1. Advisor.com Upgrades for the One- Minute Administrator Author: Gregg A. Hinchman Company: Hinchman Consulting SNG302

2. Advisor.com Introduction: Presentation Outline  Introduction Speakers Presentation Business  Review the Plan GroupWise Health The Upgrade Process  Upgrade GroupWise Domain and MTA Post Office and POA Gateways-GWIA and WebAccess  Summary

3. Advisor.com Introduction: Speaker  Gregg A. Hinchman Self-Unemployed Consultant, www.HinchmanConsulting.com Self-Unemployed Consultant, www.HinchmanConsulting.com 11+ years of GroupWise Experience 11+ years of GroupWise Experience 10+ years Upgrade Experience 10+ years Upgrade Experience 5 years of Clustering experience 5 years of Clustering experience Author: Author:  “Success with Clustering GroupWise 7” www.TayKratzer.com Co-Author: Co-Author:  “Success with GroupWise Document Management” GroupWise Coolsolutions Articles GroupWise Coolsolutions Articles  Consultants Corner GroupWise Advisor Magazine Articles GroupWise Advisor Magazine Articles

4. Advisor.com Introduction: Presentation Business  Topic We will discuss the process of upgrading GroupWise.  Questions Please hold until "Question Breaks"  Knowledge Advanced GroupWise (understanding databases)  Related Sessions Successful GroupWise 7 Tricks of the Trade Living the Highly-Available-GroupWise Lifestyle Clustering GroupWise 7 on OES Linux

5. Advisor.com Review the Plan: GroupWise Health  Is your GroupWise System broken? What is a GroupWise Audit?  Clean out the litter box (A fresh start)  Upgrade ‘Stinkers’ Links Pending Operations Stuck Move Operations Corrupt Databases Hardware Concerns Client Access Concerns

6. Advisor.com Review the Plan: The Upgrade Process  Pack your suitcase Iron out the Plan Fold up the Document Be GPS ready (aka. Going Back)  Driving your AUTO(mobile) The Pleasure of AUTO The AUTO repair shop (aka. Gotchas) Look under the hood  Get some Exercise –a manual process Workout your own Upgrade A Buffed and Toned Upgrade

7. Advisor.com Question Break ?

8. Advisor.com Upgrade GroupWise: Domain and MTA  Extend the Schema  Order Counts –Primary, Secondary  Prep the Domain –Recover Database and a Copy of the WPDOMAIN.DB  Exclusive Access to the WPDOMAIN.DB Avoid being ‘locked’  Copy the DC files  Install the Agents Use a Universal Agent Directory (volume:\gw71)  Reconfigure the MTA Configuration File  Load the Agent(s)  Verify and Test the Success

9. Advisor.com Question Break ?

10. Advisor.com Upgrade GroupWise: Post Office and POA  Order Still Counts –Large/Small: you choose  Prep the Post Office –System Maintenance and a Copy of the WPHOST.DB  Exclusive Access to the WPHOST.DB Avoid being ‘locked’  Copy the DC files  Copy the *VEW files  Install the Agents Use a Universal Agent Directory (volume:\gw71)  Reconfigure the POA Configuration File  Load the Agent(s)  Verify and Test the Success

11. Advisor.com Question Break ?

12. Advisor.com Upgrade GroupWise: Gateways – GWIA/WebAccess  Again, Order Counts –GWIA/WebAccess  Upgrade WebAccess WebAccess Agent  Install the Agents Use a Universal Agent Directory (volume:\gw71)  Reconfigure the WA Configuration File  Load the WebAccess Agent  Verify and Test the Success WebAccess Application  Use the Wizard and Beware  Manually Upgrade and take more time  Upgrade GWIA Install the Agents  Use a Universal Agent Directory (volume:\gw71) Reconfigure the GWIA.CFG File Load GWIA Verify and Test Success

13. Advisor.com Summary  GroupWise Health Check  Fix issues first  Plan the Upgrade  Document the Process  Primary then Secondary(s)  Post Offices then Gateways  Move on to the Clients

14. Advisor.com Question Break ?

15. Advisor.com ADVISOR SUMMIT Web Update Page AdvisorEvents.com/cms0608p.nsf/w/cms0608ud This session WILL have updates.

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