1. Breaking Down Data Silos and Application Integration
Frank Azuola, University of Miami
Bradley Reneer, Brigham Young University
Scott Szajna, University of Massachusetts
Chris Wessells, Dell Technologies
Wednesday, October 16 | 10:45a.m. - 11:30a.m. CT | W193, Level 1

2. Your Panelists Bradley Reneer Frank Azuola Scott Szajna
Associate VP Enterprise Applications and Services
University of Miami
Scott Szajna
Digital Integration Program Manager
University of Massachusetts
Software Engineer,
Brigham Young University
Bradley Reneer
Frank Azuola 3

3. A Transformation Story

4. Data Silos Kill Digital Transformation
78% of digital transformation projects due to siloes in people, process, applications, data, and infrastructure (
Best-of-breed cloud applications are accelerating data sprawl
On-premises legacy applications are holding many organizations back
IT departments are struggling to keep pace with business demands for high quality data
Legacy technology is poorly architected for cloud, difficult to manage, and costly/time consuming to implement
Newer competitors are often too light-weight for broad customer adoption and only handle cloud
Hybrid Landscape

5. Connected Campus Faster, smarter, flexible Engage everywhere
Automate business processes and experiences across any platform.
Connect everything
Create a fabric of connectivity across data, applications, things, and people.
Run anywhere
Deploy applications across public cloud, private cloud, hybrid cloud, or on prem. 6

7. Introductions

8. Your Panelists Bradley Reneer Frank Azuola Scott Szajna
Associate VP Enterprise Applications and Services
University of Miami
Scott Szajna
Digital Integration Program Manager
University of Massachusetts
Software Engineer,
Brigham Young University
Bradley Reneer
Frank Azuola 9

9. A Distributed System 5 Campuses + President’s Office
UMass Amherst: 29,051 Students
UMass Boston: 13,213 Students
UMass Dartmouth: 7,330 Students
UMass Lowell: 14,601 Students
UMass Medical School: 1,153 Students
Describe UITS

10. Aims of a BYU Education Spiritually Strengthening
#1: Best in the West for student engagement (Wall Street Journal)
#1: Advertising program in the nation (College Magazine)
#1: Best Trained Business Graduates (Bloomberg Businessweek)
#1: Animation bachelor of science program (Animation Career Review)
Largest UNDERGRADUATE enrollment of any private university in the U.S. TOTAL DAYTIME STUDENTS: 33,633
Aims of a BYU Education
BYU seeks to develop students of faith, intellect, and character who have the skills and the desire to continue learning and to serve others throughout their lives. These are the common aims of all education at BYU. Both those who teach in the classroom and those who direct activities outside the classroom are responsible for contributing to this complete educational vision. A BYU education should be:
Spiritually Strengthening
Intellectually Enlarging
Character Building
Leading to Lifelong Learning and Service
Describe UITS

11. The Student Experience
Describe UITS

12. The Challenges

13. Typical University IT Landscape
Students Parents Alumni
Faculty
This is a slide from one of our customers at a recent user conference and represents the typical challenges seen at colleges and universities. Left side of slide – small fraction of systems we integrate day between
Finance HR

14. Over 900 Software Components
Dozens of home grown systems
BYU Admissions
BYU International Travel Management
BYU Learning Outcomes
Etc.
Describe UITS

15. Typical Education Pain Points
Mobile Apps
Academic resources
Learning management
Social networking
Improve Student Services
Applicant-to-alumnus – 360 View
Complete fundraising
Student records
Manage the Student Lifecycle
Rapid on-boarding and off-boarding
Powerful Analytics
Modernizing Applications and Systems
Standardize Data and Applications
Streamline Administration

16. The Solutions

17. Before and After Manual Transformed
Online Forms integrated with Campus Solutions for data accuracy and auto-fill
Manual Forms filled out and submitted
Approval workflows automated including SLA enforcement
Manual Approvals
Status and tasks tracked through Dashboards available via mobile apps or workstation
Unknows Status
Student experience not optimal due to unknowns
Student requests status available at any time

18. Best Practices and Future Possibilities

19. Engage with the community.
Some Best Practices
Establishing Network rules for connectivity is time consuming. Make sure your network teams are engaged in the process and understand it is a priority.
Make sure integration is seen a s strategic priority of the University. Having the backing of leadership removes obstacles.
Partner with IT and business groups and show the value of the solution. Show them how the solution will empower not restrict them.
Make your partners aware of online and in person training opportunities.
Quick wins are important but designing a sustainable and robust solution is also important. Think about how you want to architect and govern your solution.
Engage with the community.
Partner with the biz to solve biz problems
Training for two weeks  got

20. Audience Q & A

21. Follow us on Twitter @DellEMCedu #TransformEDU
Explore Higher Education solutions, visit

22. Session Evaluations There are two ways to access the session and presenter evaluations:1 2
In the online agenda, click on the “Evaluate Session” link
From the mobile app, click on the session you want from the schedule > then scroll down or click on the associated resources > and the evaluation will pop up in the list