1. Introduction begin here… Get linked with a world of infinite opportunities

2. Page 2 unlimited Division of SAN MEDIA Limited 10+ Countries. 150+ Team size 60,000+ Users Providing SFE Services to pharmaceuticals, FMCG and Healthcare SANeForce San Media Limited was incorporated in the year 1992. It is a Public Limited company with its headquarters located in India. Pharma SFE Services Division of SAN Media Ltd

3. Page 3 unlimited Our SAN SFE Services Features Pharmaceuticals, FMCG and Healthcare organization have successfully implemented SFE to seamlessly connect and empower their field force. Field force can sow submit their field activity, Monthly Activity and market feedback to the corporate office from their desktop or mobile devices on the go FLOW CHARTS

4. Page 4 unlimited Plan and Report TP, DCR, Expenses on Mobile App. GEO Fencing Preventing MR From Deviating the Tour Plan Marketing Campaign Design, Execute campaign and capture engagement data. Sales Data Capture Instantly Upload Primary & Secondary sales Analytics Based on the DCR, all the Reports & Dashboards will be Generated. SANeForce Features

5. Page 5 unlimited Digital Promotion ** Medical Care Closed Loop Marketing Message and Notifications E-learning E-detailing Create courses and other training program, assign employees, manage questionnaire and get feedback. Uniform and effective promotion of the products Real Time Internal communication announcement Closing the loop by capturing the feedback And the impact of the marketing efforts of the Fieldforce

6. Page 6 unlimited Our Key Advantages Dashboards with Marketing and Sales KPI Functional MIS Reports KPI Scorecard De- Duplication of Doctors Control & Alert system User Friendly & Swift access CLM(eDetailing) Mobile App (Offline) Location & Geo Fencing BI & Territory Profitability Automatic Expense statement eLearning & Payroll Sample & Input Analysis100% Customized to suit your needs Multiple support Via Whatsapp, Live chat, IVR Support RCPA & Customer Business

7. Page 7 unlimited SAN SFE Implementation 01 Masters Data Upload 0302 Functional Discussion Client needs to provide us with the Doctors, Chemist and Stockist details along with the Product details. SANeFORCE Collaborates With Its Clients To Jointly Develop An Implementation Project Plan. This Plan Includes Details On How & When The Data Will Be Migrated into the system with companies tailored requirements. Implementation Our Service Team Ensures You Are Supported Well After The Implementation And Continually Developing New Benefits Upon enhancing the product with new modules. This Will Help Improve Your Productivity.

8. Page 8 unlimited SANeForce Training 04 Our Technical executives will directly train your field force for initial activities such as TP, DCR, GEO Fencing etc. Training to Field Force 06 SAN SFE Training Services will train and mentor your staff to ensure they have the knowledge and skills to properly use, sustain, and evolve your deployed solution Result 05 Admin Training can be given either Online/Direct training to Monitor the Field Activities, sample/input Upload, Secondary sales, expense statement etc. Training to Admin

9. unlimited Page 9 Mobile App Both online and offline reporting Reporting on-the-go Track precise location Dashboard based on controls Alerts and Notifications Compatible with iOS and Android

10. unlimited Page 10 SAN CLM Redefine interaction with physician Qualitative interaction for decision making Uniform & Effective Promotion of your Product Analyze out-turn of Marketing Strategies Multi-Channel Marketing tool

11. Page 11 unlimited SANeForce MIS Reports Visibility of Key Performance Indicators help corrective actions and informed decisions. Reports can be generated automatically based on DCR.

12. Page 12 unlimited SANeForce MIS Reports MIS Reports Manager AnalysisTarget Fixation Field Force Analysis Field Force Activities Single Analysis Sample/Input HQ Coverage Analysis Coverage Analysis Joint work Analysis Productwise View Target vs Sales DCR Analysis Product wise call feedback POB wise Work Hygiene Report Missed call report Doctor Analysis Rep VS Manager Review Report Sample issued-Field force wise Input Issued- Field force wise Input issued- at a Glance Visit Analysis Sample RX quantity Assessment Report Functional Reports Performance and operations of field activities done by medical reps can be viewed in real- time through MIS Reports, analytics, reports, notifications and alerts, on mobile devices by managers to take instant corrective action.

