1. Quality Consulting Adaptive Processes Overview Be with the Best. An ISO 9001:2008 Certified Company A NASSCOM Member Company www.AdaptiveProcesses.com

2. Quality Consulting About Adaptive Processes  Mission: “To improve governance, risk and compliance management practices in cost-effective and timely manner”  100+ person-years consulting experience in management systems (quality and information security) and process improvements  ISO 9001:2008 certified from DNV  GRCPerfect – Enterprise Governance, Risk and Compliance Management system for rapid and cost effective process implementation  25+ certifications in ISO 9001, 27001, 20000, CMMI, HIPAA, Six Sigma  100+ clients across the globe - US, Singapore, France, Thailand, Costarica, India  Member of NASSCOM  Endorsed education provider for IIBA, Canada  100% key client repeat rate © Adaptive Processes 2 Be with the Best.

3. Quality Consulting Our Guiding Values Commitment to Client success Spirit of Collaboration Personalized Attention Cost effective products and services Continual improvement of Client and Adaptive capabilities Long term approach to relationships © Adaptive Processes 3 Be with the Best.

4. Quality Consulting Few of the World’s Firsts World’s first Data base driven Quality Management System World’s first Integrated Data Management System for Quality, Information Security, Project Governance, Risk and Compliance for ISO 9001, ISO 27001, CMMI, ISO 20000, BS 25999, HIPAA World’s first Video Based Management System Multiple patents filed © Adaptive Processes 4 Be with the Best.

5. Quality Consulting Adaptive solutions catalogue SW Standards - CMMI, Agile ISO 9001, PMBoK Business Analysis Consulting and Training Enterprise Risk and Continuity Management (ISO 27001, PCI-DSS, BS25999, SoX, HiPAA, COSO) Performance Enhancement Consulting (BPR and Six Sigma) Training, Auditing, eLearning Metrics Based ImprovementRemote Process Assurance Program Management Office Process Automation and Reengineering Process Definition ISO Certifications (ISO 9001, ISO 27001, ISO 20000) SQA and Process Assurance Services GRCPerfect 10+ eLearnings ISO 9001, 27001, Audit.. Adaptive Toolkits QMS, ISMS, ITSM, BCMS Supporting Infrastructure © Adaptive Processes 5 Be with the Best.

6. Quality Consulting Process Definition Services Systems based on organizational needs Practical approach to solve a business need Integrated Quality, Security, HR Management Systems Simplicity leads to better usage Blended learning for management systems © Adaptive Processes 6 Be with the Best. Client Business Excellence Model Client QMS Client Best Practices Adaptive Experiences

7. Quality Consulting Adaptive training services 100+ workshops conducted in India and Abroad (USA, France, Costarica, Thailand etc.) Entire spectrum of trainings in quality and information security management Extremely good feedback ratings © Adaptive Processes 7 Be with the Best.

8. Quality Consulting Adaptive Video Based Quality Management System In most organizations, most processes are not complied with as most users do not understand the QMS Most QMSs are large volume of text which is not very interesting for users Adaptive introduced World’s First Video Based QMS to over come the short- comings of the traditional QMS In VQMS, critical processes and templates are explained through video demonstrations Advantages Better understanding of processes Better compliance Better productivity Please click to see a demo of VQMS © Adaptive Processes 8 Be with the Best.

9. Quality Consulting Adaptive eLearnings Current eLearnings available for –Business analysis –ISO 9001 –ISO 27001 –ISO 20000 –CMMI –Agile and Scrum –QMS Internal Audit –BS 25999 –Configuration Management Web-based eLearning Has built in quizzes to test understanding Provided as complementary product with GRCPerfect Customized trainings can be provided for organizational specific needs © Adaptive Processes 9 Be with the Best.

10. Quality Consulting GRCPerfect – Enterprise Governance, Risk and Compliance Solution Project Governance - Project Planning and Tracking including Schedule, Defect, Estimation, Timesheet, Risk, Issue, Change Requests etc. Risk Management as per ISO 27001 and CMMI Audit and vendor management 40+ mandatory data management modules required for above frameworks Complete process definition for above frameworks Data control with complete role based permissions Dashboards, Automated Status, Metrics and various analysis reports generation Built on.Net / SQL Server Available in SAAS mode Server based licensing Open code option © Adaptive Processes 10 Be with the Best.

11. Quality Consulting Adaptive implementation methodology Proven with more than 25+ successful project implementations. © Adaptive Processes 11 Be with the Best.

12. Quality Consulting Illustrious list of Clients World’s No. 1 Paint Manufacturer World’s No.1 professional audio company World’s No.1 Elevator Company World’s top 3 insurance organization World’s 2 nd largest management system auditing firm 2 of 3 India’s top industrial houses India’s top 3 IT services organization Europe’s top 3 IT services firm USA’s largest insurance brokerage firm Israel’s largest IT services firm © Adaptive Processes 12 Be with the Best.

13. Quality Consulting © Adaptive Processes Consulting Experience World Class Processes! 13 Our esteemed clients….

14. Quality Consulting © Adaptive Processes Consulting Experience World Class Processes! 14 Our esteemed clients….

15. Quality Consulting Participants who have benefited from our Workshops are from © Adaptive Processes 15 Be with the Best.

