1. Secretarial Studies Program
Module 1
Prepared bY: Anna vinogradova

2. The Occupation and Training Process
You will
Become familiar with the nature of the secretarial occupation
Understand the training process
Confirm your career choice

3. Keyboarding
You will learn to apply a keyboarding technique using all of the keys of the keyboard
You should attain a minimum net speed of 25 words per minute
You will become aware of the importance of observing ergonomic rules

4. Proofreading You will develop the ability to proofread business texts:
check and correct sentence structure
check and correct spelling and grammar
check and correct punctuation, numbers, use of capitals and abbreviations
improve the quality of texts

5. Information Management
You will learn to manage administrative information:
Prepare an inventory list of the types and series of documents
Interpret a classification plan and a records retention schedule
Classify documents
File documents
Process semi-active and inactive documents

6. Basic Word Processing
You will learn to use the basic functions of Microsoft Word to:
Format and modify texts
Create tables
Merge texts with lists of data from files in the same program
Use tools to assist in writing
Save and retrieve files
Manage files and folders
Print documents
Make backup copies

7. Writing Business Correspondence
You will learn how to compose and format business correspondence in English, using word processing software, spelling and grammar check, templates, dictionaries and grammar books.

8. Common accounting tasks
You will learn how to carry out common accounting tasks for commercial and service companies:
prepare the deposits
process vouchers related to merchandise order
process purchase invoices
produce invoices
manage petty cash fund
carry out payroll tasks
follow up on correspondence

9. Database Software You will learn to use Access, a database software
You will create database tables, do queries, process data, prepare forms, labels and reports, and update files
You will also learn to do data entry accurately

10. Quality
You will understand the operation of the organizations which apply quality management principles
You will recognize the importance of your participation in the process of quality management
You will establish objectives and means to achieve quality in your work.

11. Periodic Accounting Tasks
You will learn to carry out periodic accounting tasks in service and commercial companies:
Carry out a bank reconciliation
Produce reports
Carry out end-of-period procedures
Fill out regulations forms
Modify parameters in the modules of the accounting application
Follow up a budget
You will learn Sage50 – the Accounting application

12. Communication
You will become familiar with the principles of communication
You will understand the importance of communication in an office setting
You will apply principles and techniques of communication
You will become aware of your strength and limitations with regard to the way you communicate

13. Telecommunication
Using telecommunication tools and computer equipment you will learn to:
transmit and receive information by courier, , fax
search for information in an internal and external network

14. Bilingual communication
On the basis of case studies, learning situations and role-playing in English and French you will learn to:
greet visitors
take and transfer telephone calls
make telephone calls

15. Business correspondence production
You will learn to produce and receive business correspondence:
Planning the work to be done
Writing letters
Ensuring the quality of text
Formatting texts
Filing the correspondence
Sending out the correspondence
Receiving and processing correspondence

16. spreadsheets
You will learn to use the basic functions of Microsoft Office to:
Create and modify spreadsheets
Move and copy cells
Perform simple calculations using operators and built-in functions
Perform a multi-sheet operation
Create graphs
Import and export files

17. Time management You will learn to manage your time:
Understand the importance of using your time efficiently
Adopt methods of managing your time more efficiently
Become aware of your strength and limitations in managing your time

18. Business correspondence in French
You will learn how to compose and format business correspondence in French, using word processing software, spelling and grammar check, templates, dictionaries and grammar books.

19. Labour laws You will learn to handle requests regarding labour laws:
Interpret requests
Give information to persons making requests
Gather the information to be submitted with the claims
Prepare the claim documents
Follow up the claims
FIELD OF APPLICATION: labour standards, human rights and freedoms, employment insurance, occupational health and safety, access to documents held by public bodies and the protection of personal information, individual contracts, collective agreements and consumer-related contracts

20. Translation into french
You will be translating business correspondence from English into French using spell- and grammar-checking programs, dictionaries and grammar guides.

21. Advanced word processing
Using the advanced functions of word processing software you will:
Produce personalized documents
Produce forms and input data
Sort text and data
Adapt the software to specific needs
Input text in column form
Use automatic numbering and create text banks
Automate frequent tasks by means of macros and toolbars
Produce lists, indexes, tables of contents
Do calculations in tables
Export and import files
Use document templates

22. Desktop publishing
You will learn to design the visual format of a document:
Plan the visual format of a document
Determine the appearance of titles, subtitles, key words and normal text
Determine the content and the appearance of headers & footers
Create templates
Insert graphics
FIELD OF APPLICATION: desktop publishing applied to the production of newsletters, brochures, business cards, invitations, advertising material, reports, magazine articles, studies, etc.

23. Document production
You will be producing and formatting business documents.
Entering information: Forms, tables, reports, press releases, advertising material, calls for tenders, tenders, contracts.
Writing: Forms, tables, press releases, advertising material.

24. Business meetings You will learn how to prepare business meetings:
Become familiar with instructions
Verify the availability of resources
Produce notices of meetings and supporting documents
Forward the documents needed tor the meetings
Arrange meeting rooms

25. File updates You will learn to update files:
Add and delete data from documents
Change formatting elements of the documents
Reorganize lists of data
Produce new versions of documents

26. Job search techniques
You will use and apply a job search method to help find a stage and/or job
Prepare a resume, cover letters, lists of references, practice interviews

27. Entering the Work Force
You will do a two to three- week practicum (stage) in the workplace

28. evaluation
The following modules will have a Participation type examination:
The Occupation & the Training Process
Quality
Communication
Time Management
Job Search Techniques
Entering the Work Force