1. Developing an e-Learning Strategy Presentation to Parkland Regional College Tisdale, April 6, 2005 Presented by: Jean Lidster and Kirk Kezema Cumberland Regional College

2. Links to Lifelong Learning An Office of Learning Technologies project funded by HRSDC An Office of Learning Technologies project funded by HRSDC Goal: to research best practices, with the use of learning technology, to enable community members to acquire marketable skills and enhance personal and community growth and development. Goal: to research best practices, with the use of learning technology, to enable community members to acquire marketable skills and enhance personal and community growth and development.

3. E-Learning Definition The use of Internet technologies to deliver a broad array of solutions that enhance knowledge and performance The use of Internet technologies to deliver a broad array of solutions that enhance knowledge and performance Based on 3 fundamental criteria: Based on 3 fundamental criteria: NetworkabilityNetworkability Web-based platformWeb-based platform Integrated into a broader architecture of solutionsIntegrated into a broader architecture of solutions (Marc Rosenberg, ©2003, Building a Successful e- Learning Strategy) (Marc Rosenberg, ©2003, Building a Successful e- Learning Strategy)

4. E-Learning – Another Definition The use of technology to The use of technology to ManageManage DesignDesign DeliverDeliver SelectSelect TransactTransact CoachCoach SupportSupport Extend learning of all kindsExtend learning of all kinds Elliot Masie, The Masie Centre Elliot Masie, The Masie Centre

5. Environmental Scan Impact of globalization on Regional Colleges Impact of globalization on Regional Colleges Rural/urban split Rural/urban split Agricultural economy in crisis Agricultural economy in crisis Withdrawal of services to rural communities eg. Postal, CAP funding, operating $ to support services Withdrawal of services to rural communities eg. Postal, CAP funding, operating $ to support services Rising costs eg. fuel Rising costs eg. fuel Other: Other:

6. Learning (Marc Rosenberg © 2003)

7. An e-learning strategy Systematic and comprehensive plan of action Systematic and comprehensive plan of action designed to ensure the success of a broad-based e-learning initiative that adds value to the organization in ways that are supportable and sustainable. designed to ensure the success of a broad-based e-learning initiative that adds value to the organization in ways that are supportable and sustainable. Marc Rosenberg © 2003Marc Rosenberg © 2003

8. 1. Strategic Findings Cheap reliable networkability through the Internet Cheap reliable networkability through the Internet Benefits of open source software Benefits of open source software Common platform eg. Blackboard, Moodle, essential Common platform eg. Blackboard, Moodle, essential Importance of a content management system Importance of a content management system Human resources needed to integrate technology with good teaching/learning practises Human resources needed to integrate technology with good teaching/learning practises

9. 2. Recommendations Individualize/customize industry recognized training Individualize/customize industry recognized training Offer e-learning consulting service Offer e-learning consulting service Hosting for online learning Hosting for online learning Integration of e-learning into program areas eg. Comm 10, eportfolios Integration of e-learning into program areas eg. Comm 10, eportfolios Marketing CRC online Marketing CRC online Promote shared knowledge repositories for programs such as Basic Education Promote shared knowledge repositories for programs such as Basic Education

10. Learning Architecture Classroom training Classroom training Asynchronous/synchronous online training Asynchronous/synchronous online training Job aids Job aids Knowledge management Knowledge management Simulations Simulations Performance support Performance support Field experiences Field experiences Coaching/mentoring Coaching/mentoring Offline resources Offline resources Experts Experts Communities of practice Communities of practice Knowledge repositories Knowledge repositories

11. New paradigm learner-centred learner-centred E-learning solution may draw from a wide array of resources in the learning landscape E-learning solution may draw from a wide array of resources in the learning landscape Solution may include training and/or knowledge management Solution may include training and/or knowledge management

12. 3. Plan of action Operationalize recommendations: who, what, where, when, why and how Operationalize recommendations: who, what, where, when, why and how Timelines and milestones Timelines and milestones - deliverables and accountabilities - who is doing what - when results are due - how to deal with problems

