2. “Free scheme designed to improve the visitor experience ”

3. How? Online Interactive Training Modules with Quizzes Online Resources
Learning Journeys
Workshops to Communicate, Share Best Practice & Encourage Partnership Working

4. Why? For You For Your Business Deepen local knowledge of the area
Part of staff induction programme
Add to your CV
Help boost our local economy
Share best practise
Help with staff motivation / retention
Provide added value to your visitors
Help increase visitor spend / length of stay
Be part of a shared interest group
Help increase loyalty / repeat visits
Develop new partnerships
PR opportunities
‘Love your Local’
Responsible tourism

5. Who? Work in tourism Work with visitors Live in the area
Study in the area

6. Mandatory Training Modules Other Training Modules
Welcome to Denbighshire
Walking
Denbighshire Towns & City
Cycling
History & Heritage
Welsh Language & Culture
Arts
Food & Drink
Clwydian Range & Dee Valley Area Outstanding Natural Beauty
Pontcysyllte Aqueduct and Canal World Heritage Site

7. Levels Number of Modules Bronze Complete 3 modules -
Welcome to Denbighshire
Denbighshire Towns & City
Plus 1 other
Silver
Complete 6 modules
Gold
Complete 7+ modules

15. Date Outcome December 2019 100+ Denbighshire Tourism Ambassadors
June – December
Finalise 10 Modules
Marketing & Promotion / Learning Journeys
June
Soft Launch
April – June
Testing of Initial 6 modules / Website
March – April
Translation & Proofing Phase
March
Finalise first 6 modules, website, promotional materials

16. www.llysgennadsirddinbych.cymru www.denbighshireambassador.wales
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