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2. Evaluating Thin Clients & Alternative Compute Models
Chee Pung Loy
Intel Americas
Channel Solutions Account Manager
October 2009

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4. Evaluating Thin Clients & Alternative Compute Models
IT Business Perspective
Different compute models
Future Perspective
Ecosystem & Intel

5. IT Business Challenges
Business Responsiveness
Flexibility and agility to deliver applications depending on location and device
Growing Complexity and TCO
Budgetary pressure to cut operating expenses
Business Continuity
High availability and accessibility of applications, data, collaboration
Executive Challenges
Improve Security and Simplify Management
Minimize risk, streamline operations

6. IT Under Pressure: Response
Pain Points
Growing complexity and TCO
Budgetary pressure to cut costs
Business Continuity
Highly availability and accessibility of applications, data, collaboration
Improve Security and Simplify Manageability
Minimize risk and streamline operations
Business Responsiveness
Flexibility and agility to deliver applications and data
Response
Drive for Centralized Control Via…
New Software and Data Delivery Models +
Improved Client Management and Security Capabilities
IT is under pressure from factors that are well-understood. Cost control, security, compliance and other issues, combined with improvements in technology, are inspiring IT managers to question the status quo of how software is deployed and making centralization very appealing.
Getting control of the issues will likely involve a combination of several efforts, including new ways to deliver and manage client software, as well as improving the management and security capabilities of their client devices.
The Dynamic Virtual Client 6

7. Lets look at what Gartner has found
“The total cost of ownership of server-based computing is from 12 percent to 48 percent less than for comparable PCs.”
- Gartner, June 2006

8. Gartner’s Path to 48% TCO Reduction from an Unmanaged Desktop
Unmanaged Windows* XP Desktop
Typically Managed Windows XP Desktop
Well-Managed Windows XP Desktop
Windows-Based Terminal (32-Bit)
Windows-Based Terminal (64-Bit)
Start
-15%
Reduction from better mgmt: 40%
-25%
-7%
Reduction from server-based model: 8%
-1%
Total: 48% TCO Reduction
*Other names and brands may be claimed as the property of others.

9. Adoption of Virtualization and Streaming
“In the future, IDC believes that application virtualization and streaming technology will become an increasingly common way for many IT organizations to deploy and manage applications.“
--Mike Rose, IDC
“A NEW information technology discipline is emerging around application delivery to control desktop management costs and security… the next generation of delivery is application streaming.”
--Martin Gilliland, Gartner
Source: IDC, 2008
Enterprises are Seeking New Application Delivery Methods

10. Spectrum of Compute Models
Server-Side Compute & Centralized Data Storage
Client-Side Compute, Centralized Data Storage
Client-Side Compute & Centralized or Local Data Storage
Virtual Container
Virtual Containers (Emerging)
Mobile Capable
Off-Network Option
App Streaming
Local, Rich Client
App Streaming/ Virtualizaton
Distributed, Rich Client
Web-Based Apps
OS+App Streaming
Web-Based Apps
OS+App Streaming
Network Connected Only
There is a wide range of compute and software delivery models available today, each with its own merits and limitations. This view breaks out the spectrum along the vectors of mobility (vertical axis) and where the computation takes place (horizontal axis).
If the target user segment needs off-network mobility, then the only two options are Application Streaming and Local Rich Client.
If off-network mobility is not a requirement, then all the listed models are an option and should be weighed based on several factors discussed on the next slide.
In general, our view is that the client-side models provide the best user experience and greatest software compatibility. If centralization is required or desirable, the streaming models provide the best balance of centralized security and management, as well as the responsiveness of local execution. In most cases, streaming technologies do not require the same level of infrastructure build-out as server-side models.
Terminal Services
Virtual Hosted Desktop
1:Many Blade PC
Terminal Services
Virtual Hosted Desktop
1:Many Blade PC
1: Blade PC
1:1
Blade PC

