1. AB Captioning & CART - YT CHHA
Remote CART:
How I Can Access CART
From Virtually Anywhere
AB Captioning & CART - YT CHHA
By AB
Captioning & CART
Presented by Sandra German,
RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A)
Remote CART provided by
Ian Sutherland, RMR, RPR, CRR, CSR(A)
AB Captioning & CART June 2011

2. What is Realtime?
Instantaneous verbatim translation of the spoken word into text by a realtime-trained court reporter at speeds exceeding 225 words per minute with 98% accuracy or higher.

3. How does it work?
Stenographic “notes” written on a computerized steno machine are transmitted through a cable or via Bluetooth to a computer database and translated into English text within seconds

4. AB Captioning & CART - YT CHHA
Realtime is used in the following areas:
On-site and Remote CART (Communication Access Realtime Translation)
Broadcast captioning
on television
Court & Litigation (for hard of hearing litigants, jurors, and accused
AB Captioning & CART June 2011

5. What is CART?
Communication Access Realtime Translation is a word-for-word speech-to-text translation of all spoken words and environmental sounds facilitated through a CART Provider trained in conveying a speaker’s message complete with environmental cues.
Unlike computerized notetaking, speed typing, abbreviation systems or other interpretation services, CART empowers consumers to decide for themselves what information is important to them.

6. The steno keyboard is similar to a piano keyboard
Pressing one key ...
On the piano…. plays a note
On the steno machine… makes a word or sound
Pressing several keys at once ...
On the steno machine… makes a word, sound, or syllable
On the piano… plays a chord

7. We write phonetically & syllabically
Initial consonant sounds and prefixes are made with the left hand
Final consonant sounds, suffixes/word endings are made with the right hand
11 different diphthongs are made with combinations of the vowel bank keys
The asterisk is used to make corrections or additional variations of strokes
Numbers are made by pressing the number bar with any first row key

8. W-E-L K-O-M T-O T-H-I-S W-O-R-K S-H-O-P PERIOD S T K P W H R A O * E UF B L G D Z
W-E-L
W E L
K O P L
T O
T H
W O R B G
S H O P
F P L T
K-O-M
T-O
T-H-I-S
W-O-R-K
S-H-O-P
PERIOD

9. 4 main reasons why it sometimes looks goofy...
Mistrokes or Fat Finger Days! One too many or one too few keys stroked in an entry (because keys are only mms apart) can cause mistrokes with embarrassing results! We are ONLY human !
MKZ = mad cow disease vs MKS = Michael Jackson
Word Boundary Mistranslates! Sometimes suffixes and prefixes attach to the wrong words
rely sensed vs relicensed
forest toring vs for restoring
Morgue Anacin Claire vs Morgan Sinclair
theatre caliper former vs theatrical performer

10. 4 main reasons why it sometimes looks goofy...
Unstranslates! When the computer dictionary database does not contain a text match with a steno stroke, a default phonetic table will phonetically translate a stroke
FUJ = fudge (Steno = TPUPBLG)
Overstroking or Stacking! The keys on the steno machine don’t release quickly enough and a second stroke is written in the same electronic “space” as the first causing two strokes in one
want TOUS go = want US TO go
ask TOD pay = askeD TO pay
wonder DOG I need = wonderING DO I need

11. CART/Captioning can also be used..
By persons with cognitive or motor challenges
As a teaching aid for learning English as a second language
Where transcripts are required
With interpreters and transliterators

12. CART/Captioning consumers claim . . .
Increased vocabulary & comprehension
Increased memory retention
Boosts self-esteem
Allows full group participation

13. We Include Environmental Sounds
Music playing, including lyrics when possible
Microphone feedback
Outside noises
Fire alarms
Phone ringing
Announcements

14. We include Audible sounds:
Laughter
&
Giggling
Screaming
Cheering & Applause
Speaking in foreign languages

15. Other indicators we write . . .
^ Correction or - - to indicate a correction in previous text
Blah Blah Blah Blah Blah Blah
Speaker identifiers
>> Sandra:
>> Mr. Sutherland:
>> Speaking through a translator: or
>> [ Speaking in Swahili ]
(said sarcastically)
[ ♪ Singing opera ♪ ]

16. What does it take to do CART or Broadcast Captioning?
Graduate from an accredited court reporting school with 225 words per minute at 98% accuracy as an entry-level court reporter
Entry-level training can take from 2 to 5 years to graduate at this high standard of speed and accuracy

17. As well as ….
Advanced training in Realtime Theory to provide CART and Broadcast Captioning
Extensive database development
CART Providers and Captioners develop their own databases, unique to how they write, which takes many, many years to develop and perfect. This is a daily, ongoing process throughout their careers.

18. As well as …. Quick thinking Love of words Well read
Large knowledge base

19. As well as ….
Very high brain-processing ability at breakneck speeds in stressful situations !!
Knowledge on EVERYTHING in the whole, WIDE world ... and how it’s spelled ... in less than a second !!

