2. Incoming Emails in SharePoint Online
Anna Jhaveri

3. Agenda Introduction to incoming emails
Scenarios where incoming s can be used
Incoming s: On Prem vs SharePoint Online
Alternatives to implement incoming s on SharePoint Online
How to use to Flow (Power Automate) for incoming s
Demo
Tips and tricks when developing Flow

4. About Me
{ Background: “Developer/Architect, SharePoint”, Role: “Tech Lead, Project Delivery”, Company: “SoHo Dragon”, Skills: “SharePoint, Technology”, Hobbies: “Paint, Read, Bollywood Movies” Twitter: }

5. What about you? A developer An IT Pro? A Power User?
Familiar or using Flow
Any Flow Rockstar?

6. What are incoming emails aka email enabled lists/libraries
When incoming is enabled, SharePoint sites can receive and store messages and attachments in lists and libraries. 

7. Examples where incoming emails can be used
If product orders/replacements are received through s when organize the orders and replacement in better structure in SharePoint, extract information from s and store that data as metadata or in SharePoint list.

8. Examples where incoming emails can be used
Job monitoring application where automated Jobs can sent out s about success and failures of job, then you can store the details of outcome of the job in SharePoint list and create reports from that data.

9. Examples where incoming emails can be used
Support app where users can the support requests to be processed by a support team.
OR any application on SharePoint that needs to process s.

10. On Prem vs SharePoint Online
SharePoint On-prem has incoming settings to be configured and custom processing of s can be done using event receiver on the enabled library.
SharePoint Online does not have incoming functionality, but there are alternatives to implement it.

11. SharePoint Online – Incoming Emails
Microsoft Power Automate aka Flow
Azure Logic Apps
Shared Mailbox
Teams or Office 365 Group

12. Implementation of incoming emails with Flow
Why Flow?
No code solution
Less time of development of flow
If Flow fails for specific , we can easily rerun it
Flow allows you to do further processing of the
Integrate easily with other apps/tools
Connects to various services
Templates or from scratch
Simplified version of Azure Logic Apps

13. Demo

14. Flow - Connectors Connectors
Way for users to connect to Services like Outlook, Onedrive, Office 365 Users, SharePoint, Twitter, etc.
Technically a wrapper around an API
Standard, Premium and Custom Connectors
Each Connector offers a Set of Operations classified as ‘Triggers’ and ‘Actions’

15. Flow – Triggers & Actions
Event that kicks off the workflow
Polling trigger: call your service at a specified frequency to check for new data
Push trigger: manually push trigger to occur
Actions
What flow does

16. What to use in Flow to track emails
Triggers
When a new arrives
When a new arrives in shared mailbox
Actions
Export
Create File in SharePoint/Onedrive
Get Attachment

17. Tips when developing Flow
Name each action appropriately to know its use, in limited characters.
Reusability: To share flow logic, create a processing flow and create two flows with two triggers and call the third processing flow which has common logic using the Http action.
Error Handling using Scope and Run after settings in Flow
Keep passwords in connections updated

18. Shortcomings
Sometimes the trigger “When new arrives in Shared Mailbox” just doesn’t work.
Need to keep passwords updated for connections

19. References
error-handling/
implementing-a-try-catch-finally-in-a-flow/

21. THANK YOU ! Please give us your feedback 
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