STIMULATE DOMAIN REGISTRATION GROWTH

STIMULATE DOMAIN REGISTRATION GROWTH
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed 4 registration events Q1: 1 completed .ZA registration event ZADNA held a domain name registration event in Pretoria in collaboration with CIPC on 16 April 2018 to raise awareness on the ZADNA and CIPC collaboration. Achieved Not Applicable Q2: 1 completed .ZA registration event ZADNA held a domain name registration event in Eastern Cape, Duncan Village on the 24th of August 2018 to encourage .ZA domain name registration and raise awareness about the CIPC .ZA domain name registration facility. Q3: 1 completed .ZA registration event ZADNA held a domain name registration event in Johannesburg in collaboration with CIPC (as part of CIPC Pop-out Structures) to encourage .ZA domain name registration and raise awareness about the CIPC .ZA domain name registration facility at cipc.co.za. The event was on the 23 Nov 2018. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

STIMULATE DOMAIN REGISTRATION GROWTH
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Assisted 4 registrar accreditation applicants Q1: Report on 1 entity assisted in registrar accreditation application process The registrar accreditation report was completed showing VA Digital as the entity assisted with accreditation during Quarter 1. The goal was to assist registrars understand the technical processes. Achieved Not Applicable Q2: Report on 1 entity assisted in registrar accreditation application process ZADNA supported a registrar known as M2Lane to understand the requirements of accreditation . Q3: Report on 1 entity assisted in registrar accreditation application process The registrar accreditation report was completed showing Hop Solutions as the entity assisted with accreditation during Quarter 3. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

ENHANCE DOMAIN VALUE PROPOSITION
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed 4 awareness event Q1: 1 completed .ZA public awareness event about .ZA importance ZADNA exhibited at the SMMEs In ICT Expo in Sandton on April The event allowed ZADNA to create more awareness about the ZA domain name space. Over 700 people attended the event. Achieved Not Applicable Q2: 1 completed .ZA public awareness event about .ZA importance ZADNA exhibited at the Impendle in KZN on 28/8/2018. Raise awareness about CIPC .ZA domain name registration. Over 150 +/- people attended the event. Q3:1 completed .ZA public awareness event about .ZA importance .ZADNA held a SLR consultation on the 22 of Oct 2018 at the ICANN 63. The event allowed ZADNA to create more awareness about the requirements of the RFP from bidders. Over 10 bidders/RSPs attended the event / Q&A session. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved 4 media coverage instances Q1: 1 media coverage (excl. social media) about .ZA importance ZADNA launched the CIPC .ZA domain name registration platform at Radisson Blue in Sandton. The event received media coverage in CNBC Africa , IT Web, My Broadband, Telecom Paper and Ventureburn. Achieved Not Applicable Q2: 1 media coverage (excl. social media) about .ZA importance ZADNA recently issued drafts of its general second-level domain policy, and second-level registrations policy for comment. My Broadband covered the publication. Q3: 1 media coverage (excl. social media) about .ZA importance ZADNA had an interview with BayFM to raise awareness on the importance of online presence specifically for SMEs, and also discussed the collaboration with CIPC. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed 8 rural outreach events No target for the year Not Applicable Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved performance against .ZA Domain Value Proposition Index No target for the year Not Applicable Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Supported DNSSec implementation Q1: Completed DNSSec implementation report .ZA SLD’s have added the DNSSEC entries in their zones and are now DNSSEC compliant. Achieved Not Applicable Q2: Completed DNSSec implementation report Q3: Completed DNSSec implementation report The DNSSec implementation report shows that DNSSec implementation in .ZA SLDs remains stable and successful. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

