1. AdvisorSummit.com Upgrade to GroupWise 7 Author: Gregg A. Hinchman and Greg Smith Company: Hinchman Consulting and The Messaging Architects ASG312

2. AdvisorSummit.com Introduction: Presentation Outline   Introduction Speakers Presentation Business   Review the Plan GroupWise Health The Upgrade Process   Upgrade GroupWise Domain and MTA Post Office and POA Gateways-GWIA and WebAccess   Summary

3. AdvisorSummit.com Introduction: Speakers   Gregg A. Hinchman Hinchman Consulting, Consultant 10+ years of GroupWise Experience 9+ years of GroupWise Upgrading Experience 4 years of GroupWise Clustering Experience Co-Author:   “Success with Clustering GroupWise” www.TayKratzer.com   “Success with GroupWise Document Management”   GroupWise Advisor Magazine Articles   Cool Solutions “Consultant’s Corner” articles

4. AdvisorSummit.com Introduction: Speakers  Greg Smith Messaging Architects, Professional Services Monkey

5. AdvisorSummit.com Introduction: Presentation Business   Topic We will discuss the process of upgrading GroupWise.   Questions Please hold until "Question Breaks"   Knowledge: Advanced GroupWise (understand databases)

6. AdvisorSummit.com Review the Plan: GroupWise Health  What’s wrong with your GroupWise System? The GroupWise Health Check Explained The GroupWise Health Check Explained  Be a Problem Solver not a Problem Creator  Upgrade Show-Stoppers Links Links Pending Operations Pending Operations Stuck Move Operations Stuck Move Operations Corrupt Databases Corrupt Databases Hardware Concerns Hardware Concerns Client Access Concerns Client Access Concerns

7. AdvisorSummit.com Review the Plan: The Upgrade Process  Get your Ducks in a row Plan the Process Plan the Process Document the Process Document the Process Don’t forget to leave bread crumbs Don’t forget to leave bread crumbs  Wizards and Demons The Wonderful World of Wizards The Wonderful World of Wizards The Demons created by Wizards (aka. Gotcha’s) The Demons created by Wizards (aka. Gotcha’s) A Peak behind the Curtain A Peak behind the Curtain  The True Path to Upgrades Create your own ‘One Ring’ Create your own ‘One Ring’ Work your Magic during the Upgrade Work your Magic during the Upgrade

8. AdvisorSummit.com Review the Plan: Question Break  Questions? –Take “5”

9. AdvisorSummit.com Upgrade GroupWise: Domain and MTA  Extend the Schema  Order Counts –Primary, Secondary  Prep the Domain –Recover Database and a Copy of the WPDOMAIN.DB  Exclusive Access to the WPDOMAIN.DB Avoid being “locked” Avoid being “locked”  Copy the DC files  Install the Agents –Manually vs. AutoMagically  Reconfigure the MTA Configuration File  Load the Agent(s)  Verify and Test the Success

10. AdvisorSummit.com Upgrade GroupWise: Question Break  Questions? –Take another “5”

11. AdvisorSummit.com Upgrade GroupWise: Post Office and POA  Order Still Counts –Large/Small; you choose  Prep the Post Office –System Maintenance and a Copy of the WPHOST.DB  Exclusive Access to the WPHOST.DB Avoid being ‘locked’ Avoid being ‘locked’  Copy the DC files  Copy the *VEW files  Install the Agents –Manually vs. AutoMagically  Reconfigure the POA Configuration File  Load the Agent(s)  Verify and Test the Success

12. AdvisorSummit.com Upgrade GroupWise: Question Break  Questions? –Still another “5”

13. AdvisorSummit.com Upgrade GroupWise: Gateways – GWIA/WebAccess  Again, Order Counts –GWIA/WebAccess  Upgrade WebAccess WebAccess Agent WebAccess Agent  Install the Agents  Reconfigure the WA Configuration File  Load the WebAccess Agent  Verify and Test the Success WebAccess Application WebAccess Application  Use the Wizard and Beware  Manually Upgrade and take more time  Upgrade GWIA Install the Agents Install the Agents Reconfigure the GWIA.CFG File Reconfigure the GWIA.CFG File Load GWIA Load GWIA Verify and Test Success Verify and Test Success

14. AdvisorSummit.com Summary  GroupWise Health Check  Fix issues first  Plan the Upgrade  Document the Process  Primary then Secondary(s)  Post Offices then Gateways  Move on to the Clients

15. AdvisorSummit.com Summary: Question Break  Questions? –Yet another “5”

16. AdvisorSummit.com A DVISOR S UMMIT Web Update Page AdvisorEvents.com/cnv0511p.nsf/w/cnv0511ud This session WILL NOT have updates.

17. AdvisorSummit.com Thank you! Please remember to fill out your evaluation.