1. Skills for Life at LBS Getting Active Support from Senior Managers and Stakeholders

2. Senior Buy-In Head of HR Opportunity to speak to CMT Business case made clear – project brief presented Requested CMT sign off on: –CMT SfL Champion (IiP Champion) –Public Commitment event –Funding Bigger strategic issues e.g. community cohesion; Leitch Review

3. Public Image GO Award –CE sign off Strategy & Action Plan –Public event – invite all Strategic Directors –Photographer etc –Met with Political Assistants from both parties –Personal invitations to Members –Draft speeches/briefs for CE and Leader

4. Public Image cont’d GO Award Event –IDeA –Display –Unions and ULRs –SfL Test Publicity – internal and external – good for members. External bodies e.g. London Councils Funding!!

5. Internal Marketing Cross-Council Steering Group Include Operational Managers – selected by Service Managers Individual meetings with Service Managers to explain project Briefings to HR teams

6. Internal Marketing SfL Launch event Supervisors briefings from Provider (inc. SfL Assessment & breakfast!) Staff briefings & breakfast

7. Personal contact Use Steering Group members for personal contact with operational managers. Use ULR’s for personal contact with staff. Union-Officer meetings Speak to managers and ascertain issues, sensitivities, concerns. e.g. Training/briefing venues – Do NOT use Waste Depot!

8. Influence Policy Senior staff on steering group – can access and influence corporate policy. SfL in Sutton Plan, Corporate OD Business Plan etc. Raise profile of SfL in Equality & Diversity/HR policies – keeps people talking! Unions keep SfL on agenda

9. Communication Keep Steering Group informed. Use email, telephone, meetings. Posters etc only go so far. Feed info to CE via SfL Champion. Invite Leader and PA’s to events – even if he can’t attend. Brief PA’s on achievements. Sneak in to see CE to discuss his specific role at events!

10. SfL Programme Design any training to meet operational needs e.g. time of day (Waste) Tailor training for operational issues e.g. employability (Care Homes) Ensure that programme picks up added extra’s – e.g. ICT, Dyslexia etc. Keeps managers on-side and supportive. Be clear about what programme will not/cannot do.