1. Cloud Server From Best IT An enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs.

2. Agenda 2 1.Overview: Your Apps & Cloud Server 2.Benefits: Maximizing Value & Eliminating Worries 3.Features and Functionality 4.Managed Services & Support Overview 5.Packaging and pricing

3. Overview: Your Apps & Cloud Server 3

4. Cloud Server: It’s All About Your Apps 4 Cloud Server is an enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs. With a 99.999% SLA, it provides a worry-free experience that keeps you focused on your business—ensuring you use your business apps to their fullest potential.

5. Cloud Server: It’s All About Your Apps 5 Drive the greatest value from your application infrastructure Keep costs predictable with fixed monthly pricing Ensure superior performance, availability and data protection Match your cloud environment to your use case Balance broad ease-of-use with granular control Firewall, VPN and 99.999% SLA come standard Keep your focus on your business

6. Cloud Server: It’s All About Your Apps 6 Cloud Server vs. On-Premise Servers More consistent performance Superior support No CAPEX Cloud Server vs. Other Clouds Predictable costs Familiar technologies Pre-configured integrations Full control over cloud environment Designed specifically around the business needs of SMBs

7. Benefits: Maximizing Value, Eliminating Worries 7

8. 8 Make an Impact On Your Company Eliminate the risks of ownership On-premise levels of control—without the risk or investment You offload hardware, software and maintenance requirements We ensure your infrastructure is always up and running at peak performance—99.999% SLA Redirect your time, money and energy Keep your key resources focused on your core expertise Eliminate CAPEX requirements No need for internal maintenance and support

9. 9 Drive the Greatest Value from your Infrastructure Performance Best-of-breed components & virtualization software Architected to maximize speed, minimize latency Financially backed SLA of 99.999% Security Datacenter is SSAE16 SOC 1 Type II compliant and strictly access-controlled Fully isolated tenant networks Integrated perimeter firewalls come standard Site-to-site VPN service comes standard

10. 10 Drive the Greatest Value from your Infrastructure Configurability Multiple server configurations for matching your cloud environment to your application requirements Customize with add-ons like memory, storage & processing Scalability Deploy efficiently around your existing needs Add memory, storage or vCPUs without requiring redeployment Provision entirely new virtual machines within minutes Price Fixed monthly pricing makes costs predictable and controllable ROI calculations are easy

11. 11 Drive the Greatest Value from your Infrastructure Broad ease-of-use… Pre-configured to integrate with your existing services Simple management through a single online console …balanced by granular control Granular control over your virtual machines, firewalls and site-to-site VPNs, etc. No need to learn unfamiliar technologies or systems

12. 12 Keep Your Focus on Your Business White-glove onboarding and migration Outstanding ongoing support

13. 13 Why Cloud Server From Why Cloud Server From vs. On-Premise Servers: Predictability, affordability and responsiveness vs. Other Clouds: Fixed costs, full control and pre-configured integration Best-of-breed components Enterprise-grade datacenter Top-tier providers 99.999% financially backed uptime guarantee Reduce your total cost of ownership Eliminate CAPEX Dashboard offers full visibility and control over your cloud environment Flat monthly pricing makes costs predictable No configuration and integration headaches No need to learn unfamiliar technologies Backed by the highest caliber of technical and onboarding support Designed specifically for the business needs of SMBs

14. Features & Functionality 14

15. An Infrastructure Architected for Performance 15 Server Hardware Enterprise-grade Dell PowerEdge servers Full component redundancy Network Redundant/Multipath Cisco Nexus 7010 Switches 10 gigE Network Connections Multiple high speed peering interconnects in top tier datacenter Storage EMC VNX 7500 10k SAS over fiber channel Redundant/multipath Brocade switches VMware Cloud Director Top-tier offering from VMware Fully automated and elastic cloud layer VMware vSphere 5 Enterprise vMotion, DRS, VMware HA VMware vShield Edge Integrated firewall, VPN and security features Isolated management cluster and production compute platform Agentless Symantec Backup

16. The Highest Levels of Security 16 Physical Security Highly secure and reliable top tier datacenter A consistently more secure environment than on-premise deployments can provide Internal and external closed circuit television (CCTV) surveillance Biometric scanners control access control to datacenter floor 24x7 on-site security staffing Logical Security Dedicated security staff and employee controls Every employee, regardless of their role, undergoes a rigorous background check Employee access to electronic credentials is strictly controlled and audited regularly

17. The Highest Levels of Security 17 Network Security Fully isolated tenant network for each customer Integrated perimeter firewall and site-to-site VPN services VPNs facilitate hybrid cloud scenarios between on-premise and cloud-based environments Compliance Cloud Server’s datacenter is SSAE16 SOC 1 Type II compliant

