1. Positioning Services in an Oracle i Learning Deal Ken Goldwasser

2. The Oracle University Services Team Instructional Designers Developers Instructors Oracle Tutor Experts Change Managers Project Managers Strategists

3. Our Vision Securing the success of Oracles customers with comprehensive education solutions that increase the adoption and successful use of Oracle technology by an organization and its people.

4. Building Blocks Of A Complete Education Solution Fundamental strategy to drive learning success Enterprise Readiness Learning Approach User Transition Critical content that meets business objectives Process Documentation Custom Content Development Optimal delivery methods for integrated learning Instructor-Led Training (ILT) eLearning Options

5. Instructor-Led Training: Instructor-Led inClass (ILI), Instructor-Led Online (ILO), Custom Private Events eLearning Options: Online Library, Self-Study CD-ROM, Oracle i Learning Education: Custom or Bundled Solutions Oracle University Education Solutions: Services Strategy Enterprise Readiness: Readiness Roadmap, eLearning Blueprint Learning Approach: Training Needs Analysis & Blended Learning Plan, Communication Plan, Learning Management, Instructor Delivery Skills User Transition: Executive Sponsorship, Manager Leadership, Project Team JumpStart, Communication Campaign Content Process Documentation: Oracle Tutor Education: Custom Or Bundled Solutions Custom Content Development: ILT Content Development, CART eLearning Content Development Delivery

6. i Learning QuickStart Simplify Oracle i Learning Start-Up Oracle i Learning Set-Up Coordination (1 day) Oracle i Learning Training (2 days) Oracle i Learning Site Definition (1 days) Oracle i Learning Content Definition (1 days) 5 days ~ $12,000 plus expenses Up to 200 Oracle i Learning Subscriptions Hosted Solution Customers

7. i Learning Plus Power Up Your Oracle i Learning Solution eLearning Blueprint (1 day) Oracle i Learning Training (3 days) Oracle i Learning Site Definition (2 days) Oracle i Learning Content Definition (2 days) Site & Content Set-Up (1 day) CheckPoint (1 day) 10 days ~ $24,000 plus expenses 200 – 500 Oracle i Learning Subscriptions Hosted Solution Customers

8. eContent QuickStart Learn Oracles Proven Content Development Method CART SM Prep (.5 day) CART SM Workshop (4 days) CheckPoint (.5 day) 5 days ~ $12,000 plus expenses Hosted or Installed Solution Customers

9. CART Is Comprised of Four Stages Create Author Review Test Designer and SME scope module Designer and Developer prepare module SME reviews module for accuracy QA conducts standards review and checks functionality

10. CART: Process Summary Create Author Review Test Aligns needs, content & objectives Produces effective delivery & interactions Confirms relevance and accuracy Assures quality of deliverables

11. CART: Advantages Gained Provides repeatable steps and streamlined development tasks. Enables rapid deployment of training content without sacrificing best practices in instructional design. The process is repeatable and transferable to any customer situation Provides an ongoing system to develop, maintain, and deploy instructional content.

12. eLearning QuickStart Launch eLearning Content on Oracle i Learning CART SM Prep (.5 day) CART SM Workshop (4 days) CheckPoint (.5 day) Oracle i Learning Training (2 days) Oracle i Learning Site Definition (1 days) Oracle i Learning Content Definition (1 days) 10 days ~ $24,000 plus expenses Up to 200 Oracle i Learning Subscriptions Hosted Solution Customers

13. eLearning Plus Accelerate eLearning on Oracle i Learning Oracle i Learning Training (2 days) Oracle i Learning Site Definition (1 days) Oracle i Learning Content Definition (1 days) Oracle i Learning Assessment Definition (1 days) Site & Content Set-Up (1 day) e-Learning BluePrint (3 days) Communication Strategy (3 days) CART SM Workshop (4 days) Post-Launch Assistance (4 days) CheckPoint (1 day) 25 days ~ $60,000 plus expenses More than 500 Oracle i Learning Subscriptions

14. Web-based learning Computer-based learning Virtual Classrooms Digital Collaboration Internet delivery Intranet delivery Audio- and Videotape Satellite broadcast CD-ROM e-Learning is a Broad Banner

15. The Solution Should Support All Phases of Learning Learning Cycle Demonstrate Acquire Apply CollaborateValidate

16. Delivery Choices for Acquiring New Skills Learning Cycle Demonstrate Acquire Apply CollaborateValidate Web-based courses (self-paced) Web-based courses (live) TBT ILT-classroom

17. Options for Supporting Application of Skills Learning Cycle Demonstrate Acquire Apply CollaborateValidate Practice scenarios Live system demo Practice in training instance

18. Options for Supporting Collaboration Learning Cycle Demonstrate Acquire Apply CollaborateValidate Live Office Hours Chat Forum

19. Options for Validating Skills Learning Cycle Demonstrate Acquire Apply CollaborateValidate Lesson level and course level assessment Post training assessment

20. Options for Supporting Demonstration of Skills Learning Cycle Demonstrate Acquire Apply CollaborateValidate Job aids Super Users On-line support

21. DEMONSTRATION

22. A Q & Q U E S T I O N S A N S W E R S