DRIVE SERVICE INNOVATION
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Implemented service innovation No target for the year Not Applicable Achieved Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Published indigenous language .ZA websites No target for the quarter Not Applicable Achieved Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Maintained ZADNA-sponsored websites Q1: Quarterly report on continued functioning of websites published by ZADNA The report shows that 98% of ZADNA-sponsored school websites are functioning. ZADNA is already engaging the concerned web developers to ensure that the non- functioning websites are published. Achieved Not Applicable Q2: Quarterly report on continued functioning of websites published by ZADNA The report shows that 98% of ZADNA sponsored school websites developed in Q4 2017/18 for GP are functioning. ZADNA is already engaging the concerned web developers to ensure that the non- functioning websites are published. Q3: Quarterly report on continued functioning of websites published by ZADNA ZADNA published 10 website for 10 schools in Freestate in Q3 2017/18 ensuring that schools have online presence. These school websites are still active and live. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Explored second level registrations (SLRs) Q1: Completed SLR consultations report Following ZADNA’s release of the Second Level Registrations (SLR) Public Discussion Document, ZADNA received a total of 13 submissions the majority of which were from SA. Achieved Not Applicable Q2: (a) Completed SLR business feasibility proposal (b) Completed draft SLR launch plan A SLR business feasibility proposal containing the governance structure, business plan, technical considerations and operational requirements was completed and approved by the CEO. A draft of the proposed SLR launch plan has been completed and approved by the CEO Q3: Completed Registry-Registrar model ZADNA completed its Registry-Registrar model with a key focus on the planned rollout of second level registrations as well as existing second level domains. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Broadened participation in domain name business Q1:Approved SMME development plan ZADNA collaborated with National Electronic Media Institute of SA (NEMISA) to develop a comprehensive Registrar- Reseller Development plan for rollout during 2018/2019. Achieved Not Applicable Q2:1 completed SMME development event/Workshop ZADNA collaborated with National Electronic Media Institute of SA (NEMISA) and (DTPS) to develop a comprehensive Registrar-Reseller Development plan for rollout during FY Q /2019. Q3:1 completed SMME development event/Workshop . ZADNA Conducted training in Polokwane, Limpopo on the 5 – 8 / 11 / 2018 Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

