1. Presentation to CES – Geneva – June 2005 Using Both Internet and Field Collection Methods for the 2006 Census of Population and Dwellings Statistics New Zealand Brian Pink – Government Statistician – The New Zealand Experience So Far

2. Presentation to CES – Geneva – June 2005 Key Challenges and Lessons Managing the impact on existing processes Technological

3. Presentation to CES – Geneva – June 2005 Managing the impact on existing processes Results from Dress Rehearsal –Communication on doorstep most crucial aspect to promotion –Interest at doorstep not equal to actual uptake –Uptake from low internet usage sample - 5.6% –Uptake patterns consistent with previous tests

4. Presentation to CES – Geneva – June 2005 Managing the impact on existing processes Uptake – census focussed on a single day – results from dress rehearsal –Respondent behaviour in-line with previous tests

5. Presentation to CES – Geneva – June 2005 Managing the impact on existing processes Usage by hour of the day – results from dress rehearsal –Again respondent behaviour in-line with previous tests

6. Presentation to CES – Geneva – June 2005 Managing the impact on existing processes Response Patterns from Dress Rehearsal –93.6% used the online option to submit all of the forms for their household –78% of households completed their Dwelling Form first –87% completed their on-line forms in a single login session

7. Presentation to CES – Geneva – June 2005 Technical Logon and authentication process manages need for both security and ease of use –Uses Household ID from paper form (11 chars) as username, –And unique PIN in secure envelope (12 chars) as password Learning from Dress Rehearsal –Last 4 characters of Household ID handwritten –Potential for misread by respondent Solutions : –Process to check valid HHIDs –Process to check valid PINs –Process to check linked HHID and PINs –Application developed for helpline

8. Presentation to CES – Geneva – June 2005 Technical Need for modern communications technology in field : –Use of SMS texting to update enumerators with forms received via Internet and mailback Batches sent 3 times a day (3:00am, 1:00pm and 5:30pm) –The Field Communication Service includes texting Helpline action requests and notifications of actions taken by the Helpline –Providing reports to district supervisors and area managers as well as census management.

9. Presentation to CES – Geneva – June 2005 Achievements Don Dillman review of prototype “I have not seen any electronic Census form that is as well done or respondent-friendly as this one is, visually.” New Zealnad eGov-Watch review of Dress Rehearsal system Rated 4 th out of 58 sites reviewed against the independent eGov-Watch standard

10. Presentation to CES – Geneva – June 2005 Questions?