1. Mobile Library Projects at North Carolina State University Tito Sierra NCSU Libraries CNI 2009 Fall Task Force Meeting December 15, 2009

2. Outline Background Mobile Library Projects at NCSU NCSU Libraries Mobile The WolfWalk Project Issues to Consider When Developing Mobile Services

3. Background

4. Questions for the Audience How many of you work at an organization with a mobile presence?

5. Questions for the Audience How many of you work at an organization with a mobile presence? How many of you dont have a mobile presence, but are planning one?

6. Questions for the Audience How many of you work at an organization with a mobile presence? How many of you dont have a mobile presence, but are planning one? How many of you are curious about mobile, but arent sure if its right for your organization?

7. Why Go Mobile?

8. Source: Mary Meeker, Economy + Internet Trends, Web 2.0 Summit, October 20, 2009

9. Why Go Mobile? Mobile devices provide new opportunities for enhancing the user experience with library services and library digital collections

10. Libraries and the Mobile Web How should libraries approach the mobile web space?

11. Mobile Library Projects at NCSU

12. NCSU Libraries Mobile

13. Project Overview A suite of library services Optimized to three tiers of mobile devices Based on MIT Mobile Web source Launched November 2009

14. MobiLIB at NCSU (2007)

15. NC State Mobile Web (2009)

18. NCSU Libraries Mobile (2009) Locations & Hours Computer Availability Catalog Search Ask Us Webcams News & Events

19. Guiding Principles Dont reproduce the library websitedistill it to what people would actually use in a mobile context

20. Guiding Principles Save the time of the library user

21. NCSU Libraries Mobile Demo http://m.lib.ncsu.edu

23. Locations & Hours

26. Computer Availability

29. Catalog Search

36. Ask Us

39. Webcams

44. News & Events

47. Usage Analysis Preliminary usage analysis based on first eight weeks of transaction logs

48. Pageviews by Service

49. Pageviews by Platform

50. Project Team David Woodbury, NCSU Libraries Fellow Jason Casden, Digital Library Initiatives Markus Wust, Digital Scholarship & Publishing Center

51. The WolfWalk Project

52. WolfWalk Project Overview A historical guide to NCSU campus landmarks Images sourced from University Archives In development, scheduled to go live January 2010

53. WolfWalk Concept Increase the visibility and accessibility of university archives by integrating this content in a self-directed, location- aware walking tour for mobile devices

54. Todd Kosmerick (University Archivist) and Adam Berenbak, NCSU Special Collections Research Center

56. Markus Wust, Content Lead for the WolfWalk Project

57. Jason Casden, Lead Developer for the WolfWalk Project

60. WolfWalk Content First freshman class posing in front of Holladay Hall (1890), NCSU University Archives Photo Collection

61. WolfWalk Content View of card catalog in D.H. Hill Library (1972), NCSU University Archives Photo Collection

62. WolfWalk Demo http://webdev.lib.ncsu.edu/m/wolfwalk (Early alpha preview)

78. Project Team Tito Sierra, Digital Library Initiatives Jason Casden, Digital Library Initiatives Markus Wust, Digital Scholarship and Publishing Center Brian Dietz, Special Collections Research Center Todd Kosmerick, Special Collections Research Center Steven Morris, Digital Library Initiatives Joseph Ryan, Digital Library Initiatives

79. Issues to Consider When Developing Mobile Services

80. Basic Questions What value does the mobile aspect of the project add to the user experience with a library service or collection? What incentives do users have to access this content on a mobile device, rather than via existing channels?

81. Mobile User Experience Designing for mobile is about more than designing for a small screen device Designing an effective mobile user experience requires a greater understanding of the user context Lack of prevalent models makes this work both challenging and exciting

82. Native Apps vs Mobile Web Apps Do you build a platform specific native app (e.g., iPhone App, Android App), or a mobile website that works across a range of devices? What are the tradeoffs of each approach for your project?

83. When to Make a Native App Charging for it Creating a game Using specific locations* Using cameras Using accelerometers Accessing the filesystems Offline users

84. The Case for Mobile Web Apps I believe that unless your application meets one of these native application criteria, you should not create a native application, but should instead focus on building a mobile web application. Brian Fling, Mobile Design and Development

85. Shifting Landscape Mobile technology is changing rapidly, making it difficult to plan for whats next New standards and technology are unevenly distributed across platforms New interaction models emerging Location-Based Services Augmented Reality

86. Location-Based Services Source: Mary Meeker, Economy + Internet Trends, Web 2.0 Summit, October 20, 2009

87. Augmented Reality Source: Layar.eu

88. Experimentation If you plan to work in the mobile space, be prepared to take risks and experiment Dont overplanbe open to new ideas and opportunities

89. Thanks! Tito Sierra Associate Head for Digital Library Development NCSU Libraries tito_sierra@ncsu.edu

90. More Information NCSU Libraries Mobile: http://m.lib.ncsu.edu The WolfWalk Project: http://www.lib.ncsu.edu/dli/projects/wolfwalk