MAINTAIN INCLUSIVE POLICY AND REGULATORY FRAMEWORK
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed 2 policy benchmarks Q1: Completed SLR benchmark report on .uk and .nz SLR policies A policy benchmark report focusing on SLR Registration, Pricing, Accreditation, Reservation, Security and Conflict resolution was prepared with specific reference to .uk and .nz and their SLR Policy implementation process versus .za was completed and approved by the CEO. Not Applicable Q2: Completed benchmark report on .co and .ke SLR policies Q3: No target A policy benchmark report focusing on SLR Registration, Pricing, Accreditation, Reservation, Security and Conflict resolution was completed and approved by the CEO. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed 2 policy development processes Q1: Completed report on .ZA SLD General Policy review The completed SLD General Policy review report containing the proposed amendments has been completed and approved by the CEO. The main proposed amendment is the removal of the clauses that prohibited the registration of domain names at the second level of .ZA (i.e. SLRs). Achieved Not Applicable Q2: Completed .ZA SLD General Policy amendment The ,ZA General Policy has been amended and the proposed amendments to the SLD General Policy have been released for public consultation. Q3: No target for the quarter Not applicable Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved 4 Internet Governance engagements Q1: Report on completed quarterly Internet Governance engagement ZADNA attended the Cybersecurity Workshop hosted by DTPS on 13 April ZADNA actively participated in respect of domain name related matters that could potentially affect cyber security, tender scams and using domain names for fraudulent purposes. Achieved Not Applicable Q2: Report on completed quarterly Internet Governance engagement ZADNA attended the Cybersecurity Workshop hosted by DPSA on Friday 28 July 2018. ZADNA was also invited to an interview on 12 July 2018 at Geekculcha Radio where IG and the ZAIGF was at the core of the discussions. Q3: Report on completed quarterly Internet Governance engagement ZADNA co-hosted the South African Internet Governance Forum (ZAIGF) from 15 October October 2018 in the Eastern Cape, East London. The ZAIGF is an annual event focused on discussing South African Internet related challenges and the proposed solutions with the aim of ensuring internet for all. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed Internet Governance reports x3 Q1: Completed 2017/2018 Internet Governance Review Report The report covers all ZADNA’s IG related activities for 2017/18. Specific attention was paid to the South African Internet Governance both on a national and international level. Achieved Not Applicable Q2: Completed 1st semester Internet Governance The report covers all ZADNA’s IG related activities for the first semester of the 2018/19 financial year (1 April September 2018) from both a national, regional and global perspective. Q3: no target Not applicable Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Evaluated ZACR compliance Q1:No target for the quarter Not Applicable Achieved Q2:Approved scope of ZACR compliance evaluation An Audit Scope focusing on the .ZA Operating Agreement, POPI, GDPR and ICANN requirements was finalised and approved by the CEO. Q3:Completed preliminary report on ZACR compliance ZADNA completed a preliminary report of ZACR’s compliance. A key focus was placed on the recent implementation of the General Data Protection Regulations (GDPR) and the level of compliance with ICANN’s WHOIS redaction recommendations. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved 5 out 5 Information Access Index performance Q1: Published ZADNA updates in: Newsletter x1 Website x2 Twitter x4 Facebook x4 YouTube / Google+ / other x1 ZADNA published updates across all social media platforms.The updates were about the importance of .ZA, ZADNA - CIPC collaboration, SLR consultations, SLR Expression of Interest and events that ZADNA attended. Achieved Not Applicable Q2: Published ZADNA updates in: The updates were about the importance of .ZA, ZADNA and CIPC collaboration, SLR consultations, SLR Expression of Interest. Q3: Published ZADNA updates in: The updates were about the importance of .ZA, ZADNA - CIPC collaboration, SLR consultations ,SLR Expression of Interest and events that ZADNA attended. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Implemented law enforcement engagements x2 Q1:No target for Quarter 1 Not Applicable Achieved Q2:Approved law enforcement project plan A project plan focusing on cyber security awareness and enforcement in South Africa was finalised and approved by the CEO. Q3: Report on one completed law enforcement engagement ZADNA co-hosted a law enforcement event with the National Lotteries Commission (NLC). The event focused on the relevant trends and measures used to promote illegal lotteries in South Africa as well as the proposed implementation measures, Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Implemented ADR Mediation process Q1:Completed quarterly report on ADR mediation service An ADR mediation report was completed. There were no mediation requests for Quarter 1. Achieved Not Applicable Q2:Completed quarterly report on ADR mediation service One mediation request was received from AFSA. An offer of R was presented by the complainant to the registrant, however the complainant is requesting R Themediation was unsuccessful and referred to adjudication. Q3:Completed quarterly report on ADR mediation service ZADNA received a total of three (3) mediation requests in Q3. Two of the matters were successfully mediated and the parties settled. The one matter which was unsuccessful was referred to SAIIPL for arbitration. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Annual ADR adjudicator and registry compliance evaluation Q1:No target for Quarter 1 Not Applicable Achieved Q2:Approved ADR compliance evaluation scope A compliance scope with a key focus on the ADR Regulations, adjudicator representation, fee payment and decision communication has been prepared and approved by the CEO. Q3: Completed collection of service provider feedback on ADR compliance A compliance assessment questionnaire was sent to AFSA and SAIIPL on 10 October 2018. In the assessment it was apparent that both entities were having additional administrative duties in light of the mediation and that there is the need for ZADNA to engage further with the parties in this regard. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Published ADR decisions Q1: Completed quarterly ADR decisions published in ZADNA website An ADR decisions record and a statistical analysis report of all the ADR decisions for Quarter 1 has been completed. There were 12 .ZA domain name disputes resolved in Quarter 1. All the decisions save one resulted in the disputed domain names transferred to the complainant. Only 1 dispute was decided against the complainant. None of the decisions were appealed. Achieved Not Applicable Q2: Completed quarterly ADR decisions published in ZADNA website An ADR decisions record and a statistical analysis report of all the ADR decisions for Quarter 2 finalised and published on the website. Q3: Completed quarterly ADR decisions published in ZADNA website An ADR decisions record and a statistical analysis report of all the ADR decisions that were received from AFSA and SAIIPL for Quarter 3 has been finalised and published on the website. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Developed SLR Policy framework Q1: No target for the quarter Not Applicable Achieved Q2: (a)Completed draft registration policies and procedures for SLRs Q2: (b) Completed draft registrar accreditation framework A draft SLR Registration Policies and Procedures was completed and approved by the CEO. The draft SLR Registrar Accreditation Framework was completed. It covers the principles and processes to used in accrediting registrars for SLRs. Q3: (a) Approved registration policies and procedures for SLRs Q3: (b) Completed registrar accreditation framework consultation SLR Registration Policy and Procedure focusing on the procedures and requirements for registering a SLR was prepared and approved by the CEO. ZADNA prepared and completed a registrar accreditation framework consultation process with the RFP bidders on 22 October 2018 at ICANN 63. The consultations were primarily guided by the provisions of the RFP and the consultation outcomes that ZADNA received in respect of the Public Discussion Document. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Developed SA gTLD framework Q1: No Target for the Quarter Not Applicable Achieved Q2: Completed internal draft SA gTLD framework The internal draft of the SA gTLD Framework has been prepared and approved by the CEO. The draft framework outlines ZADNA’s role in new gTLD applications as well as the approval process and government interface in respect of new gTLD applications. Q3: Completed consultation on SA gTLD framework The draft SA gTLD was circulated to relevant stakeholders for potential inputs and recommendations, if any. DTPS was one of the identified stakeholders in this regard. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Reviewed dotCities policy framework Q1: Approved dotCities policy review scope The dotCities policy review scope has been approved by the CEO. The scope will guide ZADNA’s work in providing dotCities policy development and oversight as mandated by the Ministry. Achieved Not Applicable Q2: Completed dotCities policy benchmark A policy benchmark was conducted and completed in accordance with the approved scope. The benchmark had a core focus on pricing, accreditation, registration, policies and dispute resolution of some foreign dotCities. Q3: Approved dotCities policy review report A policy review report containing the key findings, observations and recommendations in respect of the doticities benchmark was completed and approved by the CEO. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

