1. Presentation of Business Information
GRADE 11 – CAPS
Presentation of Business Information

2. GRADE 11 – CAPS
• Presentation and validation (support) of business-related
information in verbal and non-verbal format (including tables,
graphs, diagrams and illustrations); posters and hand-outs (recap)
• Design and layout of the presentation using different visual aids
(e.g. show how to prepare/set out transparencies/slides, posters
and hand-outs) (recap)
• Written information - reports, business plans, business
information and analysis, e.g. steps in report-writing, composing a
flyer, etc.
• Responding in a non-aggressive and professional manner to
questions about work and presentations, e.g. answer all questions,
make notes, do not argue, apologise for errors,

3. GRADE 11 – CAPS
Business Reports
Flyers
Memo’s

4. GRADE 11 – CAPS
Flyers
Whether you're selling your car or opening a new business, a flyer is one of the cheapest but highly effective ways to attract attention.

5. GRADE 11 – CAPS
Sales Promotion Flyer

6. GRADE 11 – CAPS
Events Flyer

7. GRADE 11 – CAPS
Business
Promotion Flyer

8. GRADE 11 – CAPS
Information Flyer

9. Job Advertisement Flyer
GRADE 11 – CAPS
Job Advertisement Flyer

10. Job Advertisement Flyer
GRADE 11 – CAPS
Types of Flyers
J I B E S
Sales Promotion Flyer
Business
Promotion Flyer
Events Flyer
Job Advertisement Flyer
Information Flyer

11. How to Write a Business Flyer
GRADE 11 – CAPS
How to Write a Business Flyer
Eye catching
Legible - distance 2m
BIG letters on top
Advantages – bullet form
Points short
Promote business – best
Create incentives
Coupon / Special offer
Contact info & location
Small font – less important info
Neatly organised

12. GRADE 11 – CAPS Activity Instructions
Participants to form groups of
Design a flyer for your new plumbing business to advertise your business in the local community.
Use an A5 sheet of paper.
Report back to the group.

13. GRADE 11 – CAPS
Reports
A business report is done for a business that have been in operation and key information must be shared with stakeholders

14. GRADE 11 – CAPS PURPOSE Reports
Reports are documents which present specific, focused content : often the result of an experiment, investigation, or inquiry to a specific audience.
To give the information
PURPOSE
To record events for decision making
To recommend specific action

15. GRADE 11 – CAPS Formal TYPES Informal / Semi formal OBJECTIVE Reports
It helps management to identify the reason(s) underlying the situation that management already knows.
OBJECTIVE

16. GRADE 11 – CAPS Writing a report Reports
A report should include the following:
Introduction
Background
Body (Discussion)
Conclusion (Make recommendation)
References
Appendixes
In Business Buddies Cannot Reject Authority

17. GRADE 11 – CAPS How to write a Report Introduction Purpose and Scope;
Limitations,
Assumptions,
Methods
Background
History of the problem
Context
Overview
Body
Discussion
Presentation and interpretation of data
Conclusion
Recommendations
Findings
Proposal
References
Sighted work
Appendixes
Graphs
Tables
Questionnaire
Interviews
Previous reports

18. GRADE 11 – CAPS
Memos
A memo or memorandum is a communication note that records events or observations on a topic.

19. GRADE 11 – CAPS How to write a Memo Memos
Memorandum should include the following:
Subject Line
Introduction
Discussion
Conclusion

20. GRADE 11 – CAPS Example Memos To: Mrs.. Peters, Supervisor From:
Dianna Moreno, Sales Manager DM
Date:
March 7, 2012
Re:
Product Promotions
Next Wednesday (14/03/2012), Mrs. Khoza will provide each of you a timetable of product promotions and a summary of sales accomplishments.”
Call me if you have questions: (014)

21. GRADE 11 – CAPS
Memos

22. GRADE 11 – CAPS
Memos

23. GRADE 11 – CAPS Subject Line 100% of readers read the subject line
Memos
Subject Line
100% of readers read the subject line
Write the “focus” and “topic” for the subject line
For example, Don’t just write: “Administrators”
Do write:
“Salary Increases for Administrators”
“Termination of Comptroller Administrators ”
“Hiring Procedures for Administrators”
“Vacation Schedules for Administrators”
“Training Seminars for Administrators”

24. GRADE 11 – CAPS Introduction Memos
Write one or two clear introductory sentences
What you want
Why you are writing
Examples:
“In the third of our series of quality control meetings this quarter, I’d like to get together again to determine if improvements have been made.”
“As a follow-up to our phone conversation yesterday (11/2/12), I have met with VP regarding your suggestions. He’d like to meet with you to discuss the following ideas in more detail.”

25. GRADE 11 – CAPS Discussion Memos
Respond with the reporter’s questions:
Who, What, When, Why, Where, and How
Make your information accessible by applying highlighting techniques
- Itemization
- White space
- Boldface type
- Headings
- Columns
- Graphics

26. GRADE 11 – CAPS Conclusion Memos
Conclude with either a complimentary close or a directive close
Complimentary close: motivates readers and leave them happy
“If our quarterly sales continue to improve at this rate, we will double our sales expectations by Congratulations!”
Directive close: tells readers exactly what you want them to do next or provides dated action
“Next Wednesday (15/03/12), Mr. Jones will provide each of you a timetable of events and a summary of accomplishments.”

27. GRADE 11 – CAPS Activity Memos
Read the scenario below and answer the questions that follow:
You are a supervisor and realize that your staffing needs have increased due to the changes in the current year’s enrolment.
Write a memo requesting more funds to the director of your department”.
Pre-write: Answer who, what, when, why, where, and how
Write: Draft the memo using the correct memo format and checklist
Re-write: Check for errors, flow, and tone
Display an example of a Memo to participants.

28. GRADE 11 – CAPS
Memos
21st Century

29. GRADE 11 – CAPS

30. GRADE 11 – CAPS