2. Background Largest Social Landlord in Tees Valley/North East
Thirteen deliver the statutory Homelessness Service in Middlesbrough
Several Local Authority Contracts delivering, supported housing for young people, including those seeking asylum, DV services, families, young parents and refugees
Deliver ‘Through the Gate’ in HMP Holme House, Kirklevington & Deerbolt (young offenders)
Trailblazer areas across England to develop innovative new approaches to prevent homelessness.
Coalition includes Middlesbrough (lead), Hartlepool, Stockton-On-Tees, Redcar & Cleveland, Darlington and Beyond Housing (formally Coast & Country). Thirteen lead delivery partner for this, developed Key Step model.
Embedded employability and training service

3. Back in the beginning of time CIRCA May 2016
Successful in securing YEI contract for Tees Valley – New College Durham
Employed a team of 22 staff to deliver
Delivery across Stockton & Middlesbrough, and later Hartlepool

4. Step forward to 2017 Partnership with Princes Trust – Talent Match
Developed Level 1 accredited course – 35 completers v 19 progressed to EET
Approached by internal teams to recruit 16 positions – Rents / Contact Centre
Devised and delivered internal academy – 16 positions filled
Supported Grounds Maintenance Team & HR with Apprenticeships – 3 Grounds / 7 Apprenticeships (from 11 available)
Matrix accreditation within 9 months of start of contract
Shortlisted for Housing Heroes Frontline staff (employability) of the year. Received Highly Commended
Realigned our Employer Engagement Strategy

5. Path to 2018 Extension on Talent Match
Approached by other Social Housing Providers
Partnership with local authority to deliver Routes to Work Middlesbrough
Embedded into Supply Chain procurement
Volunteering/Peer Mentor service
Secured internal funding for Core Team – 8 staff
Shortlisted for Employability Team awards at the NHC
Extension of YEI Tees Valley to 2021
Secured YEI Durham Routeways contract

6. Here we are in 2019
Developed level 2 qualifications (64 Level 1 & 2 completers moved into EET to-date)
Embedded employability into Supported Housing
Partnership with local authority to deliver Routes to Work Stockton
Secured sub contract status for ESIF NEETS
Achieved direct claim status
AT LAST WE WON – ‘Resident Employment/Training Initiative of the Year’ – Northern Housing Awards
Business investment – Employment & Training venue
Part of Thirteen Group’s Strategic Priorities
Now recruit internally for: Contact Centre, Rents, Grounds Maintenance, Facilities, Trades, Administration, Property Services, Concierge, Asset, Tenancy Support, Customer Service and Lettings, Apprenticeships volunteering opportunities also secured within the business.
54 roles within Thirteen filled via our customers – 51 sustained to end of contract/still here

7. Our Approach - Challenges
New team within the employability arena
Trust and buy-in: external – internal
Implementation (brand new team)
Employers
Supply chain commitment
Reshape within Thirteen
Quality of our service
Period of uncertainty

8. Our Approach - Successes
YEI and Core
2438 sign ups to YEI and Core (997 Thirteen)
845 into jobs/apprenticeships (344 Thirteen)
162 into training (76 Thirteen)
120 into education (28 Thirteen)
1127 in EET overall
Approx 800 still on caseloads being supported with progression (50% Thirteen)
Other contracts
346 supported – Clarion/Accent/RTW/Talent Match
91 into training and education
69 into jobs/apprenticeships

10. QUESTIONS?