IMPROVE ORGANISATION’S DELIVERY CAPACITY
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date 5.1 Employee training budget fully utilised Q1: No target for Quarter 1 Not Applicable Achieved Q2 50% of 2018/19 approved training budget utilised ZADNA utilised 50% of its approved training and development budget on employee training. Q3: No target Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Completed short term training x6 employees No target Not Applicable Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved 90% staff performance against ZADNA Values Index Q1: Quarterly report showing 90% combined ZADNA Values Performance by staff ZADNA employees continue to show a great understanding of ZADNA’s core business and its values as determined in the ZADNA Values Index. The staff performance against ZADNA value index was 95%. Achieved Not Applicable Q2: Quarterly report showing 90% combined ZADNA Values Performance by staff Values Index. The staff performance against ZADNA value index was 90%. Q3: Board-approved 2018/19 Quarter 2 report submitted by 30/10/2018 Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

NAME OF PROGRAMME 2018/19 Annual Target Quarterly Targets (Q1, 2 & 3)
Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Board-approved quarterly reports submitted within 30 days Q1: Board-approved 2017/18 Quarter 4 report submitted by 30/7/2018 The board has approved the Q1 report showing 100% achievement. Achieved Not Applicable Q2:Board-approved 2017/18 Quarter 4 report submitted by 30/7/2018 The Board of Directors approved the Q1 report showing 100% achievement. The report was submitted to DTPS by 30/7/2018 as planned. Q3: Board-approved 2018/19 Quarter 2 report submitted by 30/10/2018 The Board of Directors approved the Q3 report showing 100% achievement. The report was submitted to DTPS by 30/01/2019 as planned Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

NAME OF PROGRAMME 2018/19 Annual Target Quarterly Targets (Q1, 2 & 3)
Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Annual Report submitted within 120 days of year end Q1: Completed draft 2017/18 Annual Report The draft Annual Report contains detailed annual performance information, which shows that ZADNA achieved 64% of its annual targets. Achieved Not Applicable Q2: Completed draft 2017/18 Annual Report The Board approved the 2017/2018 Annual Report with 61% overall achievement of annual targets. The report was submitted to DTPS on the 31 /07/2018. Q3: No target for the quarter. Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

MAINTAIN ACTIVE RESEARCH
2018/19 Annual Target Quarterly Targets (Q1, 2 & 3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date All planned research completed Q1: Approved scope of survey on use of .ZA names for web presence ZADNA approved the scope of survey on use of .ZA names for web presence. The scope includes the measures on how the .ZA domain names are used to host the websites. Achieved Not Applicable Q1: (b) Approved Scope of DNSSEC benchmarking exercise Q2: (a) Completed preliminary report on the use of .ZA names for webpresence. Q2: (b) Approved scope of .ZA prevelance in registrar marketing platforms The approved scope of the DNSSec benchmarking exercise focused on how the data will be collected and compared. The whole objective is to compare the .ZA DNSSec implementation against other trend setting ccTLDs. ZADNA conducted a research on use of .ZA names for web presence. The scope includes the measures on how the .ZA domain names are used to host the actual domain websites. The Scope of .ZA Prevalence In Registrar Marketing Platforms has been approved. The scope guides ZADNA in completing a preliminary report on .ZA prevalence in registrar marketing platforms. Q2 : (c ) Completed preliminary report of DNNSEC benchmarking Building a better life for all through an enabling and sustainable world class information and communication technologies environment.