16. Quality Consulting Adaptive advantages - End to end process services Minimum 3 months of time and 50% of cost savings over traditional methods of process definition and implementation Comprehensive process definition and implementation system (GRCPerfect) Consulting and training services in ISO 9001, ISO 27001, ISO 20000, CMMI, Agile, BS 25999 eLearning products for continuous learning Process sustenance and process assurance services Process improvement using Six Sigma methodology Matured implementation methodology © Adaptive Processes 16 Be with the Best.

17. Quality Consulting Client testimonials I find it very easy to do business with you. Thank you for the contribution to our system. We have a great and open working relationship. We really respect your contributions in helping our organization. – Puneet Chaddha (Head-Delivery, Ness Technologies) Adaptive has been prompt and fast in responding to our requirement. I am extremely happy with their people competence, and range of service provided. Adaptive would be my obvious choice for any of our process needs. I would recommend this team to my circle. – Santosh Kumar (Head-Quality, Infinite Computer Solutions) I have found Adaptive to be very professional and committed. Adaptive has a very good and sound grounding in terms of producing good software applications for Project Management and for QMS. –Muktesh Murthy, Head IT Global Delivery at Sigma Aldrich Excellent workshop and a faculty with deep knowledge. – Manoj Nair Process Manager - Ma Foi © Adaptive Processes 17 Be with the Best.

18. Quality Consulting Adaptive Experiences BFSI Segment

19. Quality Consulting ING Life ING Life is a leading life insurance service provider in India. Challenges faced ING Life has challenges in term of processes not been defined for certain areas, defined in multiple formats and has not been highly effectively used. Adaptive’s solutions Adaptive is helping ING Life to define processes in areas such as product development, marketing, corporate services, sales, strategies, legal, compliance, anti-fraud, risk management, and IT. © Adaptive Processes 19 Be with the Best.

20. Quality Consulting Bharti-AXA General Insurance (BAGI) BAGI is a joint venture between AXA world-wide and Bharti Group of India to provide property and gratuity health insurance in India. Challenges faced Delayed projects and poor quality of deliverables Adaptive’s solutions As part of their engagement Adaptive developed the QMS for BAGI which is currently used by countries such as India, Singapore, Malaysia, China, Bahrain and HongKong. Adaptive also set-up the PMO office for BAGI. © Adaptive Processes 20 Be with the Best.

21. Quality Consulting Metlife Metlife is one of the worlds leading life and general insurance company world-wide. Challenges faced During the pre-audit, Metlife received many non-conformities with respect to ISO 27001. Adaptive’s services Adaptive conducted comprehensive information security audit based on ISO27001 and provided improvement suggestion to MetLife which was implemented. MetLife is successfully certified for ISO 27001. © Adaptive Processes 21 Be with the Best.

22. Quality Consulting AXA Group Solutions About the client AXA Group Solution is subsidies of AXA worldwide which is among World’s top three insurances providers. About the challenge faced AXAGS support AXA worldwide in their software operation and it wanted to certified for CMMI Level 3. Adaptive’s solutions Adaptive helps in setting up the QMS conducting information process audit and establishing matrix programs for AXA GS. Now AXAGS successfully assed at CMMI Level 3 for development. © Adaptive Processes 22 Be with the Best.

23. Quality Consulting Arthur J Gallagher (AJG) Arthur J. Gallagher (AJG) is USA’s largest insurance brokerage firms with turnover more than 2 billion dollar. Challenge faced AJG has India operation in Bangalore and Pune. It needs it’s Bangalore center to be certified ISO 27001. Adaptive’s solutions Adaptive is helping AJG to implement ISO 27001 and it is likely to be completed in next one quarter. © Adaptive Processes 23 Be with the Best.

24. Quality Consulting Crossdomain (CD) CD is a leading insurance back office and payroll services provider of India. Challenge faced Confidence on the organization’s ability to manage information security and disaster preparedness was low. Adaptive’s Solutions Adaptive helped CD to get certified for ISO 27001 and HIPAA. CD’s BCP has also been audited by it’s client, AJG. CD uses Adaptive GRCPerfect, the Enterprise Governance, Risk and Compliance management system for managing ISMS related activities. © Adaptive Processes 24 Be with the Best.

25. Quality Consulting SLK Global BPO SLK Global BPO is leading insurance back office provider with operations in Bangalore, Pune and Kolhapur. Challenge faced SLK Global BPO has mandatory to implement an information security awareness system for all his employee across three location. Adaptive’s solutions Adaptive help SLK Global BPO to deign an information security training program and conducted 42 sessions covering 900 employees in all 3 locations. © Adaptive Processes 25 Be with the Best.

26. Quality Consulting Thank you for providing us an opportunity to present ourselves to you. Hoping for a long mutually rewarding relationship. Our contact details Email: Info@AdaptiveProcesses.comInfo@AdaptiveProcesses.com Cell: +91.9880.64.7936 / +91.9343.79.4800 #51, 3 rd Cross, Church Street Koramangala 6 th Block Annex, Bangalore – 560095 www.AdaptiveProcesses.com Blog: www.AdaptiveProcesses.BlogSpot.comwww.AdaptiveProcesses.BlogSpot.com LinkedIn : http://www.linkedin.com/company/adaptive-processes/