1. THE POTENTIAL FOR ONLINE PATIENT RECORD ACCESS TO REDUCE WORKLOAD
DR BRIAN FISHER, GP
CO-DIRECTOR OF PAERS LTD

2. IF 30% OF PATIENTS USED RA TWICE A YEAR
A 10,000 patient practice would save
4,747 appointments and
8,020 telephone calls per year
Releasing about 11% of appointments per year

3. “I have been able to have some control over my illness
rather then allowing it to control me - a very very important
thing when dealing with long term illness/pain.”
Vanessa
“I have a chronic disease and feel a real partner in the management of my health.
Whether I am at home or abroad I can monitor information and share it
with any other health professional involved in my care.
I would be lost without it now!”
Ingrid
The patients who were offered it as our trial group were those on methotrexate. 
It reduced the number of phone calls to reception for copies of results and
made patients much more responsible for their own care, which they liked.
Practice manager

4. SELF-CARE felt more involved in their health care 76%
understood better what had been discussed in consultation. 62%
understood their condition and managed it better 77%

5. MEDICATION AND BEHAVIOUR CHANGE
More likely to take their medicines %
RA helped patients understand why they needed to take medication. 56%
RA helped patients follow lifestyle advice. 64%

7. ACCESS TO CODED DATA FROM APRIL 2016
Problems, allergies, imms, test results
No letters, no consultation records, no free text – free to offer these
You have a duty to promote record access
There will be targets
Benefits increase with access to consultations and letters
THE MORE YOU SHARE, THE MORE YOU GAIN

8. CLINICIANS’ AND MANAGERS’ EXPERIENCE
80%: patients had received RA well.
73% would be willing to recommend to another practice
No security/confidentiality concerns
53% of clinicians felt RA facilitated shared decision-making
Family Practice 2010; 0:1–7
doi: /fampra/cmq092

9. IF 30% OF PATIENTS USED RA TWICE A YEAR
A 10,000 patient practice would save
4,747 appointments and
8,020 telephone calls per year
Releasing about 11% of appointments per year