1. Employer to Employer Immigrant Employment Council of BC presents 2012 LEADERS’ SUMMIT ON IMMIGRANT EMPLOYMENT SEPTEMBER 18, 2012 Cliff Yeo

2. Canada Safeway  In 1929, first 5 stores opened in Canada  Today, one of the largest food and drug retailers in Western Canada  214 stores from Thunder Bay to Victoria  24,000 employed; 9,000 in BC  Focused on providing world-class service to every customer

3. Safeway – Jobs and Careers Meat cutters Deli clerks Bakers Cashiers Grocery / Produce Clerks Pharmacists & Technicians Starbucks Barista Service Clerks Gas bar clerks

4. Recognition  Top Employer for Workplace Diversity from Canadian Immigrant Magazine  Cultural Diversity Award for Business from DIVERSEcity  Award of Merit from S.U.C.C.E.S.S.  Leadership in multiculturalism & workplace equity from MOSAIC  THEO BC Employer’s Award  Best Practices Award from the GVBLN  Employer Award from BC Gov for leadership (10 x 10 Challenge)  Canada's Best Diversity Employers distinction

5. Strength through Difference At Safeway, we recognize and celebrate the uniqueness of each employee and customer. We truly believe that the diversity of our workforce allows us to be a stronger and more innovative company.

6. Diversity “The reason we want diversity in our workforce is because we want diversity of thought” Steve A. Burd Chairman, President & CEO “The reason we want diversity in our workforce is because we want diversity of thought” Steve A. Burd Chairman, President & CEO

7. Differences are Valued Culture, ethnicity, family background, race, religious beliefs, gender, sexual orientation, gender identity, education, age or generation, languages spoken, marital status, physical, mental or learning disabilities, hobbies, interests, beliefs and affiliations

8. Woven into the Fabric  Executive Leadership  Diversity Education Workshops Diversity Web Site Profiles in Diversity Series Multicultural Calendar Diversity Library Cultural Heritage & Foods Video Series  Network Groups  Diversity Advisory Boards  Mentoring  Recruitment Initiatives  Leadership Accountability  Community Involvement through the Safeway Foundation

9. A Cultural Shift “Creating and managing a diverse workforce is a process, not a destination.” R. Roosevelt Thomas Beyond Race and Gender

10. Defined Diversity  The mix of ways our employees are different. Inclusion  Making the mix work for us to ensure that all people feel they belong, and can engage and connect through work with the goals and objectives of the company.

11. Issues for the Employer  Understanding all aspects of diversity and workplace inclusion –Business case –Where to start –What to do –How to handle –Who to contact

12. Bridging worlds Trust is not earned through the web, but with an extended hand. Something as universal as a smile can bridge worlds.

13. Rewards For our employees, their  Perspective is valued  Job satisfaction is increased  Differences are viewed as assets

14. Rewards Our stores and offices benefit from  More effective managers  Reduced employee conflict  Higher customer satisfaction  Improved problem solving  Lower turnover  Strengthened teamwork  Increased productivity

15. Rewards Our bottom line improves from  Return on investment  Ability to deliver superior service  Control of expenses  Increased sales

16. Tap into the Talent Don’t just support, but promote and celebrate workplace diversity and inclusion. Become a stronger company.

17. Our neighborhood and yours