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Published byCeleste Genn Modified over 9 years ago
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Finding Opportunity (& Relevance) in the New World of Work Recruiter Indaba 2014 Presentation: Natalie Singer Part 1
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State of our Workforce
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“Change Enablers” Talent Sourcers & Developers Enabling Access to Labour Markets Assembling New Ways of Working
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OPPORTUNITIES Become a New World of Work (labour market) Expert Understand changes Know how these are impacting your niche Give insight into options and implementation Offer guidance on changes to workplaces Add value through updates & information Identify services that would appeal to customers – companies & individuals – within new work options: Payroll outsourcing Freelance identification, introduction, coordination Freelancer contract management Outsourcing Human Capital project management Skills development Transition facilitation (outplacements) Career development/counselling
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FUTURE OF INTERMEDIARY SERVICES
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Cutting out the Middle Man
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Increasing Complexity Re-invention of the Middle Manager Digitalisation reduces transaction costs Man WITH machine Consumer-Consumer Marketplaces TRENDS
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New Business Models SHIFT FROMADD VALUE THROUGH ProductService OutputOutcome (real results) TransactionRelationship SupplierNetwork ResourcesEco System When price seems the main driver & technology can offer things cheaper...
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Lessons for Recruiters OUTIN CV / resumeProfiles (social media) Company websiteSocial Network Standard Performance Management360 Reviews (internal & external) Standard Compensation/RemunerationNot based on skill, qualification or time but rather on the “VALUE” of the individual, their network, influence and contribution both inside/outside working hours and parameters Employment environment has changed...
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Lessons for Recruiters NOTRATHER CostValue ProductService StandardisedCustomised / Personalised SpeedExpertise DataInsight: Interpretation / Context SupplierNetwork CommodityRelationship ResourcesEco System (network) Impossible to compete with Artificial Intelligence...need to leverage Human Touch
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CHARACTERISTICS OF FUTURE FRIENDLY STAFFING BUSINESSES Increased collaboration between Public and Private Employment Services Customised, personalised service (not just T&C) Shift from client-focused services to individual Focus on long-term relationships with individuals: lifelong career management Utilisation of online/virtual channels Increased attention on candidates Skills development, especially in “difficult” jobseeker categories Increased career guidance/coaching offerings Development of innovative recruitment practices and services Provision of interim management, project sourcing and consulting services
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SUSTAINABILITY FOR STAFFING BUSINESSES Innovation & Ingenuity Human 2 Human Interaction Storytelling not Data selling! Investment in Expertise Insight...not Data
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