13. 3. Plan of action (contd) Write it down Write it down Define and implement a communication plan Define and implement a communication plan Define and implement a change management plan Define and implement a change management plan Project management – who is in charge? Project management – who is in charge? Develop an evaluation plan early Develop an evaluation plan early

14. 4. Elements of e-Learning Education Education Assessment Assessment Technology Technology Content Content authoring authoring Management Management Delivery Delivery

15. a. Education Leadership – strategy, business case, technology Leadership – strategy, business case, technology Operational – mentoring, facilitating, managing e-Learning, IT, change in organizations work flow, change in job duties Operational – mentoring, facilitating, managing e-Learning, IT, change in organizations work flow, change in job duties End users – basic skills, relearn how to learn End users – basic skills, relearn how to learn

16. b. Assessment Pre-course assessment of learner Pre-course assessment of learner Adapt learning plan Adapt learning plan Post-course assessment Post-course assessment Selection of best assessment tools ie. Ease of use, versatility, interface easily Selection of best assessment tools ie. Ease of use, versatility, interface easily

17. c. Technology Learner access Learner access Technical support plan Technical support plan Reliability Reliability Transparency Transparency Suitability for learning goals Suitability for learning goals

18. d. Management Learning content management system eg. WebCT, Blackboard, Moodle Learning content management system eg. WebCT, Blackboard, Moodle Establish criteria for selection Establish criteria for selection Comparison of strengths/weaknesses Comparison of strengths/weaknesses CMS can enable highly personalized adaptive learning paths CMS can enable highly personalized adaptive learning paths

19. e. Content Do you buy or build? Do you buy or build? Quality assurance Quality assurance Learning objects to be shared, repurposed, or sold Learning objects to be shared, repurposed, or sold

20. f. Authoring Outsource or do in house? Outsource or do in house? Apply principles of instructional design Apply principles of instructional design Reusable learning objects may be personalized Reusable learning objects may be personalized

21. g. Delivery Synchronous Synchronous LiveLive FacilitatedFacilitated Learn in groups at pre-arranged timesLearn in groups at pre-arranged times ChatChat Asynchronous Asynchronous Self-paced Mentored Learn at individual convenience email

22. Critical Success Factors Learning effectiveness Learning effectiveness Knowledge strategy Knowledge strategy Learning architecture Learning architecture Leadership support Leadership support Technology Technology Business case Business case Organization redesign Organization redesign Strategy to manage change Strategy to manage change Know what is available – content, tech, services Know what is available – content, tech, services Build a strategic plan Build a strategic plan

23. Opportunities Support for Training for new positions eg. Land Titles officers Support for Training for new positions eg. Land Titles officers SaskTel CMS hosting services – need for training in rural areas SaskTel CMS hosting services – need for training in rural areas Marketing CRC online Marketing CRC online Marketing Sask Regional Colleges online Marketing Sask Regional Colleges online Development of learning objects for BE online Development of learning objects for BE online Hosting and other support services for private trainers Hosting and other support services for private trainers

24. Opportunities (contd) E-learning consulting service for business and industry E-learning consulting service for business and industry Develop shared knowledge repositories Develop shared knowledge repositories E-portfolio development E-portfolio development E-learning assessments E-learning assessments New partnerships in e-learning New partnerships in e-learning Other: Other:

25. Partnership advantages Quality assurance Quality assurance Scalable Scalable Access and support Access and support Economy of scale – software, etc Economy of scale – software, etc Other: Other:

26. Issues Any partnering requires network compatibility, common platforms and software Any partnering requires network compatibility, common platforms and software Intellectual property Intellectual property Sufficient resources for technical and other supports Sufficient resources for technical and other supports Policies and procedures need to be developed for registration online, tuition payment, pricing courses, pricing support packages, orientation, assessment Policies and procedures need to be developed for registration online, tuition payment, pricing courses, pricing support packages, orientation, assessment Hosting arrangements Hosting arrangements Regional geographical boundaries Regional geographical boundaries Other: Other:

27. Tips Lead with strategy, not technology Lead with strategy, not technology Think big, start small and scale fast! Think big, start small and scale fast! Catch the entrepreneurial spirit. Catch the entrepreneurial spirit. e in e-learning will disappear! e in e-learning will disappear!