13. Page 13 unlimited MIS Reports Stock & Sales Consolidated Manager wise stock & Sales HQ stockiest wise (Sale & CB) HQ stockiest wise (Sale & CB) Product Exposure ReportsSecondary sales Reports Mode wise Product HQ Wise(sales) Product HQ(Sale & CB) Free All Modules Product state wise(sale) subdivision wise (Sale & CB) subdivision wise (Sale & CB) Brand wise( sale & CB) Product- Stock & sale Product wise stock (All sale & CB) Product wise stock (All sale & CB) Sales Comparison Product stockistwise (Sale & CB) Primary Vs Secondary Product Exposure Analysis Specialty/ Category wise Specialty/ Category Visit wise Listed Doctor Product wise visit Priority wise

14. Page 14 unlimited MIS Reports Delayed Cat /Class /Spec /Listed Dr wise Based on Mode-wise Status ReportsVisit Details Reports Leave- Active Field Force Leave- Periodically Mail Circular Mail Date wise Doctor wise Periodically Call Feedback wise Fixation wise[By Visit] At a Glance Manager-Visit [Vacant HQ] Chemist & Unlisted Doctors Territory wise listed doctor visit

15. Page 15 unlimited MIS Reports Exception Reports RCPA Analysis Campaign Miscellaneous Reports Tour Plan- Base level Tour plan- Manager Level Expense Approval Expense Consolidated View At a Glance KPI consolidated view KPI Score card POB Wise Campaign View Campaign Status Campaign Analysis Exception Reports Product Detailed Duration Time Spent Consolidated Time allocation Reports Breakeven Report Discipline coverage CLM Dashboards/Reports

16. Page 16 unlimited SAN eForce Dashboards SANeForce Dashboards Marketing Dashboards Sales Analysis Dashboards Admin Dashboards Field Activity Dashboards Priority promotions Brand Exposure Product Exposure Product wise primary sales State wise sales Primary vs. secondary sales Campaign Analysis Target Vs Primary sales Consolidated Sales SFE Missed calls Field Working Days Call Adherence, Call Average Coverage Note: We can generate Dashboards and MIS Reports as per customer requirements CLM Dashboards

17. 17 SANeFORCE eDetailing The use of Electronic, interactive media to facilitate sales presentations to Doctors PLANNING Focus on Detailing through Tablets, Because both eDetailing and traditional face to face detailing have the most positive effects in sales PRESENTATION New interactive technologies make the presentations more attractive by multiple presentation forms to boost your sales and Marketing. MARKETING

18. unlimited Page 18 iOS e-Detailing Digitize Your Product using our e-Detailing Think Smart Uniform and effective promotion of your products Think Strategic Detailing can be generated into report automatically Think Creative Photo capture and Voice recording facilities available Think Economically Printing charges can be saved

19. 19 Growing skills and motivation Product Knowledge Control over communication with Structured dialogue Communication Present your content in HTML,PDF,etc. Multiple Presentation Formats Both Android and iOS. Supportive to 95% Very Good Presentations Presentations 92% Good Overview of the Topic Topic 90% faster to obtain information Information 100% Easy to use and Navigate User Friendly Our Customers About our eDetailing

20. Page 20 unlimited SAN CLM Screenshots

21. CLM Home Page Can Customise the dashboards In the home screen as per the requirements Field Force can create the Presentation on the go even in front of The doctors chamber Detailing to the doctors can Be gerenerated into reports/ Dashboards automatically Screen assessing rights available, From HO, You can assign the Reports, which needs to be seen From the field force in iPad

22. Master List Downloader Field Force can download the Masters list of Doctors, chemist in their respective tablet devices, If they got the Approval from the Managers/admin.

23. TP Entry Helps you to submit the Tour Plan for a month and entire year Including workflow and approvals With option to create, edit and modify below details Patch Plan Standard Tour Plan Monthly Tour plan Workflows & Approvals

24. Precall Analysis Field force can able to know The Previous activities with the selected doctor such as Last visit date Products Inputs Remarks Feedback

25. Leave Management This Module provides the feature to apply for leaves and approve the same based on the workflow, this contains details like Leave Accounts Leave applications with balance Authorization Workflow

26. E-Learning Quiz will improve the field force product Knowledge. Our E-Learning solutions for employees where have an option like, Create course Upload files & documents to course list Create questionnaire and online exam Create class, Manage exam and getting feedback Marks will be checked automatically and will get updated to the respective user login

27. Create your Own Presentation from Internet and publish on the app. Highlight, Mark, undo, save & Email the product content directly to the customers[Docters]. Like dislike option is available, which in turn helps the HO to make a good strategical Marketing Group detailing in a single call Multiple product slide selection in one presentation Jump to any brand or slide in few clicks Speciality wise content display.