MAINTAIN ACTIVE RESEARCH
2018/19 Annual Target Quarterly Targets (Q,1,23) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date All planned research completed Q3: (a) Completed final report on use of .za names for web presence. ZADNA conducted a research on use of .ZA names for web presence. The scope includes the measures on how the .ZA domain names are Achieved Q3: (b) Completed preliminary report on .za prevelance in registrar marketing platforms A prevalence report has been completed showcasing the conducted research concerning what registrars’ have on their website to raise awareness of .za Building a better life for all through an enabling and sustainable world class information and communication technologies environme

ENHANCE BUSINESS SUSTAINABILITY
2018/19 Annual Target Quarterly Targets (Q,3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Achieved debtor-creditor days Q1: (a) Domain name revenue collected within 30 days of invoice ZADNA collects per-domain name revenue from ZACR on a monthly basis within 20 days of each invoice Achieved Not Applicable Q1:(b)Creditors paid within 30 days of invoice The invoices submitted to ZADNA are paid within 20 days due to ZADNA making payments twice in a month. Q2:(a ) Domain name revenue collected within 30 days of invoice Q2: (b) Creditors paid within 30 days of invoice ZADNA collects per domain name revenue from ZACR on monthly basis within 20 days of each invoice Q3: (a)Domain name revenue collected within 30 days of invoice Q3: (b)Creditors paid within 30 days of invoice Achieved Building a better life for all through an enabling and sustainable world class information and communication technologies environme

2018/19 Annual Target Quarterly Targets (Q,3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Enhanced risk management Q1: Completed progress report on risk mitigation ZADNA compiled a comprehensive 2018/19 organisational Risk Register and Risk Management Plan. The management will report quarterly on the progressed made on the identified risks. Achieved Not Applicable Q2: Completed progress report on risk mitigation ZADNA compiled a comprehensive risk register with identify risk and mitigation factors for quarter 2 Q3: Completed progress report on risk mitigation ZADNA compiles a comprehensive risk register with identify risk and mitigation factor for quarter 3 Building a better life for all through an enabling and sustainable world class information and communication technologies environme

2018/19 Annual Target Quarterly Targets (Q,3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Managed corporate governance compliance Q1: Completed compliance matrix A compliance matrix outlining a step-by-step compliance framework and compliance requirements from Board level downwards has been completed. A Compliance Policy, Regulatory Universe and Compliance Manual have also been completed to support the compliance matrix. Achieved Not Applicable Q2: Completed internal controls review report A compliance review with a key focus on Financial Policy compliance, HR compliance, strategic risks, Operational Policies and Procedures was done. The report focused on ZADNA’s Organisational risks, the risk mitigation plan and the recommendations that were made by the Internal Auditor. Q3: No target Building a better life for all through an enabling and sustainable world class information and communication technologies environme

2018/19 Annual Target Quarterly Targets (Q,3) Actual Performance as at 31 December 2018 Overall Status as at 31 Dec 2018 Explan-ation of Variance Current progress to date Improved record keeping Q1: CEO’s signed-off POEs submitted to Internal Auditor within 10 days of each Quarter’s end ZADNA POEs are completed and signed by the CEO a week after the approval of the target. Achieved Not Applicable Q2: CEO’s signed-off POEs submitted to Internal Auditor within 10 days of each Quarter’s end ZADNA POEs are completed and signed by the CEO as soon as a target is achieved during the Quarter. Any outstanding POEs are signed all signed within 7 days of the Quarter end Q3: CEO’s signed-off POEs submitted to Internal Auditor within 10 days of each Quarter’s end ZADNA POEs are completed and signed by the CEO as soon as a target is achieved during the Quarter. Any outstanding POEs are signed all signed within 7 days of the Quarter end. Building a better life for all through an enabling and sustainable world class information and communication technologies environme

STIMULATE DOMAIN REGISTRATION GROWTH

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STIMULATE DOMAIN REGISTRATION GROWTH

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