1. United Maintenance and Contracting Company Business Process Reengineering Employee Affairs Key Performance Indicators
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2. Contents
Objectives
Employee Affairs Key Performance Indicators (KPIs)

3. Objectives
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4. Objectives
The key objectives of the employee affairs KPIs are as follows:
Provide UNIMAC personnel with the capability of monitoring, measuring and reporting the Employee Affairs Department performance
Ensure that Employee Affairs activities are conducted effectively and efficiently on a timely basis and within an efficient cost

5. Employee Affairs Key Performance Indicators
This is a predetermined divider slide and should not be modified.

6. Employee Affairs Department
Employee Affairs KPIs
Employee Affairs Department at UNIMAC is composed of 7 main business cycles as indicated in the following table.
Employee Affairs Department
1.1- Employee Record Administration
1.2- Time and Attendance
1.3- Payroll
1.4- Leaves
1.5- Allowances and Benefits
1.6- Disciplinary Action and Grievance
1.7- Resignation and Termination of Services

7. Employee Record Administration
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

8. Employee Record Administration Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
Time elapsed to generate specific information about an employee
Cost of generation of specific information about an employee
Time elapsed to finalize a new employee data and prepare his personal record

9. Time and Attendance
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

10. Time and Attendance Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
Number of errors in the attendance roster
Time elapsed to correct errors in attendance roster and inquire on the correct information
Cost of errors in attendance Roster

11. Payroll
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

12. Payroll Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
% of periodic errors during Payroll Processing
Time elapsed in preparing Payroll
Cost of Payroll and calculation of salaries
Number of payroll manual transactions vis-à-vis whole payroll preparation process
Time elapsed in correcting any errors in processing payroll
Cost of banking transactions to correct payment of salaries resulting from errors in calculating salaries (cost of preparing payments or additional bank transfers)
% of unpaid salaries timely
% of timely paid salaries

13. Leaves
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

14. Leaves Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
Annual indirect cost resulting from absent employees for vacation purposes
Annual cost of travel tickets for employee (for annual leaves business trips, training, etc) and cost of exit re-entry visas
Direct impact of increasing travel costs on the Company's budget

15. Allowances and Benefits
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

16. Allowances and Benefits Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
Average total monthly salary of the employee (including Allowances)
Costs of total allowances and Benefits for every employee
% of management employee allowances and Benefits vis-à-vis total employee allowances and Benefits
% of difference between male and female employees
% of additional wages of the employees resulting from over paid allowances and Benefits (overly paid by the Company)
% of total employee allowances and Benefits vis-à-vis total Company costs
% of total allowances and Benefits for every employee vis-à-vis his share in productivity
% of total costs paid against allowances and Benefits from total Company revenues
% of standard level wage vis-à-vis minimum level wage
Average gab between management employee allowances and Benefits vis-à-vis allowances and Benefits of the remaining employees

17. Disciplinary Action and Grievance
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

18. Disciplinary Action and Grievance Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
No. of immoral acts vis-à-vis previous years
Time elapsed in treating grievance issues
Cost of implementing and monitoring disciplinary polices and actions
No. of complaints vis-à-vis previous years
Time elapsed in implementing disciplinary action
No. of grievances (appeals) against termination of services for unfair causes

19. Resignation and Termination of Services
The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted.
In the View tab, click Slide Master from the Presentation Views group.
Right-click on the graphic and select Format Shape.
From the Fill menu, select Picture or texture fill and click Insert from file.
Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert.
You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image.
To exit from Slide Master View, click Normal from the Presentation Views group in the View tab.
The change you made to the divider slide graphic should now be visible on the slide.

20. Resignation and Termination of Services Key Performance Indicators (KPIs)
Effectiveness
Time
Cost
No. of resignations in the Company vis-à-vis previous years
Avery number of early resignations vis-à-vis previous years
Cost of filling every vacant position
No. of resignations vis-à-vis previous year in every Department
Avery rated term for employees
Satisfaction of the Company employees