11. Virtual Container Video

12. What is the Right Solution for My Business ?
IT Requirements
Security
Image Management
License Management
Support Structure
Disaster Recovery
User Experience
Mobility
Responsiveness
Customization
Connectivity
Ownership and Privacy
Evaluate for Each User Segment
Available Infrastructure
Servers
Storage
Space, Power, Cooling
Network Bandwidth
Budget Priorities
Application Workloads
Compute Load
Graphics Load
Delay Sensitivity (i.e., Video, VOIP)
Headroom
All these factors must be considered when choosing the right compute or software delivery model. Excessive focus on only one vector will likely result in a sub-optimal solution.
IT Requirements are standard IT concerns….security, mgmt, business continuity, image management, etc.
Available Infrastructure refers to the hardware, connectivity and bandwidth at the company’s disposal to deliver the compute model. If the infrastructure is not in place to support a particular compute model, it must be purchased and installed or another model should be chosen.
User Experience is the workflow needs of the system’s user. This included the need for mobility and performance. In many cases, either by custom or law, users have an expectation that the device may be used for some personal tasks, which may result in personally identifiable information being on the system. These issues of “ownership” and privacy should be considered.
Application Workload is the compute and graphics demands of the applications the user will be running. Some applications may be intolerant of network delays, such as VOIP or streamed video. Headroom for future application growth should also be considered.
Appropriate Solution is a Balance of Many Interrelated Factors 12

13. Construction Estimator Call Center Representative
Mixed Delivery Models Often Required to Meet All User and IT Requirements
Construction Estimator
University Student
Marketing Staffer
Call Center Representative
Terminal Services
Scheduling database
Purchasing database
Order database
Virtual Hosted Desktop
Remote access to standard dept image
Streaming Technology
CAD package
Course-specific applications
Photo & video editing packages
Local Install
Office apps, Browser
Office apps, Browser, Media players
Appropriate Device
Laptop PC
Laptop or Desktop PC
Desktop PC or Thin terminal
For all but the call center representative, a mix of compute models is best to deliver all their requirements, provide the management and security IT needs, and work within the infrastructure constraints. When a mix of server-side and client-side models is needed, a PC is the best device for the job. Thin terminals are only appropriate for the case when a 100% server-side model makes sense.

14. Real World Solutions May Mix Models
Diverse user and IT needs will likely result in hybrid models
Same user accesses software through multiple models
100% single-model deployments may be rare
Single model may make sense when security, management and workload requirements are unlikely to change over time
Selected client devices should accommodate the most demanding requirements of target users
Desktop & laptop PCs provide most flexibility for all models
Thin terminals appropriate for 100% server-side deployments
In most real-world cases, users may actually use multiple models to access different software applications. They may use a mix of local, server-side and streamed models, depending on the business need. Here at Intel, our applications are delivered in many ways.
Since a mix of models is likely, the requirements of the most demanding model set the bar for the client device. Any significant local processing is a good sign that a PC is the best device. If a 100% server-side model is called for, as they are in some niches, thin terminals will make sense.

15. Compute Model Taxonomy
Terminal Services
(aka Session Virtualization)
Virtual Hosted Desktops
(aka Virtual Desktop Infrastructure)
OS and Application Streaming
Application Streaming
(aka Application Virtualization)
Virtual Containers
Rich, Distributed Computing
(aka Rich Client, Fat Client)
Execution
Server-based
Client-based
Application Executable Storage
Server
Server (Client caching option)
Server (Client caching option)
Client
Application Data Storage
Server, NAS or SAN
Server, NAS or SAN (Client caching option)
Client, Server, NAS or SAN
Mobility / Off-Network Operation No
Yes
Local Device Synchronization (bar code reader, PDA, phone, etc.)
Limited
Acceptable Clients
Terminal, Desktop PC, Laptop PC
Desktop PC, Laptop PC
Major Providers
Citrix*, Microsoft*
VMware*, Citrix
Citrix
Microsoft, Citrix, LANDesk*, Altiris*, AppStream*
VMWare vClient*
Microsoft Med-V*
Traditional PC software providers
NAS = Network Attached Storage
SAN = Storage Area Network
*Other names and brands may be claimed as the property of others.

16. Intel® vPro™ Technology
Processor
Chipset
Network
Intel® Core™2 Duo
Intel® Core™2 Quad
Intel® Express Chipset
Intel® Gigabit Network
Intel® Anti-Theft Technology
Intel® Active Management Technology
Intel® Virtualization Technology
Intel® Trusted Execution Technology
But, what exactly is vPro™?
Intel® vPro Technology is “IT” embedded into the HW platform…
vPro™ combines POWERFUL processor, chipset, networking silicon features along with FLASH to deliver a full tamper resistant solution when combined with EXISTING ISV consoles
Component Highlights:
Processor:
New 45 nm Intel® Core™ 2 Duo processors can deliver up to 39% performance improvement over last generation (Source: Sysmark 2007 when comparing E8400 with E6550)
Improved Power Savings - Deeper sleep states
Virtualization & Security Technologies – Secure the platform
Chipset & LAN:
New Intel® Q45 Express Chipset supports the latest manageability capabilities even outside the firewall
Enhanced manageability in secure networks
Energy Star support & lower idle power
vPro™‘s embedded capabilities DELIVER Security & Manageability on a chip
Intel vPro Technology: Virtualization, Security, and Management 16 16 16

