1. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved. Stress Management Survey Q3 2007

2. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 2 Survey Background Survey includes 607 clinicians, including physicians, nurse practitioners and physician assistants Survey completed in October 2007 Clinicians randomly selected to participate

3. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 3 35% of clinicians work over a 60-hour week; and 50% are working more than 5 years ago How many hours do you typically work each week? Compared to five years ago, do you work more or fewer hours per week?

4. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 4 The majority of clinicians report increase in job stress over the years How has the stress level of your job changes in the past five years?

5. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 5 Administrative paperwork is the leading cause of stress for clinicians * Respondents asked to select 3; includes responses above 2% Which aspects of practicing medicine do you believe cause the most stress?*

6. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 6 Most clinicians turn to exercise to relieve stress What is your personal outlet to relieve or avoid work-related stress?* *respondents asked to select all that apply; includes responses above 15% 88% also recommend exercise to patients for stress relief

7. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 7 Most clinicians report work/personal life integration; despite pressures to keep it separate * Respondents asked to select all that applies; includes responses above 10% How do you keep your work life separate from your private life?* Do you ever feel pressure from your family or friends to spend more time away from work?

8. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 8 Over 65% of clinicians report work/life balance was important in their career choice In choosing your specialty, how important was work/life balance in your decision? Knowing what you know now, would you choose a different career to improve your work/life balance?

9. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 9 Which of the following careers do you feel are more stressful than being a physician? Over 45% feel police officers deal with more stress than physicians

10. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 10 50% of clinicians report technology has increased stress levels at work To what degree do you feel that technology has increased or decreased your work-related stress?

11. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 11 Clinicians that feel technology reduces stress rank online resources & cell/pagers as most helpful * Respondents asked to select up to 3; includes responses above 5%; excludes “other” What type of technology helps you handle work-related stress?* (n=205) Why has technology increased your work-related stress?* (n=298) Slow EMRs and misinformed patients were the two common technology challenges cited

12. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 12 Most clinicians see the impact of stress on their patients; yet fewer than 25% discuss it regularly How often do you talk to your patients about the health effects of stress in their life? Do you feel that patients’ ailments are often triggered or compounded by stress in their lives?

13. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 13 Interrupted sleep and fatigue are most common symptoms of stress * Respondents asked to select up to 3; includes responses above 5% What are the most common physical symptom you see in patients related to stress?

14. CONFIDENTIAL AND PROPRIETARY © 1998–2005 Epocrates, Inc. All rights reserved.Slide | 14 Majority of clinicians recommend exercise to relieve stress * Respondents asked to select up to 3; excludes “other” What lifestyle recommendations do you give your patients to relieve stress?