1. Notes from Collaboration Session – 9/13/18
Exponential Leadership - Generational Overview
Notes from Collaboration Session – 9/13/18
September 13, 2018

2. Differences in the Workplace – Teams 1 and 2
Each generation is influenced by their upbringing, life-stage and the changes happening in the world around them.
Describe some of the ways these differences play out in the workplace.
Team 1
Communication
Decision making
Concepts of success and failure
Recognition
Praise
Appreciation
Longevity, loyalty
Conflict management
Social media
Team 2
Differing values
Ex. dual career families
Upbringing – mother worked
Improve upbringing – stay at same or better level
Life-stage impacts how we engage in workplace
Impact of technology
Balance interest with work and extra curricular activities
Leadership imperative
Need within Workforce to understand where each team member is “coming from” (how they work best; what time of day; life commitments), work preference - core hours, after hours
Implications of - International work: time zones

3. Stereotypes – Team 3
One size does not fit all.  The danger in allowing one generational voice to represent an entire generation.
What are some generational stereotypes?
Baby Boomers
Aren’t flexible, but don’t want to leave workplace
Older workers
Hierarchical
Tech anxious
Adverse to change
Stay at office late vs. go home and reconnect
Older workers too expensive
With expertise comes dollars
Are organizations willing to pay for experience?
With age comes experience – informs world view – possibly improved, clearer, more balance
Only millennials can be entrepreneurial
Gen X
Lost middle mentality
More loyal
Agile
Less bitter
Super powers
Millennials
Don’t like to communicate in person
Gen Y
Close relationship/connection with parents

4. Stereotypes – Team 4
One size does not fit all.  The danger in allowing one generational voice to represent an entire generation.
What are some generational stereotypes?
Silent
Slow
Reluctant to change
Long winded
Baby Boomers
Meeting focused – communication
Technology reluctance
Gen X
Want the title
Gen Y / Millennials
Communication – IM; texting
Instant
Lots of feedback
Lots of recognition
Flexible schedule

5. Diverse Benefits Offering
What are the implications to the business of these benefits?
Student loan repayment/401k match tied to student loan repayment
Pet insurance
Pet bereavement
Paid leave – non medical
Sabbatical – LOA
Community service
PTO – discretion
Unlimited PTO
Flex Time
Remote workforce
Paid technology
Wellness
Financial Wellness
Implications:
10. Companies can’t respond fast enough
9. Person making benefits decisions may be disconnected (Boomer/Xer)
8. Need of the generations diverse
7. Dependent on industry
6. Can offer all types of benefits
5. Opportunity for better recruiting and attraction
4. Opportunity blending – no intrusion into personal life
3. Opportunity – never disconnected – work/life integration
2. Challenge – 10,000 ret/day – recruit all workforce every day
1. Perceived/real vs. have/have not treatments

6. Learning Styles/Preferences – 70/20/10
What are the ways technology is changing learning in the 21st century digital world?
Types Skills – Digital Behavior – Digital F. Communication Engagement
100%
Generations – different ways of learning
Technology does not replace all learnings
Helping leader lead – not digital dependent

7. Contact: Andréa Hawkins Partner, The Clarion Group Hawkins@TheClarionGroup.com 860-681-4430