1. C Recognising DiSC Preferences Being People Smart Working with Different Management Styles Presented by: Susan Kroening Facilitating Success Pty Ltd kroening@tpg.com.au Mobile 0411 616 118

2. Why look at DiSC styles? TO HELP US WITH: Managing Ourselves so we better understand our work style can recognise our strengths and see when our strengths over relied upon become a weakness Managing Our Manager can identify our bosses style can adjust our style to better work with theirs © 2009 Susan Kroening & Associates

3. A DiSC style is …. about behaviour – not personality about diversity – there is no ‘best’ style a preference can become more extreme when under pressure is driven by the context we find ourselves in i.e. typically we’ll behave differently in a rock concert than at a board meeting © 2009 Susan Kroening & Associates

4. Why look at DiSC styles? TO HELP US WITH: Managing Ourselves so we better understand our work style can recognise our strengths and see when our strengths over relied upon become a weakness Managing Our Manager can identify our bosses style can adjust our style to better work with theirs © 2009 Susan Kroening & Associates

5. Identifying primary DiSC styles Ask yourself… would I think about myself as more… ReservedOutgoing OR Indirect A listener Slow pace Direct A talker Fast pace © 2009 Susan Kroening & Associates

6. Identifying primary DiSC styles Let’s talk to the outgoing people first. At work which better describes you: -I like to get the job done, fast and efficiently, I’m a good straight talker, like to take action & make decisions and get things moving, achieve results OR -I like to generate enthusiasm, working with others, focus on the big picture and like to talk things through before I take action © 2009 Susan Kroening & Associates

7. Identifying primary DiSC styles Let’s talk with the reserved people now. At work which better describes you: -I like to be part of a team, I take the time to listen, I am quite patient, reliable, like to know what to expect from people OR © 2009 Susan Kroening & Associates -I like to be precise, appreciate details, bring a lot of analysis skills to what I do, don’t like to be rushed

8. C DiSC Styles ReservedOutgoing OR Direct A talker Fast pace Indirect A listener Slow pace DIRECTORS results, making decisions, productivity Value: results, making decisions, productivity Style: competitive, firm, straight talker, impatient STEADY STABILISERS Value: approval, people, team feelings, listen for understanding, Style: concern with people & process of getting the task done, easy going INFLUENCERS Value: recognition, fun change, social interaction, Style: enthusiastic, positive, energetic, animated CONSCIENTIOUS Value: Analysis accuracy and precision Value: Analysis, high standards, accuracy and precision Style: thorough, systematic © 2009 Susan Kroening & Associates

9. Cheat Sheet

10. Corners Activity Find a partner in your style corner and Think about your boss – using these prompts

11. Identifying primary DiSC styles Ask yourself… Is my manager more… ReservedOutgoing OR Indirect A listener Slow pace Direct A talker Fast pace © 2009 Susan Kroening & Associates

12. Identifying primary DiSC styles* Ask yourself… Is this person more… ReservedOutgoing OR Indirect A listener Slow pace Direct A talker Fast pace © 2009 Susan Kroening & Associates

13. Identifying primary DiSC styles* ReservedOutgoing OR Indirect A listener Slow pace Direct A talker Fast pace A talker for results, demonstrating a Direct Style Competitive, firm to forceful A talker for approval / recognition, demonstrating Influencing style Enthusiastic, positive, energetic …. OR …. © 2009 Susan Kroening & Associates

14. C Identifying primary DiSC styles ReservedOutgoing OR Indirect A listener Slow pace Direct A talker Fast pace …. OR …. A listener for understanding, demonstrating Stabilising style Concerned with the people (team) and process of getting the task done A listener for analysis, Conscientious thinking demonstrating Conscientious thinking Concerned with accuracy, precision © 2009 Susan Kroening & Associates

15. C DiSC Styles ReservedOutgoing OR Direct A talker Fast pace Indirect A listener Slow pace DIRECTORS results, making decisions, productivity Value: results, making decisions, productivity Style: competitive, firm, straight talker, impatient STEADY STABILISERS Value: approval, people, team feelings, listen for understanding, Style: concern with people & process of getting the task done, easy going INFLUENCERS Value: recognition, fun change, social interaction, Style: enthusiastic, positive, energetic, animated CONSCIENTIOUS Value: Analysis accuracy and precision Value: Analysis, high standards, accuracy and precision Style: thorough, systematic © 2009 Susan Kroening & Associates

16. Dominant Director Styles: Tend to prefer an environment that allows them to be in control and create results. Influencing Styles: Tend to prefer an environment that allows social interaction and variety. Steady Relater Styles: Tend to prefer an environment that is stable and secure. Cautious Thinkers (Conscientious) Styles Cautious Thinkers (Conscientious) Styles: Tend to prefer an environment that places a high value on accuracy and precision. C Recognising DiSC Preferences © 2009 Susan Kroening & Associates

17. Corners Activity You’ve identified your bosses style – now think about what might irritate you in relation to your boss – what you might do that irritates your boss Follow my instructions to cross the room – and learn what it is like in someones corner.

18. Cover and How to DiSCover and create great working relationships Cover DiSCover your bosses strengths – list them. C strengths How are their DiSC strengths different from yours? C strengths?What are your DiSC strengths? Brainstorm with your partner how you might change your approach with your boss. © 2009 Susan Kroening & Associates

19. Cover and How to DiSCover and create great working relationships So where to from here? On your way to lunch collect the handout – and we’ll also email you the powerpoint presentation. Book a time to discuss with your manager how you can increase your effectiveness in working with each other © 2009 Susan Kroening & Associates