1. Transformation Programme Report - SIP and Research Systems Programme (RSP) – September 2018
Overview
Headlines
RSP – Progress Overview
General progress report
High level plan
Key risks

2. Better Health Research
Overview
Primary focus remains on process improvements, though KPI’s indicate that benefits are being realised (contained in 17/18 performance report)
Indicative ‘progress ‘ line
Deliverables
Benefits
Ambition
Process Improvements
Better service
Reduced Costs
Predictable (quicker) timelines
Increased customer satisfaction
Invest in additional capability
meet challenge of reducing budget
Better Health Research

3. Headlines
RSP Programme - Amber
Currently addressing technical interface challenges as a priority
System build making steady progress
SIP Programme - Green
Restructuring of Approvals Directorate
full organisational change programme, affecting around 60% of workforce, will formally begin in October 2018
Identification of opportunities for Approval alignment with Wales – plan being developed for taking forward
Development of new bespoke training for sponsors, academic supervisors and students to be delivered in time for 2018/19 academic year – contribute to improvement in quality of applications

4. HRA – New IRAS – Project Summary w/e 2018-09-14
Overall Status
Project Highlights
Key Milestones
Start
End
Done
In Progress
In Testing
Not Started
Sprint 0
16/07
27/07
Sprint 1
01/08
14/08 7
Sprint 2
15/08
28/08 12
Sprint 3
29/08
11/09 20 2 1
Sprint 4
12/09
25/09 3 8
Sprint 5
26/09
09/10
TBC
Sprint Z
10/10
19/10
Go-Live
30/03
Backlog
6 users stories targeted as potential stretch for Sprint 4; 48 user stories to be reviewed
* Initial release 1 targeted for 19/10/18, but overall go-live targeted 30/03/19
Key Areas of Progress this Week
11/09 – Show & Tell held with the Business, positive feedback rec’d
12/09 – Pega have issued commercial proposal covering Interface Application Architecture change
12/09 – Sprint 4 planning – 11 Stories confirmed and 5 carried over
14/09 – 20 users stories from Sprint 3 Done; 1 in test; 2 In Progress
Guardrails: 94% Weighted, 84% Compliance
Key Areas Planned for Next Week
Continued elaboration of remaining user stories
Continue build of Sprint 4 user stories
EPIC / TARGET SPRINT 1 2 3 4 5 R2
Research User Account
Research Project Submission 8 9 7
Research Project Amendment
Administer Research Account 6
Administer Research Project
Project Ownership
Project Collaboration
Organisation Account
Organisation Project
HRA Administration 11
NOTE: Table to be updated after discussions concluded between HRA / Pega Business Teams
Project Challenges
Schedule-Amber: Missed dependencies on GFI interface; API does not exist and not documented. Pega commercial response to Interface Application Architecture approach issued to HRA 12/09, Upon agreement a re-planning exercise will be required
Resource – Green: HRA SA planned to start 17/09; This person is expected to need someone with more experience to support them after October given their limited experience, and nothing is currently arranged.
Customer Success
Schedule
Hrs. to Budget
Technical
Testing
Resource
Legal

5. RAG Transformation Programme Date: 24th September Budget: 40k
Forecast outturn: 40k
RAG
Workstream
Status
Commentary
Research Systems Programme
See slide 3
HRA Approval - Integrated Process
Proceeding as planned
HRA Approval - Proportionality
HRA Approval - Get it right first time
Quantification of benefit from IRAS verification tool still being assessed
HRA Approval - Amendments
Initial report to Transformation Board on 26 September
HRA Approval – Volunteer recruitment and management
PIER: Public involvement in the ethical review process leading to more favourable opinions and improved health research
Test bed (organisations who are testing the new Public Involvement guidance in IRAS) process/protocol finalised
Corporate: Development of an effective and efficient corporate support and infrastructure model that results in a business model that secures the best value ‘mix’ of in-house, third party and shared ALB resourcing.
Customer Support: Delivering an integrated approach to managing the customer relationship, ensuring that all queries are managed effectively and that feedback is effectively used in improving service provision

6. Key Risks Research Systems Programme Mitigation 1
Future running costs cannot be accommodated in HRA spending review allocation
Currently developing financial models for 19/20 against a number of possible scenarios 2
The complexity of managing two supplier relationships whilst developing new IRAS, maintaining current IRAS and developing and maintaining HARP will increase pressure on team and potentially impact on level of service
Both suppliers are now engaged on programme and positive relationships are developing. The management of the relationship and the associated capacity and capability to manage the work going forward is being considered by the DD Research Systems and our Implementation partner 3
Unable to deliver critical functionality and/or connectivity with MHRA necessary for CTR
Scheduled in meetings with MHRA, Appian, Pega and BGO to consider and develop technical solutions