1. BCS Coursework Face to Face Communication Source: Bill Owens & Lis Rogers, GCSE Business & Communication Systems, 2005.

2. Face to Face Communication

3. Face to Face Communication A dvantages It allows immediate feedback to be received about the message. Promotes the development of ideas and prompts further discussion on the message. Information can be spread quickly amongst a group of people and they will be given the same message, for example at a meeting. It can encourage greater involvement and co- operation as others in a group may be influenced by their colleagues.

4. Face to Face Communication Disadvantages People attending a meeting may be unskilled in techniques of communication or be unwilling to communicate with others. Non-verbal communication such as body language may create a barrier to effective communication. Not everyone will interpret the message in the same way. There may be no written record of the communication.

5. Barriers to good communication Skills Jargon The medium Breakdown of the medium of communication Wrong target The wording of the message