1. Strategic Business Services – Operations
January 2016

2. Agenda www.royallepage.ca rlpNetwork Email Partnerships Listings
Local Content
New Searches
Mobile
rlpNetwork
Google Apps
Personnel
Chat
Regional Content
Brokerage Calendar
Promote Experts
Security, Distribution and Usage

3.
Building on our best year ever where we saw more than 3 million visits in August 2015, we plan to introduce several exciting new features to further propel momentum in 2016.
Introduce Strategic Partnerships
Partner with reputable national and regional companies to provide added value to consumers searching for local amenities and ancillary services to their real estate transactions
Enrich Listings Data
Source sold listings and other data where available and provide agents with the ability to display their own sold listings on via rlpNetwork

4.
Building on our best year ever where we saw more than 3 million visits in August 2015, we plan to introduce several exciting new features to further propel momentum in 2016.
Enhance Hyperlocal Content
Partner with Canada’s leading market research firm to enhance neighbourhood content and design new searches with insight into consumer profiles and local market statistics
Introduce New Searches
In addition to the Keyword Search launched in 2015, provide consumers the opportunity to search by Travel Time as well as lifestyle preferences and similar neighbourhoods
Fully Mobile
The site will be fully optimized for mobile devices by the end of March

5. rlpNetwork
Following the launch of the new intranet site in February 2015, we saw more than 12,000 users log onto rlpNetwork in March.
Everyone Can Now Access Google Apps
All members of our Network, even those not actively using address, can access Google Apps for Work including Calendar, Drive, Hangouts, and Google+
Unlicensed Assistants
There is a new personnel type in User Administration that has similar rights to an agent but will not display on the royallepage.ca website
Chat Available for Support
Users now have the ability to chat with Royal LePage’s Customer Care Centre during normal business hours via the Help button on rlpNetwork

6. rlpNetwork
Following the launch of the new intranet site in February 2015, we saw more than 12,000 users log onto rlpNetwork in March.
Regional Content
We will soon be able to display unique content by province, region or even city
Broker Shared Calendar
On rlpNetwork, brokers will be able to create local calendars that can be viewed only by agents in their brokerage
Find the Expert
Brokers can promote expert speakers they may have in their office for other brokers to include in training or sales meetings

7.
Since launching with Gmail in 2014, use addresses has more than doubled to over 20,000 licenses.
Enable 2-Step Verification
With an increasing rate of fraud and phishing attacks targeting our industry in particular, it is critical that you protect yourselves, your agents, and your customers by enabling 2-step verification on your account
Distribution Lists
We are currently piloting a way for a broker to send an to their entire brokerage or to a specific location with custom addresses. These distribution lists will be available nationally in the next few months.

8.
Since launching with Gmail in 2014, use addresses has more than doubled to over 20,000 licenses.
Use It or Lose It (but not too much)
Ensure you and your agents are displaying active addresses on RLP.ca
Do not display address if you don’t use it
Please request new addresses only if absolutely necessary. Groups, aliases and distribution lists can often address your business needs.

9. Questions?