28. Product wise feedback Brand wise feedback Additional calls[Group Detailing] Joint work Analysis Sample and Input Management Doctors Digital Signature Marketing feedback and Impact Brand detailing duration Product detailing duuration

29. Feedback Analysis Detailing Feedback based on Dr Brand Matrix Priority wise Detailing Feedback based on Specialty wise Detailing Feedback based on Therapeutics wise Can send the Product Content to the doctors on a single click Auto Sync of of Pictures, Video, PDF & HTML Like & Dislike which plays a major role in strategic marketing Uploading of detailing content from the Marketing Team Offline & Auto Sync Detailing No of Seconds & Minutes Detailed against the Brand & Pictures Single Minute is NOT wasted in front of Dr, so Dr attention is NOT diverted from your detailing.

30. RCPA Ready Reckoner for competitor details. Record Competitor product at doctor level with mapped chemist. Gather more information about competitor knowledge. Add local competitor via Field Force to capture Geographical variances. Easy Accessibility via Mobile Devices.

31. Page 31 unlimited Marketing Dashboards and Feedback Analysis

32. Admin Dashboards

35. 35 Potential Features False Reporting is not possible, No Need of Location Tracking Reports(Dashboard) can be generated based on DCR Regular Data Backup and Encrypted Data Security and Firewall Both Online and Offline Reporting Infographic High Security Reporting Geo Fencing

36. 36 eDetailing Success Baseman 3 2 1 Interaction Connection Relation Genuine Interaction between Medical Rep and Doctors Relation Strong Business connections between Medical Rep and Doctors, So that they can continue their Respective bussiness for long term Connection Building Sustainable Relationship Between Medical Reps and Doctors Interaction

37. 37 Our Services Support Forms The Backbone Of Automation. At SANeFORCE With Every Delivery, We Provide The Customer With Customer Portal. It Is An Online Support Where You Can Simply Raise A Ticket &We Promise To Revert &Attend The Query Within 2 Hours. Standard Support Our professional services team makes sure your solution is deployed efficiently and that your users are equipped with industry best practices for quick adoption. Easier implementations Our team of experts gets you up and running quickly so you start reaping the benefits sooner. Quicker return on investment Our transformation consulting team helps you discover and tailor a solution that’s exactly right for your business. Tailored solutions 01 02 03 04

38. Page 38 unlimited SANeForce Pharma Inbuilt consultant services HIERARCHY CHARTS 0504 01 02 03 When you’re making a significant technology investment, it’s important that you’re confident you have the right team in place to support it. That’s where SAN SFE Consulting Services comes in. Our deeply experienced consultants can help with every aspect of your solution—program management, application configuration, sampling expertise, data integration or migration– and our obsessive attention to detail and process will ensure you have a scalable, successful solution on time.

39. Page 39 unlimited 88% 86% Transformation consulting 24%23% 38% 40% 50% 48% 63%62% 68% BUSINESS PROCESS CONSULTING TECHNOLOGY STRATEGY CONSULTING BUSINESS PROCESS CONSULTING 0102 03 We’ll help you assess where you are currently in your technology and develop actionable roadmaps to get you where you need to be, all while making sure to stay in alignment with ever-changing business needs. We’ll help you create new business processes to enhance your multichannel outreach activities. We’ll provide strategic guidance including industry best practices, SOP guidelines, and both before and after a SAN SFE product implementation to make sure you’re set up for long- term success.

40. Page 40 unlimited Support Mechanism Live Chat Whatsapp support Email Support Support forms the backbone of automation. At SANeFORCE with every delivery, We provide the customer with customer portal. It is an online support system where you can simply raise a ticket & We assure to revert & attend the query within 2 Hours. Also we are providing our services with Live chat, Whatsapp, Email and Phone support so the Field Force can contact us any time.

41. Page 41 unlimited Security Mechanism DATABASE SECURITY Firewall Security The database security measures implemented in the application include firewall protection, SQL server authentication, auditing, encryption and database backup. The below mentioned firewall is used for protecting the application environment Cisco ASA 5510 The application uses Form authentication technique to authenticate the users. Forms authentication lets you to authenticate users by using your own code and then maintain an authentication token in a cookie or in the page URL. The application also uses role based authorization techniques to authorize and allow users to their respective views based on the roles defined in the database. The application also encompasses defense strategies that protects it from other security threats like SQL injection, Cross site scripting and Invalidated Redirects and Forwards. APPLICATION SECURITY

42. Page 42 unlimited Physical Security Strictly controlled access ensures that the data centers we use count among the most secure facilities in the industry. Controlled access Security of your business-critical data and systems is our primary concern. Industry standards and certifications. Our data centers are certified in accordance with the following standards: ISO 27001:2005 ISO 9001:2008 ISO 14001 OHSAS 18001 CCTV

43. 43 Impact on sales needs more than just interactive business relationship between Medical Reps and Doctors. The key functions in terms of future development will revolve around interaction and user control and tools for engagement will become even more important than they are today Future of eDetailing: Thank You eDetailing: