1. Presentation for the EXTR@Web Advisory Group Meeting 17 October 2002 Dominique De Buys, GOPA-Cartermill International EXTR@Web Knowledge Manager (WP 3-4) ddebuys@gopa-brussels.com

2. Objectives Provide electronic hub for inter-connecting EU, ERA national, and international transport researchProvide electronic hub for inter-connecting EU, ERA national, and international transport research Raise awareness across Europe and ERA through regular updating cycles and ‘push technology’Raise awareness across Europe and ERA through regular updating cycles and ‘push technology’ Knowledge exchange management

3. Quality drivers (1) Users Technology Information structure Content Integrated Information System International standards

4. Quality drivers (2) Users Diverse user audiences Prioritisation of needs European Research Area drivers Cultural differences International standards

5. Quality drivers (3) Content Scope & definition of Knowledge Centre Integrating existing datasets Language & diverse national contexts Ownership of data, legal issues Validation & updating strategies International standards

6. Quality drivers (4) Information Structure Information models Common data standards Organisation structure for overall system Classification systems Metadata strategy International standards

7. Quality drivers (5) Technology Accessibility for all users Ease of use and maintenance Future-proofing International technical standards Interoperability with other systems Security International standards

8. WP 3.1 Web audit - methodology Definition of web evaluation criteria (grid)Definition of web evaluation criteria (grid) Review of MS institutional transport sitesReview of MS institutional transport sites Review of top 10 ‘transport research’ sites (Google)Review of top 10 ‘transport research’ sites (Google) Compilation of information into evaluation databaseCompilation of information into evaluation database End Month 3: web audit report (D 3.2)

9. Web evaluation grid

10. WP 3.1 User survey - methodology Creation of user needs’ questionnaire to review:Creation of user needs’ questionnaire to review: Available information sources Available information sources Information gaps Information gaps Future information needs Future information needs Main barriers Main barriers Content and e-services Content and e-services Identification of sample user group (for later pilot testing) via:Identification of sample user group (for later pilot testing) via: Former EXTRA e-bulletin list (+2000 names) Former EXTRA e-bulletin list (+2000 names) FP5 project coordinators FP5 project coordinators Advisory / benchmark groups Advisory / benchmark groups Launch survey begin M3 Report end M3 (D 3.2)

11. WP4.1 Dissemination strategy:methodology Based on web questionnaire (WP 3.1), creation of user needs’ questionnaire to review:Based on web questionnaire (WP 3.1), creation of user needs’ questionnaire to review: Information gaps Information gaps Working habits Working habits Main barriers Main barriers Content and e-services Content and e-services Scope of identified awareness raising activities Scope of identified awareness raising activities Identification of sample user group for telephone survey via:Identification of sample user group for telephone survey via: Members of Advisory / benchmark groups Members of Advisory / benchmark groups Former EXTRA e-bulletin list (+2000 names) Former EXTRA e-bulletin list (+2000 names) FP5 project coordinators FP5 project coordinators Launch survey begin M3 Report M5 (D 4.1.1)