17. Intel® vPro™ Technology
Intel® Anti-Theft Technology
Intel® Virtualization Technology
Intel® Trusted Execution Technology
Intel® Active Management Technology
Clients
Trusted Platform Protection Areas
Protection from within
Streaming Server
Master OS image
Master Apps image
Protection from outside
Local OS
Virtual Container
Virtualization
Partition 1
Partition n
App
App
App
App
Guest OS
Guest OS
Protection between partitions
Partition Manager
Hardware
Virtual Containers
System Protection
Physical hardware protection
Secured Virtualization for New Compute Models 17

18. Intel® vPro™ Technology
Intel® Anti-Theft Technology
Intel® Virtualization Technology
Intel® Trusted Execution Technology
Intel® Active Management Technology
OS Streaming or
Remote OS Boot
Application streaming & virtualization
Virtual Containers
Clients
Virtualization
Virtual Application
Local OS
Virtual Container
Enhanced Security and Manageability for New Compute Models 18

19. Summary
Software delivery models have evolved and IT has more choices than ever
The appropriate compute model for a user segment is a balance of many factors
Optimization of IT and User needs will likely result in a mix of delivery models, even within a single user segment
PCs with Intel® vPro™ and Centrino® Pro processor technology are the most manageable, secure PCs on which to deliver all compute models

20. Thank you.

21. Backup

22. Rich or Thin? It’s No Longer a Binary Decision
Mobile Capable
Off-Network Option
Managed Rich Client
DT & NB clients
Dynamic Virtual Client
Centralized apps and data
Thin Client
Terminal
Network Connected Only
It used to be a binary decision
Server Compute Centralized Management Centralized Data Storage
Client Compute Centralized Management Centralized and Local Data Storage Options
Client Compute Centralized and Local Data Storage Options 22 22

23. Intel’s Dynamic Virtual Client (DVC)
Clients
Network
Server
On-Demand Delivery
Data Synchronization
Local OS
Virtual Container
Virtualization
Virtualization
Virtual Application
OS Streaming or
Remote OS Boot
Streaming Server
Master OS image
Master Apps image
Virtual Containers
Application Streaming & Virtualization
OS Streaming
Simplified centralized workplace management (applications and data)
Improved security
Rich client performance and experience with mobile capabilities
A Family of Compute Models Based On Streaming and Virtualization

24. DVC Solutions and Intel® vPro™ Technology Enabling
Compute Model
Intel® vPro™ Technology Link
Status
Microsoft SCCM R2* + App-V 4.5
App virtualization
App-V now enabled to use Intel® vPro™ technology secure managementt link to push an update to a locally-cached, virtualized app regardless of OS state along with license management using TPDS
Shipping
Symantec Workspace Virtualization* v6.1 SP1
App streaming/ virtualization
SWS can write app licensing and usage information into vPro technology’s non-volatile memory. Info can be read OOB and used to make optimal license purchasing decisions. Mobility SDK support provided
Q2’09
Lenovo Secure Managed Client* (SMC)
Remote OS boot
SMC uses a thin, Intel® Virtualization Technology-enabled VMM to redirect storage from the local disk to a SAN. SMC clients are Lenovo M-Series* vPro technology desktops
v1.2 (US release May’09)
Global GA –Q3/09
Dell On-Demand* Desktop Streaming
(ODDS)
OS Streaming
Dell has bundled Citrix PVS* (OS streaming) with diskless vPro technology desktops for a turnkey solution
Citrix Provisioning Server* for Desktops v5.0 also integrated into Citrix Xen Desktop* V3
OS streaming
On an 802.1x, NAC or NAP network, vPro technology systems with the Intel® Embedded Trust Agent can present network security credentials prior to receiving a streamed OS, providing assurance that only authorized systems access the network
Citrix -Project Independence*
Virtual containers
A joint development project between Citrix and Intel; uses an Intel® VT-d, VT-x and TXT-aware VMM
In development. Expected 2H’09
VMware - Client Virtualization Platform*
Optimized for Intel vPro technology.
*Other brands and names may be claimed as property of others.
All products, computer systems, dates, and figures specified are preliminary based on current expectations, and are subject to change without notice. 24