20. Credentials for Court Reporters,
CART Providers, and Broadcast Captioners
RPR Registered Professional Reporter (WK)Written knowledge legal test, 3 skills tests up to @ 225 words per 96% accuracy
CRR Certified Realtime Reporter WK legal test & unedited Realtime % accuracy
CCP Certified CART Provider
WK CART test & unedited RT % accuracy
CBC Certified Broadcast Captioner
WK Broadcast Captioning test & unedited RT % accuracy
RMR Registered Merit Reporter, RPR prerequisite Advanced WK test & 3 skills tests up % accuracy
RDR Registered Diplomat Reporter, RMR prerequisite Very Advanced WK test. The highest credential in the industry
CSR(A) Certified Shorthand Reporter (Alberta)
All certifications require annual Con.Ed. Credits to maintain

21. Remote CART can be used in many situations . . .
where a CART Provider is unable to be on site
To distant locations
Remote Meetings to several locations
School classes off-site such as an agricultural field trip
Museum tours

22. Why Use Remote CART?
Distance is too great for providing onsite CART – eg. isolated location
Time does not permit travel to be on site – last minute requests
No added travel costs for consumer – eg. No mileage or per diems
Consumer preference – consumer may not want the CART Provider on location with them
Multiple locations needing simultaneous access

23. Remote CART Situations
Book Clubs
Support Groups
Webcasts &/or Webinars
Teleconference Calls (several consumer(s) calling in from different locations
Schools
Churches
Conventions
Seminars
Meetings

24. Remote CART Challenges
AB Captioning & CART - YT CHHA
Remote CART Challenges
* Remote CART is not ideal for all situations *
Doctor Visits
Weddings
Funerals
Walking Tour
Noisy Environments
Breakout Discussions
Laboratory/Math/Physics Classes
Locations with poor internet access
Poor audio quality
AB Captioning & CART June 2011

25. Remote CART Consumer Requirements
Equipment required by the CART Consumer to receive CART remotely at their location
Computer with high-speed, stable internet access
Hard-wired internet for best results. Stable, high bandwidth wireless internet acceptable
access (before the event)
Emergency phone contact and/or cell phone texting capabilities
Instant Messaging Program (during the event)
(StreamText, Skype, Yahoo, Windows Live Messenger,)
5. Excellent Audio (see next slide)

26. If the CART Provider CAN’T hear it, the CART Provider CAN’T write it!
Audio! Audio! Audio!!!
If the CART Provider CAN’T hear it,
the CART Provider CAN’T write it!

27. Remote CART Consumer Audio Requirements
Audio Feed sent from consumer to CART Provider can be any of the following:
Teleconference call phone number for CART Provider
Using VOIP (Voice Over Internet Protocol) aka SKYPE
Direct audio feed from PA sound system in conference room connected to consumer’s computer or telephone line
Conference “spider” speakerphone
Wireless lapel omnidirectional mic/receiver worn by the person(s) speaking or wired room microphones
Microphone on the consumer’s receiving computer

28. What the CART Provider needs to do a great job:
Meeting agenda and prior meeting minutes
Names of chair/moderator and participants at the event
Participants identify themselves before speaking
Any industry-related vocabulary including names, spellings, acronyms, topics, etc. to be discussed
Teleconference call-in numbers
CART consumer contact information:
address
Contact phone number and/or cell phone number with texting
Instant message username and/or Skype username
EXCELLENT audio feed!

29. Internet Explorer, Firefox, Chrome
Delivery Workflow
Captioned
Captioner’s
Transcription
Software
StreamText.Net
Connector
Application
Internet Explorer, Firefox, Chrome
Website
iPhone
iPad
Android
Blackberry
text
The streamed text can be broadcast to any device that supports standard HTML browser
Output is easily configured for almost any application that can access the Internet
StreamText. Net

30. Main Benefits to StreamText
Easy to Use. Reduces barriers to adopting technology. Take “I.T.” out of the loop!
Flexible, Reliable
Compatible with all major browsers on the market
No FLASH or Java required. Does not require special ports or hard-coded IP addresses
Simple controls for setting viewing preferences
Natural text flow – easier to read and follow
Can accommodate one to 100,000 viewers

31. StreamText.Net Security
Firewall Friendly & Secure
Data encryption – Full encryption of text from source to customer , eg. HTTPS encryption
Password Protection

32. Viewing CART Opens in any web browser
Internet Explorer, FireFox, Chrome, Safari
Text can be viewed from any device that supports standard HTML
iPhone, iPad, Blackberry, Android
Consumer can select fonts, colours, and themes
Integrated Chat built into StreamText
Demonstration Event:

33. Remote CART vs broadcast captioning
Full screen of text on computer
Three lines of text at bottom of tv screen
CART text sent via internet
Captions sent via phone lines and modems
No delay, CART text instant
Captions delayed
No picture/video, just text
Captions and video/picture on tv
Audio quality challenges
Better audio, direct link to anchor desk or reporter

34. It’s this Easy!!
Establish an internet connection on your viewing computer
Establish an audio connection
3. Click on the link that we send you prior to the event.
4. Voila! There’s the text.
Blah blah
CART text

35. AB Captioning & CART - YT CHHA
AB Captioning & CART June 2011

36. AB Captioning & CART - YT CHHA
Questions?
Thank You !
AB Captioning & CART June 2011