Presentation on theme: "ORGANIZATIONAL CULTURE & TECHNOLOGY"— Presentation transcript:
1 ORGANIZATIONAL CULTURE & TECHNOLOGY IntroductionCulture: “The way things are done here”Determines modes of operating, goals, values, attitudes, beliefs…etc.It is stable, invisible, takes place at all parts of an organizationTechnology is not enough, culture must adapt to it.
2 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Examples of various corporate cultures:- Wal-Mart (strong customer service culture)- Enron and WorldCom (rapid growth and risk taking culture)The golden example with a good org. culture and technology:- Southwest Airlines (planes with low maintenance-inventory-training costs, employee loyalty, customer satisfaction…etc.)
3 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Effects of Technology on Organizational Culture:Culture supporting;Job enhancementJob deskillingPower structuresFrequent changeVisionary LeadershipMotivationRewarding SystemsTrainingFlexibility/AdaptabilityOrganic Structure
4 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Some real cases:Insurance CompanyThe TitanicBureaucratic BankChrysler Co.
5 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) The Misuse of Internet at Work:Managing requires a balance of technology & culture;Reward ProductivityEncourage Training and Goal SettingHire EfficientlyLead by Example