25. Intel® vPro™ Technology Optimization?
Key Compute Model ISVs
Model
ISV & Product
Intel® vPro™ Technology Optimization?
OS Streaming
Citrix Provisioning Server for Desktops* v4.5 and greater
Citrix XenDesktop* V3
Dell On-Demand Streaming Solution
Intel® Embedded Trust Agent
Intel® AMT, Intel® ETA
Remote OS Boot
Lenovo Secure Managed Client*
Intel® AMT, Intel® VT
App Streaming/ Virtualization
Citrix XenApp* (supports both terminal services and application streaming)
Microsoft SCCM/R2*
Symantec SWV 6.1*
VMware View 3(with Thinapp)*
Others -
Intel® AMT
Intel Mobile SDK -Symantec
Virtual Containers
Citrix – Intel collaboration (Q1’10, codenamed Project Independence)
Microsoft Enterprise Desktop Virtualization*
VMware ACE*, VMware Player*
VMware future Client Virtualization Platform (2H’09)
Enhanced Network Display Protocols
Citrix ICA*
HP Remote Graphics Software*
Microsoft RDP replacement in Windows* 7 (formerly Calista*)
Teradici PC-over-IP*
* Other brands and names may be claimed as property of others.

26. Presentation Virtualization: Terminal Services
IT Benefits
Centralized image and security
Proven technology
Less infrastructure than virtual hosted desktop approach
Access from any connected client
Stateless client
Limitations
No mobility
Responsiveness varies (workload and latency)
Poor motion graphics, streamed audio, and peripheral synch
User satisfaction issues
Presentation Virtualization
Session A
Session B
Application
Terminal Server
Server OS
RDP Remote Display Protocol
Terminal Software
Local OS

27. Virtual Hosted Desktop
IT Benefits
Centralized image and security
User customization
Access from any connected client
Stateless client
Limitations
No mobility
Lower users/processor ratio than terminal services
Costly data center build-out
Responsiveness varies (workload and latency)
Poor motion graphics, streamed audio, and peripheral synch
Immature deployment and management tools
Virtual Hosted Desktop
APP OS
APP OS
APP OS
APP OS
VMM
RDP Remote Display Protocol
Terminal sw
Local OS

28. Operating System and Application Streaming
IT Benefits
Centralized image, data, and security
Single image serves many clients (less storage)
Responsive compute and graphics
User customization
Increased security and compatibility with application virtualization
Less infrastructure than server-side models
“Stateless” client
Limitations
Limited mobility; no local caching
Network boot storms
Some application incompatibilities
Validation can be labor-intensive
Operating System and Application Streaming
App
App Mgr OS
Streaming Server
OS, Virtual App Mgr and Application streamed over Network
Streamed App
Virtual App Mgr
Streamed OS

29. Application Streaming and Virtualization
IT Benefits
Centralized application, data, and security
Single application image serves many clients (less storage)
Responsive compute and graphics
User customization
Increased security, compatibility with application virtualization
Less infrastructure than server-side models
Off-network mobility
Limitations
Centralizes applications and data only, not whole image
Some application incompatibilities
Validation can be labor-intensive
Application Streaming
App
App
App
Streaming Server
Application streamed over Network
App
App
App
Virtual App Mgr
Local OS & Apps

30. Streamed, DVD, or USB Drive
Virtual Containers
Virtual Containers
IT Benefits
Image-level delivery
Off-network mobility
Application performance
Multiple images/client (e.g., corporate/private, contractor)
Low data center cost
Limitations
Technology and tool immaturity
Complexity of current solutions
App OS
App OS
Streaming Server
Streamed, DVD, or USB Drive
App OS
App OS
VMM
Local OS & Apps

31. Intel® vPro™ Technology Capabilities & Alternative Compute Models
vPro capability
Terminal Services
Virtual Hosted Desktop
OS + App Streaming
App Streaming (Local OS)
Rich Client or Mixed Model
Accurate count of clients (regardless of power or OS state) X
Accurate HW inventory (regardless of power or OS state)
Accurate SW inventory (regardless of power or OS state)
(inventory & update terminal SW)
Secure wake-&-update
Isolate an infected client
Monitor agent presence
Encrypt data on hard drive (Danbury Tech ’08)