1. Leading Social Work Services - evidence from inspections Glasgow LPF Launch, 1 st March 2011 Alexis Jay, Chief Social Work Inspector

2. There is a clear vision for social work in this authority Range: 31% - 70%

3. The social work service is highly valued by elected members in this local authority Range: 15% - 56%

4. What staff think….. I enjoy my work Range 79% - 95%

5. I feel valued by my managers in carrying out my day to day job Range 48% - 78%

6. Staff morale in my team has been good for at least the last 6 months Range: 27% - 66%

7. Senior managers communicate well with staff Range: 23% - 63%

8. Overall the services delivered by my team over the next 12 months will be improved by decisions my team have authority to make Range 44% - 64%

9. There is effective leadership of change in the social work service Range: 18% - 50%

10. Key Messages Leadership was of critical importance in the performance of social work services. Leadership of social work services was good or very good in nineteen councils. Leadership was weak or unsatisfactory in five councils and adequate in a further eight councils.

11. The quality of leadership impacted on outcomes for people who use social work services. Leadership of social work had a direct impact on staff morale and confidence. Little staff confidence that the social work service was valued by elected members. The role of the chief social work officer was well recognised. Senior managers are better at leading people than leading change.