1. Barwell & Hollycroft PPG 3rd Dec 2018 6.30pm – 8.00pm
Agenda
Barwell & Hollycroft PPG 3rd Dec 2018
6.30pm – 8.00pm
Alan Plumpton – PPG Member
Welcome & Intro
Secret Shoppers Patient Survey results– Sarah Gibson (Business Manager)
Updates
Remind about extra opening hours
Plans for hospitals in Leicester.
AOB
Date of next meeting March 11th pm Barwell
Letter about prescriptions
Thanks for coming
Has everyone signed in ?
Welcome to our guests
Sarah Gibson
Nicola and Reena Pharmacy
Bev Haslam – area coordinator Hinckley
We will finish no later that 8pm.
Next slide – Falls Service Tom Allinson

2. Sarah Gibson Barwell and Hollycroft Business Manager
Secret Shopper exercise
Barwell and Hollycroft Survey Results

3. Patient Survey and “Secret Shopper” results
This is a national survey which is given out to patients randomly. It enables patients to compare results of different surgeries.

4. Updates Barwell & Hollycroft Befriending Service
Sheltered Housing – Armchair exercise – 10am -11am Meadow Road Barwell
Community Service Project Board
£8 million for services in H&B
Board is meeting now to arrange Public consultation
Integrated Care Hinckley & Bosworth Test Bed
Pilot scheme is now underway with around 5 patients
Response from patients very positive in now having one person (Care Coordinator) managing their Care package for Social service and NHS Care
Multi-disciplinary team working – in place
Befriending Group
13 Befrienders with Befriendees.
Training completed –
Links with the Sheltered housing on Meadow Road, - Friday morning 10am until 11am Armchair exercise.
Anyone you know who is lonely then call Kerry Smith Local Area coordinator
Community Service Project Board
Previously had engagement events to find out what the area needs (2014) visited 5 areas around West Leics. This enabled a plan to be put forward to NHS England. After 4 attempts the money has been granted.
Now we will meet the public again to finalise the plans which include Endoscopy suite (JAG accredited) new facilities at Hinckley Health Centre (more consultant rooms). New X-Ray facilities at Health Centre and move the OOH to Health Centre. Day case surgery to be carried out and consultant visits arranged. Once advertised please try to attend to finalise the ideas and make suggestions.
Integrated Care – Dr Jackson is Clinical lead. Over the next two years move towards this. H&B is a test bed for developing closer working relationships with other organisations such as Social Care and Voluntary sector. In the test bed focus on Frail patients with multiple medical issues -
Social care free to begin with
Next slide Engagement event Better Care Together

5. Updates Reminder Extended GP services – now in operation
3 centres –Centre Surgery, Coalville Hospital and Loughborough UCC (Urgent Care Centre).
6pm until 10pm 7 days a week
Access through GP surgery or 111

6. Opinion
How is the new telephone system working – cancelling appointments etc?
Do we need something to improve privacy in the waiting room?

7. video consultations by April 2021
Investment and evolution: A five-year framework for GP contract reform to implement The NHS Long Term Plan
NHS 111 could book into GP appointments on a patients behalf where that is appropriate, rather than requiring patients to do so in a separate process
All practices will ensure at least 25% of appointments are available for online booking by July 2019.
video consultations by April 2021
All patients will have online access to their full record, including the ability to add their own information by April 2020 subject to existing safeguards for vulnerable groups and third party confidentiality and system functionality.
All patients will have the right to digital-first primary care, including web and video consultations by April 2021

8. Presentation
Dr D. Jackson

9. Engagement event for Better Care Together – Sketchley Grange
In 2000 three Trusts now one –UHL (University Hospitals of Leicester)
Glenfield will take all heart treatments (Vascular moves from LRI)
Renal (Kidney) moves from General to Glenfield. Multi-story carpark at Glenfield.
All Maternity will be at LRI – Extra multi-storey carpark
General hospital will no longer be an acute site – Imaging services plus Elective surgery (pre planned)
£367 million – Engagement process has been carried out. Bid going in with the Business Plan just like Hinckley plan. The full consultation
Meeting I was at the plan was well received
Next slide AOB

10. Any Other Business
Any speakers you want?

11. Next Meeting Have a safe journey home
Next meeting – Monday July 1st 6.30 – 8pm Barwell Surgery
Have a safe journey home