18. Designed for Reliability, Flexibility & Scalability 18 Capacity, scalability, and resource allocation Provision a maximum of 8 CPU cores, 1TB of storage, 32GBs of RAM Add resources to your cloud in minutes from within the control panel Platform is sized for performance, NOT density Highly available VMware HA Active-Active clustering & N+1 component redundancy at server, storage and network layers Datacenter with redundant network topology, UPS and generator backups; redundant HVAC; and fire detection & suppression systems Choice of optimized images Windows 2008 Enterprise 32bit or Windows 2008 R2 Enterprise 64bit Windows 2003 SP2 (R2) 32bit/64bit workloads can be migrated

19. Reduce Management Complexity 19 Self-service Cloud Server management Dashboard with server status & health reporting, power management, remote desktop access, server console access Automated provisioning & capacity management Managed services include all infrastructure components, nightly backup, and monitoring for each Cloud Server Full admin access & permissions for each Cloud Server

20. Scalability and Disk Management 20 Storage can be easily upgraded Storage can be allocated to one or more disks As a best practice, Volatile and Non-Volatile data should be separated across multiple disks Adding or expanding disks will add RAW disk space to the server If a disk was upgraded, the existing partition can be expanded using “Extend Partition” option If a new disk is added, it needs to be “Initialized”, set “Online” and then formatted

21. Granular Control with Virtual Consoles 21 Manage your server as if you were on-site Visualize the OS startup screen Diagnose system errors Control the server through its native graphical user interface Access and troubleshoot your server when Terminal Server is not up and running Access power management capabilities Mount local CD/DVD/ISO to Cloud Server Details Requires installation of the VMware Remote Console Plugin (available for download from within the control panel) IE8+ and Firefox browsers are currently supported Console does not work over proxies, so please disable them

22. Simplify Monitoring with Resource Utilization Alerts 22 Key resource information lets you predict your needs Resources are averaged over a 24 hour period Yellow and red alerts are provided for CPU, memory or storage usage above 70% and 90% respectively

23. Flexible Software-Based Firewall 23 Included with every Cloud Server Enabled by VMware vShield Edge More flexible than hardware firewalls Tightly integrated with VMware HA and vMotion Self-service firewall management 5-tuple stateful inspection firewall allows users to control network access using source and destination information Inbound and outbound connection control with rules based on: IP-address—Source/destination IP address Ports—Source/destination port Protocol—By type (TCP or UDP) NAT & DHCP support

24. Hybrid Clouds via Site-to-Site VPN 24 Included with every Cloud Server Enabled by VMware vShield Edge Secure communication between the customer’s network in the cloud and VPN endpoint on premise IPsec VPN, based on the IKE (Internet Key Exchange) protocol Apply firewall rules to VPN traffic Site-to-Site and client-to-site tunneling Self-service VPN management

25. Managed Services & Support Overview 25

26. 26 Management & Support Service Levels Fully managed services included with each Cloud Server Management of all infrastructure components Nightly backup Basic monitoring Managed firewall/VPN support

27. Additional Managed Services Additional Managed Services 27 Examples of additional services partner can provide Include: Application management Anit-virus Etc.

28. Packaging and Pricing 28

29. 29 Cloud Server Usage & Packaging All Cloud Server accounts include: 99.999% SLA, firewall, VPN, public IPs, infrastructure management, nightly backups, monitoring, Windows 2008 Enterprise OS and IIS Available add-ons and services: Ask about additional vCPUs, memory, storage, extended backup, bandwidth, SQL Server and additional IPs. Active Directory, File Server QuickBooks, ACT! Dedicated SharePoint, MS Project Terminal Services, SQL Server Potential uses : KEY SMB ELEMENTS STANDARD IN EVERY PACKAGE: VPN Firewall 99.999% SLA Fully Managed Services

30. 30 Cloud Server Pricing—Add-ons 1 vCPU 1 GB memory 2 GB memory 3 GB memory 4 GB memory 6 GB memory 8 GB memory 12 GB memory 16 GB memory 32 GB memory One week backup retention Two weeks backup retention Three weeks backup retention Four weeks backup retention Server restoration 50 GB storage 100 GB storage 150 GB storage 200 GB storage 300 GB storage 500 GB storage 1000 GB storage Additional bandwidth Backup Client Additional IPs SQL 2008 Std SQL 2008 Workgroup SQL 2012 Std – 4 core SQL 2012 Web – 4 core SQL 2012 Std – 2 core upgrade SQL 2012 Web – 2 core upgrade

31. Questions? 31