1. What Really Matters to Students?
A deep dive into this year’s WUSCA review trends
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2. 131 institutions across the UK 9 categories
The Data Set
Over 41,000 reviews
131 institutions across the UK
9 categories
WUSCAs has 160 institutions and 15 categories, but today we’re looking at just the 131 institutions included in the 9 main tables. Other categories have smaller sample sizes
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3. Results Overview 1

4. Summary 69 universities up for University of the Year vs 2018
55 universities down
England, Northern Ireland and Wales up on 2018 for University of the Year, with Scotland marginally down
All categories up year-on-year except Clubs & Societies
The average increase of the 69 is higher than the average decrease for the 55 that fell
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5. Categories
University of the Year rated more highly than any other category
Clubs & Societies received the lowest score
Uni of the Year once again highest ranked
Clubs & Societies was third bottom last year
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6. Year-on-Year Student Support up by more than any other category
Clubs & Societies the only to fall
83 institutions up YoY for Student Support. Corresponds to a 2% rise.
72 institutions down YoY for Clubs and Societies. 2% decrease.
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7. Country Strong Welsh performance
Despite year-on-year improvements, England and Scotland still behind Wales
Scotland matching Wales for City Life
Explain the Radar chart thoroughly!
What the colours are, further from the centre the better etc
THEN talk through the bullet points
Wales has improved year on year across all categories.
England improved in most categories, including the 5 included here, whilst Scotland declined for Accommodation and University of the Year

8. Mission Groups Russell Group stands out for Clubs & Societies
Million+ narrowly ahead for Course & Lecturers
University Alliance out in front for Student Support
All 3 declined for Clubs & Societies
All 3 rose for Course & Lecturers
All 3 rose for Student Support
We will have customisable and interactive charts at insights drop in

9. What is Important to Students?2

10. Category Recap
Just considering the ones with the full 131 university sample
Which of the 8 categories below University of the Year do you think has the strongest relationship

11. Course and Lecturers Each dot represents a university
The more diagonal the line is, the stronger the relationship
Strongest relationship of any category with University of the Year
For every extra point for Course & Lecturers, we’d expect an extra 0.77 points for University of the Year
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12. Other Notable Relationships
0.6 up for Student Support
0.57 for Job Prospects
0.54 for Uni Facilities

13. City Life
No relationship at all – students do not factor City Life into their evaluation of overall satisfaction
True even if we restrict the data to only institutions in cities
True over time
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14. City Life Historically

15. Is City Life Irrelevant to Students?
No!
30,000 Chatbot responses
67% of responses include Big City, and 25% specify only Big City
City Life important to lots of prospective students
Mention the one time we will briefly step away from WUSCA data

16. City Life Takeaways
For future students, being in a big city is an important factor in the decision making process – a key point for recruiters!
For current students, the city life has no bearing on how they rate their overall university experience
Good news – the one thing you can’t really do much about, but it doesn’t matter!
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17. How Are You Supporting Your Students?
Student Support has the second strongest correlation with University of the Year
Therefore, it’s reasonable to think that finding ways to improve support for students will improve their overall experience
We might expect students to feel most supported by their Students’ Unions and their Course & Lecturers
The review form specifically tells them to think Academic support and Personal eg counselling

18. How Are You Supporting Your Students?

19. How Are You Supporting Your Students?
There is a much stronger association with Student Support for Course and Lecturers, than for Students’ Union
Your context will determine how to interpret this:
Could Students’ Unions be doing more to support students?
Are students at your institution getting the academic support they need?
Might be time for this in the Student Advisory Board panel later

20. What Have We Learned? Broad WUSCA trends
All categories up except Clubs & Societies
Strong Welsh performance
Student opinion on Course & Lecturers has the biggest impact on University of the Year
City Life doesn’t factor into the overall experience, but is important to prospective students making decisions
Academic support seems to have a stronger bearing on how supported students feel than Students’ Unions
How you interpret this depends on your context!
Come over to the Insights Stand

21. Thanks for listening!
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