1. U.S. General Services Administration Brian Gilligan, PE – GSA, Office of Federal High Performance Green Buildings Professional Development for Federal Buildings Personnel Federal Buildings Personnel Training Act – 2014 Update Office of Federal High Performance Green Buildings | 1800 F Street, NW Washington, DC 20405 | www.fmi.gov

2. Requirements of the Act Core Competencies for Federal buildings Personnel Recommended Curriculum and Continuing Education Annual updates to Competencies and Curriculum Compliance by all Federal buildings personnel Method for contractor compliance 2 “…core competencies …relating to building operations and maintenance, energy management, sustainability, water efficiency, safety (including electrical safety) and building performance measures.”

3. What does compliance look like? Facility Management Institute www.fmi.gov Facility Management Institute www.fmi.gov Agency Human Capital Agency Human Capital Agency Practitioners Agency Practitioners Maintain Core Competencies and Curriculum Assistance developing agency priorities Maintain Core Competencies and Curriculum Assistance developing agency priorities Focus on Mission Critical Occupations Guided development vs. regulatory approach Focus on Mission Critical Occupations Guided development vs. regulatory approach Assess skills of personnel Align training with consistent priorities Assess skills of personnel Align training with consistent priorities

4. Addressing barriers to implementation 4 Cost, Complexity and Competing Approaches FEDSAT Assessment Industry-Based Professional Credentials Career Experience

5. 5 Better Buildings Workforce Guidelines SMEs built a Job Task Analysis for Federal Facility ManagerNIBS crosswalked the JTA and FBPTASMEs selected “high-priority” FBPTA PerformancesNIBS conducted a survey of 800+ feds to validateSMEs reviewed and interpreted feedback 12 Competency Areas 232 Performances 9 Competency Areas 88 Performances

6. 6 High-Priority Performances - 2014 Update 12 Competency Areas 232 Performances 9 Competency Areas 88 Performances

7. 7 Expanded “FBPTA-Aligned” Qualifications Added 30+ new FBPTA-Aligned qualificationsNew individual courses for BOC, BOMI, IFMA credentialsNew government courses from DOD, DOE, GSA, and NIBSAdded rudimentary “proficiency” data to address course levelsNeed more resources for operators, energy managers 100 qualifications135 qualifications

8. FEDSAT Assessment Recognized Professional Credentials 1 2 3 Compliance and Professional Development Free Online Training SF Tool FEMP / NIBS DOE - PNNL Retuning Others? Industry Credentials / Degrees Industry / Academia Qualifications Agency-specific (e.g. PSU, VA FMS, State) Industry Associations (e.g. AEE, AFE, APPA, ASHRAE, BOC, BOMI, IFMA, others) Academic Degrees FEDSAT Assessment 1.Facilities Operation and Maintenance 2.Facilities Management Technology 3.Energy Management 4.Water Efficiency 5.Sustainability 6.Performance Measures Accelerate FM Competency models Position profiles FBPTA-Aligned qualifications Self / Supervisor assessments Structured OJT activities Dashboards Progress reporting

9. FEDSAT – A MODULE IN SF TOOL FMI – Enhanced Tools for Professional Development 9

10. 10 FEDSAT – the immersive SF Tool platform Coming Sep 2015 - www.sftool.govwww.sftool.gov

11. ACCELERATE FM FMI – Enhanced Tools for Professional Development 11

12. External mandates… FBPTA Overlord Lowly Facilities Staff

13. … become administrative obligations

14. Accelerate FM Reflective Practice Model

15. 15 Accelerate FM – Guided Development Agency sets target proficiency at core competency levelSupervisor assesses proficiency level of staff membersIndividuals conduct self assessmentIndividuals identify own career priority areasAccelerate FM will suggest qualifications based on inputIndividuals create IDP based on recommendations Coming May 2015 - www.fmi.govwww.fmi.gov

16. 16 Accelerate FM – Guided User Experience

17. 17 Accelerate FM – Active Supervisor Role

18. 18 GSA Implementation Update 2014 Assessment lead to simple gap-closing actions Low-cost actions related to energy and water efficiency Results posted on FMI along with 2014 Update Future focus on three tracks for professional development Low-cost, PSU and other free online resources Property Management, activities leading to PM certification Facility Management, activities leading to FM certification Updated PDs and Performance Plans Property Manager drafts complete, pending leadership approval Asset and Energy Managers to follow

19. Future of the “FBPTA – Aligned” Curriculum Step 1 Agency proposes a training resource or credential Step 2 Provider submits a form to FMI Step 3 FMI reviews and evaluates Step 4 Final evaluation is posted on FMI.gov for comment Step 5 FMI updates the Curriculum and Accelerate FM

20. What could contractors do? Industry Certifications for Key Personnel (Senior Journeyman / Master Level) Specialized Training (Based on local need) FEDSAT Assessment

21. Conclusion Clear pathways to professional development Early / Transitional: FEDSAT Assessment based at SFTool.gov Journey / Master: Appropriate industry certifications and degrees We will pursue three program enhancements in 2015 Add energy management and building operator resources (BBWG) Shared access to training resources Reporting through OPM - emphasize professional development Contact information: Brian Gilligan (FMI / FBPTA) – brian.gilligan@gsa.govbrian.gilligan@gsa.gov Michael Bloom (SF Tool) – michael.bloom@gsa.govmichael.bloom@gsa.gov

22. See you in Baltimore!

23. FEDSAT - Focus on engagement and retention 23 Lecture Reading Audio/Visual Demonstration Discussion Practice Doing Teach Others Passive Immersive Average retention rates by teaching method 5% 10% 20% 30% 50% 75% 90% Adapted from the National Teaching Laboratories, Bethel, ME