1. Managing Up
Working Effectively with Leadership (most importantly, your boss!)
John Joachim, Manager of Material Services
Cathy Hufford, Corporate Mailing Specialist

2. Managing Up
QUESTION: What is the Number One reason people leave their job for a new one?
ANSWER: The BOSS!

3. How many of you experience this?
Managing Up
How many of you experience this?
Brown-nosing
Game playing
Office politics
Manipulation
Apple-polishing
Managing up can help you address these

4. What Managing Up is not Managing Up Brown-nosing Game playing
Office politics
Manipulation
Apple-polishing

5. OK, so what is it?? Managing Up
Taking responsibility for the relationship you have with your boss
Accepting that your boss has limitations
Interacting with your boss’ management style instead of reacting to it
Caring for your boss so you boss cares for you
Creating a win-win for you, your boss and the company

6. So how do you do it? Managing Up Steps to Managing your Boss
Know what matters to your boss
Talk like a boss
Be curious
Seek new responsibilities
Train your boss to meet with you regularly
Come to meetings with agendas
Always be ready to give status reports

7. Managing Up
Communicate
Reader?
Listener?
Highly Involved?
Delegator?

8. Leadership Behavior Styles: Supportive and Directive
Managing Up
Leadership Behavior Styles: Supportive and Directive

9. Managing Up
S4 - Delegating Analyzers: Low Task/ Low Relationship Descriptors: precise, systematic, well organized, self-controlled, cautious, more formal, resistant to compromise Strengths: logical, thorough, serious, systematic, critical, precise, prudent Weaknesses: inflexible, exacting

10. Managing Up
S3 - Participating Directors: Low Task/ High Relationship Descriptors: task-oriented, to-the-point, competitive, independent, confident, forceful, risk-takers, impatient, in charge Strengths: independent, candid, decisive, pragmatic, determined, efficient, objective Weaknesses: dominating, insensitive

11. Managing Up
S2 - Selling Socializers: High Task/ High Relationship Descriptors: Big picture, creative, charming, persuasive, decide quickly, outgoing, future oriented, optimistic, playful Strengths: imaginative, friendly, enthusiastic, outgoing, excitable, persuasive, spontaneous Weaknesses: undisciplined, unrealistic

12. Managing Up
S1 - Telling Relaters: High Task/ Low Relationship Descriptors: Sympathetic to others’ needs, trusting, team player, seeks stability, slow to change, conflict avoidant Strengths: cooperative, loyal, supportive, diplomatic, patient, easy going, respectful Weaknesses: permissive, conforming

13. Solutions, not problems
Managing Up
Solutions, not problems
Don’t assume
Need to know and Does know.

14. Managing Up
No surprises
Dependability
Honesty
Cooperation

15. Understand your boss’ perspective and agenda
Managing Up
Understand your boss’ perspective and agenda
Goals
Concerns
Work Style

16. Understand his preferences
Managing Up
Understand his preferences
Clues about behavior
Opportunities to question boss
Seek out information
Question others to test assumptions

17. Know his strengths, weaknesses, and “hot buttons”
Managing Up
Know his strengths, weaknesses, and “hot buttons”
Your own strengths
Your own weaknesses
Your own “hot buttons”
Don’t try to change his personality – or yours!

18. Be loyal, committed, and trustworthy
Managing Up
Be loyal, committed, and trustworthy
Promises you can keep
Shade the truth
Play down difficulties

19. Don’t go over the boss’ head
Managing Up
Don’t go over the boss’ head
Resent authority
Obstacle or hindrance
Counterdependent Behavior
Overdependent Behavior

20. Managing Up
Communicate (Again!)

21. Managing Up
Questions? Thank you! John Joachim Cathy Hufford