VMware enabled us to provide robust, resilient hosting services to our customers and help them ensure business continuity following the devastating earthquakes of late 2010 and early 2011.” Adrian Grant Managing Director

42. 42 Simplifying IT Delivers Business Value “When we selected VMware server virtualization software, there was no sensible, robust alternative. Today, we are satisfied with that decision, and we would not replace the product with a competitive solution.” Maciej Paczesny CIO, Polish Medical Air Rescue “Thanks to VMware, the IT department now spends about 80% of its time on the innovative, strategic projects that help make a real difference to the Council, and 20% on the standard ‘keeping the lights on’ activity, a complete reversal of where we were on our old infrastructure.” Roger Bearpark Assistant Director for IT “Virtualization enabled us to minimize the costs on purchasing 30 new servers and to save more than 6 billion rubles only on equipment.” Evgeniy Turchak Deputy Director of Information Management Systems Gazprom komplektatsiya LLC “Our top class IT infrastructure, which combines VMware server virtualization with a virtual desktop infrastructure, has not only realised substantial cost savings, it has also considerably reduced our carbon footprint and improved the way we offer and maintain services to our students and staff.” George Wraith Head of Systems